Customer Ratings & Reviews
- Model:
- EF-DX920UBEGUJ
- SKU:
- 11229794
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tablet is freaking amazing! The quality feels so good! The software is fast! It's so much better than any iPad to be honest.
I would recommend this to a friendGreat Tablet
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great tablet...easy to use and easy to set up.
I would recommend this to a friendMagnetic key board nightmare
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The magnet sucks, tablet keeps falling off. Waste of my money, would never buy again. When connected to my tablet and i touch screen with tablet, Screen logs off. Ugh. Very disappointed
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha Tash, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Tab S10 Ultra/S9 Ultra Cover Keyboard Slim. We value your feedback as we strive to improve the design and functionality of our product line. Samsung provides a warranty on our products for manufacturing defects in materials and workmanship. If you would care to provide additional feedback with us or if you would like any further assistance, please let us know by contacting Support. Thank you for being a staunch Samsung customer. - Debra
Best tablet for the biggest screen size
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen is great for watching movies or playing games.
I would recommend this to a friendThoughts after 30 days
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen and speakers are fantastic! I like the large screen & I'm very pleased my Tab S10 Ultra.
I would recommend this to a friend2 Thumbs up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is an awesome product, I would definitely recommend it.
I would recommend this to a friendKeyboard issue
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recently bought this. The keyboard is good when it works, the main issue i have is at times it acts as ive im hitting the same key multiple times such as typeing the word "hey" will end up comming out as "hhhhhhaaaaaaayyyyyy" when it happens connecting and reconnecting the keyboard doesnt work and instead i have to use the keyboard on the screen
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day KyleW, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Tab S10 Ultra/S9 Ultra Cover Keyboard Slim. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please feel free to reach out to Samsung Support for further assistance with troubleshooting your device. Thank you for being an unwavering Samsung customer. - Debra
ok keyboard
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.basic keyboard no additional features. i would have loved a trackpad on here
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations GameCollect, thanks for taking the opportunity to review your Samsung Galaxy Tab S10 Ultra/S9 Ultra Cover Keyboard Slim. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you would like to share additional feedback with us regarding your purchase or if you would like any further assistance, feel free to reach out to Samsung Support at your earliest convenience. Thank you for being a dedicated Samsung customer. - Debra
Insanely overpriced.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely overpriced for a very basic keyboard with no back lighting or track pad. A shame the trackpad cost $150 more, which is insane.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy Cjax2, thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Tab S10 Ultra/S9 Ultra Cover Keyboard Slim. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Please feel free to reach out if you would like to share additional feedback with us regarding the performance, durability, or functionality of your Tab S10 Ultra/S9 Ultra Cover Keyboard Slim, feel free to contact Support. Thank you for being a valued Samsung customer. - Debra
Returned
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To expensive to not have a trackpad, had to return it for an Amazon one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there AaronW, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Tab S10 Ultra/S9 Ultra Cover Keyboard Slim. We appreciate your feedback as we strive to be innovative while improving the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. If your Galaxy Tab S10 Ultra/S9 Ultra Cover Keyboard Slim trackpad isn't working, try a few basic troubleshooting steps like restarting the tablet, restarting the keyboard, or cleaning the connection pins. You may also consider checking for software updates and resetting the keyboard settings. If you have any questions or if you would like further assistance, please feel free to contact Support. Thank you for being a valued Samsung customer. - Debra
DO NOT WASTE YOUR MONEY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This keyboard is horrid. No track pad, no backlit keys, just a cheaply made basic basic basic keyboard for about 200. I would recommend buying from Amazon. You can get a banger keyboard for 120.
No, I would not recommend this to a friendStopped working
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My S10 ultra slim book cover stopped working after 2 weeks. Will not respond to any settings I go through.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We appreciate you taking the time to share your feedback on the Galaxy Tab S10 Ultra/S9 Ultra Cover Keyboard Slim. The Book Cover Keyboard Slim AI Key has everything you would want from a keyboard. Pair your tablet and get to work writing emails or drafting documents with ease. Combined with DeX Mode, the keyboard delivers a convenient PC-like experience. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. We would like to gather some additional information so that we can provide assistance with this. Please reach out to us at Support so that we can get started! We look forward to hearing back from you. - Kelvin
