Customer Ratings & Reviews

Don't believe all the professional reviews and their off the wall extreme abuse tests. The phone is extremely well made, great build quality, feels heavier & more substantial than it actually looks. The screen is folding glass laminated with some type of thin plastic that does not scratch with normal use. I still don't have not even one scratch on mine but I do keep my nails trimmed short. My finger glides very smoothly over the screen, much more than any slab phone I've owned. You can definitely feel where the fold is on the screen but it's not at all an issue. You can also see a slight indentation at the fold ONLY if the light hits it at a certain angle but it's invisible with the display on. Cameras are great unless you're really into photography. Zoom works flawlessly as well as the normal/wide angle modes and special effect filters. You can make or answer calls with phone closed using voice dial which automatically activates speaker phone. You can also make/end calls by opening/closing phone to hang up. Display is clear, crisp and bright. Sound is loud and clear even though it only has a single speaker. Plenty of battery power and system performance. I'm a higher than normal user and I've yet to kill the battery on an average day of use...I don't play games or watch movies, just an occasional YouTube video or FB. Phone seems to be sealed against dust pretty well and haven't had any issues with dust collecting on screen while in my pocket. Phone is extremely slippery and I do recommend a "Case Mate" cover. It's semi rubberized feel makes this phone much easier to handle while protecting it somewhat against drops or falls...it also fills the gap between the halves when folded. The only issue with it is where the fingerprint button is. The cutout needs to be slightly trimmed in order to get your thumbprint completely on it, works flawlessly after that. If you're looking for a high quality, great performing phone and tired of trying to jam a brick into your pocket, I highly recommend the Z-Flip. I bought the 2yr extended warranty only because the technology is so new, but after a month I have no issues whatsoever and I don't think I will have any in the future. Samsung has always produced top quality phones in the past and it's the only brand I buy. Samsung nailed it on this one!

I was hesitant to purchase after reading the reviews about the screen scratching especially since you can't put a screen protector on the phone - I have had NO issues or scratches. I upgraded from a Galaxy Note 10+ which was good but too bulky and heavy with the case and everything. This phone is light and sleek, the screen and display is crisp. The camera is very good, even without using filters, the selfies look filtered it is so clear. Of course being a Samsung, it has all the great benefits you get from their devices. There are some issues but not enough to make me not love the phone - sometimes when going to another screen in FB, it kind of glitches but fixes itself in about 2 secs. Because of the reviews, I take extra care in opening the phone so as not to scratch the screen just in case so I use 2 hands. You have to have your finger over the sensor kind of just right to unlock the phone with a fingerprint but now, 4 weeks in, I rarely have any problems where I have to readjust my finger. It fits in my back pocket and I love that its compact. Definitely recommend!!

I bought this one for my wife and she loves this phone. she doesn't care about cell phone technology as long as she get on the internet, text, make and receive calls however this one makes her changed. She loves the color and very comfortable to carry the phone like put it in her back pocket and her small purse. It got nice camera features include take selfie when it folds, multi tasking, 256 GB is pretty huge and 8 GB ram boost up the speed. The battery drains little bit quick and I wish the front screen is bigger so we can see better when we take selfies also make capable to read the messages so don't have to flip the phone more often.

I just love this phone! I have read a lot of reviews and understand that a lot of people might just not get adapted to it but I did it fast and easily. It's so beautiful and the flip feature is amazing, it makes having a phone much more practical. It's not as fragile as I thought it would be and the camera is very good. I really hope Samsung keep producing this line since I know I'm gonna want to trade this for a better version of the Flip in the future!

Great phone. Not flagship specs but it folds. Fast enough to enjoy games. Never crashed. Screen feels better then the Fold. Cameras a good. Audio quality is good. My only complaints are outside screen should have been like the razr 2020, add stereo speakers and add Dex. But it folds! Great samsung quality and screen!

I love how the phone flips, one thing that was a disadvantage i can't active it on boost mobile, picture quality is excellent!!!

A good first effort! Terrible battery life. Standby time is the worst I've seen in two years. I recognize this phone must have a smaller battery, but Samsung could optimize their software to give the phone better battery life. Apple is good at that, so are the new Pixel 4a's and 5. Shame really. Secondary display is utterly useless. Main display is very good! Great build quality too, nailed it there. Great cameras, don't believe the bad reviews. I found them excellent for most people and on par with galaxy 10 series. There's definitely hope for future flip phones, and I'll be watching Samsung and this space carefully!

Great phone works well neat design must have for sure decent camera

so amazing folding half phone. I can Put in my pocket good. Open any angle way to watch two apps. Camera functions are great and photo is as good as my old Iphone 10. Color wise better than iPhone 10.

Nice phone I got.Specially camera,it really nice and tinted also.I have iPhone but it amazing compare iPhone.