Customer Ratings & Reviews
- Model:
- SM-X210NZAEXAR
- SKU:
- 6566196
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Durability
Rating 4.7 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Customers are saying
Customers regard the Galaxy Tab A9+ 11" as a high-performing and user-friendly device, particularly appreciating its large screen size and generous battery life. The tablet's speed and ample storage capacity are also well-received. While some concerns about lag and RAM exist, they appear to be minimal based on the information provided.
This summary was generated by AI based on customer reviews.
Be sure to get the warranty
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughters tablet barely charged out of the box. Lesson learned .
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there JerryB, thank you for taking the time to share your sentiments with us about your experience using the Samsung Galaxy Tab A9+. We appreciate your candor as we continue to make improvements with the functionality and performance of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. Please take a moment to check out, "Galaxy phone or tablet will not charge" to help resolve what you may be experiencing with your device. Let us know afterward if you have any questions or if you would like further assistance by contacting Support. Thanks for being a treasured Samsung customer. - Debra
Mrs.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn't have bought it if I know that i could use a biger sd card
I would recommend this to a friendBrand response from Samsung
Posted .Hello BigMama, thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Tab A9+. The Galaxy Tab A9+ allows you to expand your storage up to 1TB when you add a microSD card to this tablet. Without having more information available regarding what you may be experiencing with your device and without being able to ask you any follow up questions, I suggest reaching out to Samsung Support if you would like any further assistance. Thank you for being a treasured Samsung customer. - Debra
Shipped to the wrong address
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My tablet was shipped to my old address, which doesn't make sense because I used my billing address as the shipping address. I dont know how they messed that up. I talked to customer service and was told if I can pick it up from my old address?? I live far away, and I don't think Best Buy is going to pay my gas for their mistake. Not a good experience.
No, I would not recommend this to a friendPrefer IPad over Galaxy Tablet
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Confusing machine. iPad is much easi And intuitive to use.
No, I would not recommend this to a friendPoor description
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Online description only lists what is included, not what type adapter and charger is needed. BB online associates were no help, even when I gave them my order number. Will either return the tablet or wing it, trying to order or obtain correct parts. Not very happy with Samsung or BB, even though I have purchased numerous products from both.
No, I would not recommend this to a friendDo not buy open box
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tablet was purchased open box. Only came with a USB c cord. No original packaging or paperwork. Tablet was not packed well, you could hear it bouncing all around the box it was put in. Surprised it didn't break. Honestly probably never going to buy open box from best buy again. The savings is not worth what you get. Plus small return window.
No, I would not recommend this to a friendAccess to info
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy because when I went to set it up it will not let me do so unless I allow them to access my personal info, which I do not want to do. I stopped at that point!
No, I would not recommend this to a friendNot worth it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is not faster than my old tablet. The microphone doesnt work well with zoom. Heavy - it weights more than my old one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations JoleneS, thanks for taking the opportunity to review your Samsung Galaxy Tab A9+. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. Take a look at, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your tablet for faster, better performance. Also take a moment to review, "Microphone issues with Galaxy phone or tablet" to conduct some troubleshooting steps to help resolve what you may be experiencing with your microphone. If you would like further assistance afterward, feel free to contact Support. Thank you for being a dedicated Samsung customer. - Debra
Not satisfied with product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Charges very very slowly. Keeps shutting off too soon. May have to bring it back for exchange possibly defective.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day MichaelK, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Tab A9+. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to check out, "Galaxy phone or tablet will not charge" and "Samsung phone or tablet unexpectedly powers off" to help resolve what you have described to be experiencing with your tablet. If you have any questions for us afterward or if you would like any further assistance, feel free to contact Support. Thank you for being an unwavering Samsung customer. - Debra
Good price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy is fine, got a good price. The camera on it is trash. Like, trash trash. But, it's a tablet so.... I didnt expect much
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello BlackRain, we appreciate you sharing your thoughts with us about your Samsung Galaxy Tab A9+. We would love nothing more than to help you maximize your experience with this tablet and ensure all features are operating as intended. The full device manual and the Samsung Support Team are a great place to start with regards to different camera settings and features to get great photos and videos. Thank you for being a Samsung customer. -Elizabeth
Slow!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super slow. Adobe reader was 100% unusable and that is all I needed it for.
