Customer Ratings & Reviews

Works great! I don’t do too much that would drain the battery or really push its limits, but it does everything I need it to do and very user friendly.

I've had this tablet for 4 years now and it Functions like I bought it yesterday. I use it at work on a regular basis and its saved me many times when I wasn't able to use the computer at work. I also love how it connects to my samsung cell phone. I can't say enough good things about samsung

Use it every day,Bright,clear and very easy to use. Would definently recommend. Very good price

Really nice tablet given the specs it has. Works well and pretty fast. The screen is really nice and perfect for media consumption

Open box, great laptop! Works well. Only issue is the previous owners name comes up at startup and I haven’t figured out how to change it.

The tablet is excellent. The battery life, picture and sound quality are outstanding. The only drawback was that recharging was taking up to 3 hours. I bought a charger specific to the tablet and now it charges quickly

Big screen. Vibrant colors. Great battery life. Son loves it.

Bought this as a gift for my grandmother. She wanted a tablet to play games on and this was a great choice! She uses it every day! Just make sure to purchase a good protective case!

I am so happy with my Samsung Galaxy Tablet. I am not a tech person and I am elderly, so I need a user friendly tablet that is easy to set up and use. This tablet is it.

Excellent product, Samsung quality is reliable for all types of activities

So far so good! This tablet is just what I expected it to be, and has fulfilled my needs.

Easy to use, lightweight, and affordable tablet for anyone who wants a simple way to get things done.

Love it. Very helpful and intuitive and compact, which is what I was looking for.

The tablet is good and smooth Will be good for watching Movies, and video streaming In chrome browser I am using for work apps like Outlook and Excel, it is smooth and good No high ends game willnot work better

Good tablet, size, and price affordable enough space for apps

I'm enjoying this tablet. It works a lot better than my old one. A lot more convenient than taking my laptop with me & can get the same amt of work done

This is the best investment I've made in years. I love the speed and graphics quality. I would definitely purchase this product again.

Seems like a decent product at a fair price. But the quick activation instructions begin by advising to insert SD card (not included) and charge with enclosed cable with Type C adapter (not included) as a power plug is not included either. Wonder what else I may discover is not included.

Tablet purchased May 30, 2024. Mainly used to read books, and download netflix to watch while traveling. Started having issues with the A9's wi-fi, a couple of months after purchase. Noticed webpages taking longer to load, and wi-fi connectivity kept getting slower and slower. I'd notice the wifi icon go from white, connected, and then go gray, disconnected, every 10 seconds. I'd stand by my home router with no improvement. Supposedly, the tablet has a 1 year warranty. Called Samsung Support on October 15, and was told it would be covered under warranty. I shipped it to their repair center, and they received it. 7 days later I receive an email (10/22) stating that after careful consideration, they decided that it's not under warranty. No explanation as to why it's not under warranty. I paid $269 for this, and they want to charge me $172 to fix it. It's only 5 months old. I tried calling Samsung that same day, and was in the call queue on hold for 30 minutes, when the call dropped. That happened twice. Decided to call first thing in the morning, when they opened. Called and was on hold 27 minutes, before the call was dropped. Called right back, and got through. Checked email (10/23), and saw that Samsung is shipping unrepaired tablet back to me, still no explanation. Spoke to Samsung Customer Service and the rep was able to give me an explanation. He stated that warranty was voided due to motherboard damage, due to impact, and that it would need replacing. I keep a case on the tablet. It may have dropped from my desk, onto the carpeted floor maybe twice. The wi-fi chip is soldered on the motherboard. The only way to replace anything on this tablet, is to replace the entire motherboard. All components are soldered on. Very convenient to use this as an excuse to void warranty. Wish I'd looked at the complaints on reddit, because evidently poor wi-fi connectivity is a common issue with this model of tablet. Avoid Samsung. Some may say that I should have handled with care better. I'm an adult, so I don't intentionally drop my electronic devices. I paid too much money to be careless. But you live an learn. Last Samsung product for me. This is the second Samsung product that I own, that didn't live up to expectation.

I love this tablet. It was within my budget it was very easy to transfer my data from my old tablet to my new one. It does everything I wanted it do and then some.