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Customer Ratings & Reviews

Your price for this item is $1,299.99

Customer reviews

Rating 4.3 out of 5 stars with 135 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are impressed with the Galaxy Z Flip's compact size, stylish design, and impressive camera. They appreciate its durability and easy-to-use features. While some find the price to be a bit high, others feel it's worth it for the quality and features they get. Battery life is mentioned as a downside, but overall, customers are very positive about the Galaxy Z Flip.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-4 of 4 reviews
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Concept phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I say concept phone because there are a few major features that are missing from the Z Flip and one being an IP67 or IP68 rating... the fact that I have to baby the phone and if it's raining outside be so worried that water is going to damage it, that is just a killer for me.The battery is average and I find myself being more concience of when and how I'm using the phone and i normally end a day with about 45% remaining. Overall the design is awesome and I love the new take on smartphones but you need to make sure you are ready to sacrifice some added conveniences when purchasing this.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    I LOVE MY PHONE!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the Galaxy Z Flip (Unlocked) in Mirror Purple and I love it. I already knew the battery wasn't going to be all that great but I turned on developer mode and turned off a lot that was uselessly running. You can pretty much extend the battery life on any android device by doing so. I keep the location and Bluetooth off unless I need to use it for Maps and I use my phone as a phone for the most part. I don't have a Facebook account and only have Snapchat (but I'm rarely on that) installed as far as extra apps are concerned. I don't have any games installed either. Throughout the day I only eat up about 90%-85% on a regular day of light use. On a heavy day I can get down to about 60%. I'm not the average user so if you are looking to use this as a full-fledged smart phone (even though it is a full-fledged android device) look elsewhere or wait for the technology to progress for flip devices. This is a promising beginning for smart flip phones thus far.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Ellie, that is great to hear! Thank you for leaving us this positive feedback! ^Elizabeth Samsung

  • Pros mentioned:
    Camera
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Maybe gen 2!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good first effort! Terrible battery life. Standby time is the worst I've seen in two years. I recognize this phone must have a smaller battery, but Samsung could optimize their software to give the phone better battery life. Apple is good at that, so are the new Pixel 4a's and 5. Shame really. Secondary display is utterly useless. Main display is very good! Great build quality too, nailed it there. Great cameras, don't believe the bad reviews. I found them excellent for most people and on par with galaxy 10 series. There's definitely hope for future flip phones, and I'll be watching Samsung and this space carefully!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    I like

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this phone alot. The only negative is the battery life, which isn't terrible. My Samsung s10 5g battery life was awesome!

    I would recommend this to a friend