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Samsung - Galaxy Tab A - 9.7" - 16GB - Smoky Titanium-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 4623 reviews

97%
would recommend to a friend

Customer ratings & reviews

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Page 1, showing1-20 of 137 Reviews
  • Rating: 3 out of 5 stars

    Mid-Range Tablet with Mid-Range Performance

    Posted
    FamilyTechGuy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This tablet will be just fine for the first-time tablet user or someone (looking at you Grandma/Grandpa) who only use it to occasionally browse the internet and check email. Anyone who, like myself, is used to the performance of a top-tier iPad Air or even a top-of-the-line Galaxy Tab will find this device to be heavy, clunky, and slow. This tablet has no fingerprint sensor which is a bit annoying, as is the lack of any kind of cellular connection. That said, we must face the reality that this is a price point device, not an investment. Indoors it has an absolutely gorgeous screen, and at 9.7" its size is generous for a sub $200 device. Outdoors, it becomes almost unreadable in any kind of sunlight and the screen stays smudged and filthy like no other device I've ever used. I also get a little frustrated at the over-sensitivity of the Android 'Soft Keys' on this tablet. Again, being used to an iPad with only one button, I am forever accidentally resting my thumb on one of the soft keys and making strange things happen. As far as the Android OS goes (or this one flavor of it) I find the Samsung TouchWiz UI to be easy to learn and configure (as a life-long Apple iOS user) and I feel that if the specs were better and it were a little more light on the lap, I would enjoy this tablet just as much as my iPad Air, and for about $500 less! To sum it up, it'll do what you need it to do, just don't need it to do too much too fast and you'll love it. For the price, it was perfect for me as I am just using it to learn the Android platform.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Not worth this price

    Posted
    Shelly

    I went to buy a different tablet they were sold out. I was offered this open box for 33% ( I highly recommend open box products.) It does almost everything I want. However at this price it should have a better screen. There are others cheaper with better screens. Also I purchased to connect to my tv. It does NOT connect to tvs via hdmi even with adapters. I assumed at $300 price and a galaxy product they all would do this. I emailed samsung and they confirmed it will not work. I thought about returning it but I already purchased several accessories and decided to keep it as it really does everything else I need. I purchased chromecast and seems to work very well. In short: Took away 1 star for the screen 1/2 star for the price 1/2 star for not being able to connect to hdmi even with adapters.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Good but reboots all the time randomly

    Posted
    Dwprog
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I really like this, when it doesn't reboot. I bought this 4 weeks ago and have had this problem since day 1. I will be in the middle of something then the screen will freeze for about 5 seconds then reboot. I followed the troubleshopting, updated software, removed any odd apps, cleared all cache, factory data reset, and nothing worked. I called samsung and they told me only Best Buy could help me since I bought it there. I went to best buy and they spent an hour troubleshooting and could not fix. Had to call samsung again and they will now warranty it out if they can't fix it, but now I will be without it for several weeks due to having to send it in. I am hoping I just bought a lemon and all of these tablets aren't this way. I would rate higher if I didn't have this problem.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Solid tablet for the price, nothing awe inspiring

    Posted
    sditt
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I got this as a replacement for my old HP touchpad. The touchpad was high end for it's time and price (due to the fire sale when it was end of lifed), and included wireless charging. It took me a while to find a reasonably priced new tablet that could compete with the touch pad's features beyond just weight and thickness. I finally settled on this one. It doesn't support wireless charging, but it is much thinner and more lightweight than the touch pad, and supports an external SD card. Primarily, though, I really wanted something that supported recent Android builds since the Android builds on the touchpad have not been updated in a very long time. This tablet is not super awesome in any particular way, which is perfect for my mother in law who is very easily confused when it comes to technology and wouldn't put a higher end tablet to any good use.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Great tablet but not great camera

    Posted
    vern

    I am giving this tablet 3 stars simply because it does not have a great camera. It malfunctions and half the time it doesn't work when you attempt to touch the controls. I did return and exchange for the same tablet and the camera does seem to work better on the other tablet. Everything else works great but there are camera issues and i am still checking out the other tablet once it is charged up all the way. Best buy customer service is lousy and they try to say the customer doesn't know what they are doing which is typical of service reps. I would cautiously recommend this tablet only if you can deal with the lousy camera software. But again everything else is just fine.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Simple to use, very nice Tablet

    Posted
    tigerroar
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I gave this tablet a 3 out of 5 stars for the simple reason that the return and close all tabs at the bottom don't light up and are nearly impossible to see on the black tablet I purchased for my Mom who as a first time Tablet user has struggled with this. Everything else works great, but that, in my opinion, is a really bad design flaw. It wouldn't be so bad if they made it bright white but it blends in with the Tablet and you just can't see it. I would recommend getting the white one or upgrade to an S if you are unfamiliar with these buttons, otherwise the tablet is fast and works as promised and expected.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Low price, low performance

    Posted
    Wmuasig
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I purchased this as an upgrade from a second generation ipad. I have migrated to Samsung devices and liked the idea of sidesync to my phone. This tablet has a decent design but the performance just wasn't there. The sidesync feature had such poor performance with speed and connectivity to my galaxy s7 that it was really not usable. The image quality of the screen was poor in my opinion. This has the same resolution as my old ipad but somehow the 5 year old ipad looked much better. I did not consider the tab A to be an upgrade from my old device so I exchanged it for the tab s2