No, I would not recommend this to a friendShort lifespan
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unreliable. Purchased on May 24, 2024. Stopped connecting to wifi on November 8, 2024. Samsung tech support tried everything before issuing a repair repair/replacement, but I'm not optimistic. It was brilliant when it worked, but 169 days is a very short lifespan.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings Disappointed, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Tab A9+. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line as well as the design. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Sometimes Wi-Fi problems are caused by simple network issues. Other times, you may need to take additional steps on your phone or tablet to ensure your Wi-Fi connection is stable, such as re-adding the connection or assigning a static IP address. Please take a moment to review, "Galaxy phone or tablet Wi-Fi connection issues" to help resolve what you have described to be experiencing with your tablet. If you would like further assistance afterward, do not hesitate to reach out to Samsung Support. Thank you for being a trustworthy Samsung customer. - Debra
Galaxy Tab + 11"
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.battery goes dead after 4-5 hours of use Charge battery to 100 % didn't use for two days down to 50% when I went to use it. Battery is junk
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there DonaldW, thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Tab A9+. We value your feedback as it allows us the opportunity to improve the functionality and design of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Please take a moment to review, "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," and "Get the most out of your Galaxy phone or tablet battery" to help resolve what you may be experiencing with your tablet. Let us know if you would like any further assistance afterward by contacting Support at your leisure. Thank you for being a steadfast Samsung customer. - Debra
None
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has stopped working several times since aquired
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings CartunG, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Tab A9+. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our products. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Without having more details available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to probe further, I recommend contacting Support if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a dedicated Samsung customer. - Debra
Just stopped
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working and won't boot. Will have return it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there GuyM, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Tab A9+. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Without having more details available regarding what may be occurring with your device and without being able to ask you any follow up questions to probe further, I recommend reaching out to Support for further assistance and/or help with troubleshooting your device. Thank you for being a faithful Samsung customer. - Debra
Price to high
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too slow abs memory gets full fast with no enough application download
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there DanielL, thanks for taking the time to review your Samsung Galaxy Tab A9+. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. Take a look at, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your tablet for faster, better performance. The Galaxy Tab A9+ offers expandable storage capability, up to 1TB, when you add a microSD card to this device. If you have any questions for us after reviewing the resource provided, please feel free to contact Support at your leisure. Thank you for being a loyal Samsung customer. - Debra
Screen won't stay bright
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like it green keeps going darker and it won't stay bright
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy DewayneW, thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Tab A9+. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. You can adjust the screen brightness according to lighting conditions or personal preference. Here's how: 1. From Settings, tap Display. 2. Customize options under Brightness: * Drag the Brightness slider to set a custom brightness level. * Tap Adaptive brightness to automatically adjust the screen brightness based on the lighting conditions. You can also adjust screen brightness from the Quick settings panel. If you have any questions for us or if you would like any further assistance, feel free to reach out to Support. Thank you for being a devoted Samsung customer. - Debra
Bad for games
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fine for media viewing, but borderline unusable for even lite gaming. My son was unable to play Roblox on this tablet - a Google search indicates his experience was not unique.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there CL0UD, thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Tab A9+. We appreciate your honesty. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you're in the market for a tablet that can handle your son's gaming capacity, take a look at our Galaxy Tab S9 Series. They offer our most powerful tablet processor, Dynamic AMOLED 2X displays with vibrant colors, they are IP68 rated to be water and dust resistant, they have super smooth refresh rates up to 120Hz, and Dolby Atmos surround sound from quad speakers tuned by AKG. The Galaxy Tab S9 Series is packed with gaming and creating power! If you would like any additional assistance or if you have any questions for us, feel free to contact Samsung Support. We're always happy to help! Thank you for being a steadfast Samsung customer. - Debra
terrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not good at all battery dies with no notice said it was good in reviews reviews not good
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there BrainG, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Tab A9+. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to review, "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," and "Get the most out of your Galaxy phone or tablet battery" when you have some free time to learn about optimizing your Galaxy battery. If you would like any further assistance afterward, feel free to contact Samsung Support. Thank you for being a valued Samsung customer. - Debra
Terrible
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slowest tablet I have ever used. Returned it. Samsung is starting to go downhill.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings LiamP, thank you for finding the opportunity to share your thoughts with us about your experience with using the Samsung Galaxy Tab A9+. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Device Care feature is available to keep up with the nuts and bolts of your device's performance. "How to keep your Galaxy phone or tablet from slowing down" is a great resource to check out when you have some free time available to learn how you can automatically optimize your tablet for faster, better performance. If you would like to share any other feedback with us or if you would like any further assistance, please let us know by contacting Support at your leisure. Thank you for being a trustworthy Samsung customer. - Debra