Customer Ratings & Reviews

Does everything as advertised. Couldn’t be happier

A gift for my husband He loved it! Would recommend

Pretty good so far. Still learning to use. I love all things i can do from it and not have my phone in my hand. The fitness options

Love how it fits great addition to have. Easy to use

thought it would have all the medical info when workinoflikskjs j Have got tonowwhere with customersevice with best buy

The watch did not have a charging mechanism, nor was it easy to follow the instructions for use.

I bought this as a gift. The style is super cute and it goes with whatever. Setting up was easy and the apps are great.

Battery doesnt last long, not what i was expecting for the price.

By far the worst battery life ever. This watch only goes at max 40 hrs before it totally drains the battery. Why will you buy a smart watch when you need to turn off all applications if you want longer battery?? Absurd

My father bought this about 2 months ago (Feb. 2024) for the ECG, heart rate and other health functions for monitoring his AFIB after getting a cardiac ablation...but has also liked being able to see what notifications and phone calls come in as he rarely keeps phone with him while at home. As he put it within the first month when going back into AFIB after the cardiac ablation..."as far as I'm concerned, it's already more than paid for itself. Without it, I probably wouldn't have known for at least another 4 to 6 months, if not longer" (and that was before finding out that additionally it could be written off as an out-of-pocket medical expense on his taxes...or going back into AFIB for a 2nd time now since getting it). For his health and my own peace of mind I've been trying for years to get him to look at something like this after initially going into AFIB; even one of those Kardia Mobile ECG units you see advertised because I never thought he'd even consider a smart watch. He finally spoke with a few cardiologists after going back into AFIB about 6 months ago (having unknowingly been out of sinus rhythm for around 5 months), and the Galaxy Watch 5 Pro was one of the top 2 or 3 recommendations because of their experience with accuracy in testing, and the data logs with graphing it creates for him to show his doctors (which the Kardia Mobile apparently wouldn't do, and the necessity of those data logs was emphasized to see the trend and history. The ECG testing has been near identical when tested against the ECG units at cardiologist office), and compared to the Galaxy Watch 6 this has a *much* longer battery life. Outside the health aspects my father uses it for (which was extremely easy to setup for him to be catered to his needs, plus set the parameters for when he'd get notifications of low/high ranged readings), as I'm the one who sets up any new device and am the family go-to any IT/network/device/computer issues...there is *a lot* packed into this watch! This was the first smart watch I've ever handled/tinkered with. If I could afford it, I'd definitely get one of these for myself. Beyond the initial guided setup, it's very easy to set whatever functionality facet to your liking, has loads of default or free customizations from the Google Play Store, and could nearly replace your phone in most aspects while working in tandem *with* your phone. Whether you're looking to get this as a regular smart watch or anything health related, from gym workouts or hiking/cycling/etc to using for heart rate or AFIB...I'd 110% recommend this (if you like hiking, cycling or most outdoors activities, the GPS functions seem like they could be a big added bonus). The only downside has been that blood pressure monitoring isn't available in the U.S. because that aspect hasn't been FDA approved yet (hopefully some day in the not-too-distant future)

Purchased as a gift for family member. He is very pleased with this watch. The sporty look is also a plus.

I wanted it to be iPhone compatible. I was told it was…but it is not.

Open box item. Power charger was broke on arrival and the band was not the correct one.

Have had this watch for over 6 months and still can't get consistent performance out of it. All I really want to do is see the time and how many steps I take in a day; Should have bought a FitBit. Besides being useless this thing is ugly.

Battery last about 1 day. The actuve 2 a had before latest at least 3 days

I brought for my father because he’s an android guy. My friends have one and they love it

Big dial with nice color. Enjoying first Samsung watch. Watch could have been more light weight.

Slow, sluggish, and clunky. Google Assistant doesn’t work with apps correctly (or can’t find them in the watch), so forced to use Bing. Frustrating to use and it’s a shame because I really like the rounded shape.

Cannot measure blood pressure, but description on item in store said it could. Its an FDA thing, so no fault of Samsung, but please dont advertise this functionality.

Worst experience in the entire world i would never recommend anyone to ever go to Best Buy and purchase anything. Best Buy is a horrible company that could careless about customers. It is absolutely a horrible company.