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Basic needs met

    Posted
    Brwebstats
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I like this tablet only a little, the biggest problem is it will not stay connected to the internet. I constantly have to reset the connection which can be very annoying when in the middle of gaming or research. It seems that it slips into airplane mode and I have to go to settings and turn it off then on then back off again to get it to reconnect to my network. Other than this it works great but I have done everything I can to resolve this problem, next step will be to take it back to best buy for a refund or a replacement.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    It could be higher, but some issues

    Posted
    Curtisbme
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    So I like the tablet and most of the functionality, but pdf's keep crashing, plus it doesn't have a time zone for Arizona??? Which is weird because every other Samsung device I have does... Arizona doesn't change time with daylight savings... so I have to manually do the time because it wouldn't switch back from when I was on the east coast for a month. And it doesn't search network time for some reason. I had some issues figuring out the ins and outs of this product which is rather funny considering how tech savvy I am.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Unsatisfied with tab A

    Posted
    duvy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I find that the tablet is very very slow and I have excellent Wi-Fi also it doesn't let you download a lot of the apps that you can download on your phone which is extremely disappointing what's worse is I want to return it to Best Buy it's been encased in a OtterBox and they won't give me very much for it even though I bought it only a few months ago at full price of 299 so thumbs down

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Overall great for moderate use.

    Posted
    Edwin78987
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The memory isn't all that great unless you save things in the cloud. The hardware aspect of things are very fragile and tend to break easily. Software will begin to decrease in performance over time from cache overload so be sure to backup and restore every once and a while. I will be looking to upgrade soon to a tablet that is more reliable and efficient for the ultimate test of time, with proper maintenance and handling of course.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Screen Resolution is Not Good

    Posted
    Droptop986
    • My Best Buy® MemberMember

    The Resolution of the screen is terrible for this price point and hurts my eyes. Text, pictures, and video are not sharp. Played YouTube videos side by side with my Nook HD+ and could really see how bad the TAB A screen resolution was. The TAB A does everything else well but the screen is the deal breaker. I will be returning it even though I wanted to like it

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Quirky performance

    Posted
    ALINHAWAII
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Screen display goes off after 5 seconds of non-activity even though I have it set at 1 minute. This was a last minute purchase immediately before a business trip because my laptop crashed the night before. I needed it to have Microsoft software that included OUTLOOK and was assured by the sales agent that it did. When I got to the airport to pull up some old email, I was shocked to find no OUTLOOK.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Great purchase!

    Posted
    Pamela
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Still trying to get used to newer better version tablet thanks to Best Buy Staff!, If I need/want anything, they are on top of it! Love Geek Squad Staff for helping me with such patience! And THE wonderful manager is great to her staff n customers. HAVE Always felt like s family member rather than A customer! Can't praise BB at Jantzen Beach enough for helping vme with MY Samsung 10" Tablet!

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Screen blacks out or freezes...

    Posted
    PEACEFROG
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Apparently, there is a known issue with the display freezing or blacking out. I have completed a full factory reset twice, and it has not fixed the issue. Unfortunately, it will need to be repaired or replaced. My luck with Samsung has been bad as of late. This is the third problem with three different products, in a year. I don't want to venture back to Apple, but I may.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Underwhelmed but okay

    Posted
    Underwhelmed
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have used several tablets including this one, iPad Air, and Surface Pro. By design the tablet is nice but the apps do not run clean on the device. Additionally there is a dragging effect when scrolling or delay. For the price it is okay but if you can afford it the iPad Air and Air2 are far better devices in my opinion.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    You get what you paid for

    Posted
    josiexdsands
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Obviously for a low price and a 9.7" don't expect the specs to be high end. The tablet is pretty heavy with a nice finish but the specs are quite low. Everything just looks pixelated, but I mean it's affordable and with the addition of the S-Pen the price tag isn't all that scary. If you don't want to spend much and have an average spec tablet, this will be a good choice.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Not overly impressed

    Posted
    JonG37S
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Not bad, but not outstanding either.. screen dpi is very noticeable... unfortunately not as much effort has been put into keeping these Android based tablets operating systems as sophisticated as smart phones... which makes it seem outdated compared to the latest Galaxy smart phones... but for this price point it does serve the purpose..

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Just OK

    Posted
    Gizmo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The tablet was good for my needs. However the biggest complaint I have is the txt looks bad. It's not their AMOLED but if you want a good Samsung tablet step up to the S models. If you plan to use this tablet for reading news or anything then this tablet is not for you. Other than that it's an average tablet.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good and bad..

    Posted
    OregonQuilter

    After one day I am returning this tablet..while alot about it is like my Tab A 8", am really disappointed in how blurry the letters/words are..Side by side with my 8", ths one is is sadly lacking clarity.. It is light weight, comfortable to hold and video's look great, I also use it to read ebooks, so returning it for a 10.1" with S pen.

    No, I would not recommend this to a friend