Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $1,299.99

Customer reviews

Rating 4.3 out of 5 stars with 135 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are impressed with the Galaxy Z Flip's compact size, stylish design, and impressive camera. They appreciate its durability and easy-to-use features. While some find the price to be a bit high, others feel it's worth it for the quality and features they get. Battery life is mentioned as a downside, but overall, customers are very positive about the Galaxy Z Flip.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Applied Filters:
Page 1 Showing 1-14 of 14 reviews
  • Pros mentioned:
    Compact

    Rated 4 out of 5 stars

    I Love This Phone The Thing Missing Is Dex

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love This Phone The Thing Missing Is Dex. This phone is so easy to carry and because its a bit narrower than my Note 10+ and iPhone 11 Pro Max the Z Flip is easier to hold. I would love for this phone to have Dex and I think they can add with a firmware update if they choose to.

    I would recommend this to a friend
  • Pros mentioned:
    Compact, Design

    Rated 4 out of 5 stars

    Feels like the future.

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone feels like you are holding something that should not exist. It's great. The main issue with the phone as a first-gen foldable is that the side bezels can cause issues when using gesture controls. Another issue is with dust intrusion. This phone is not IP rated for both dust and water ingress, meaning the hinge could in theory become a problem down the line. I haven't had that issue yet, however, I made sure to get accidental protection with this device. The tall display is genuinely nice. It makes it so easy to fill the display with messages. The small form factor makes it super easy to put in a pocket as well. Overall great phone, however, it is the bleeding edge of technology. If you are fine with that, its the best folding phone out. If you are not, don't choose this phone.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Concept phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I say concept phone because there are a few major features that are missing from the Z Flip and one being an IP67 or IP68 rating... the fact that I have to baby the phone and if it's raining outside be so worried that water is going to damage it, that is just a killer for me.The battery is average and I find myself being more concience of when and how I'm using the phone and i normally end a day with about 45% remaining. Overall the design is awesome and I love the new take on smartphones but you need to make sure you are ready to sacrifice some added conveniences when purchasing this.

    I would recommend this to a friend
  • Pros mentioned:
    Durability
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is definitely a eye catcher. I get compliments all the time. I love all Samsung phones. Works well no issues. Works just like any other Samsung. I take care of my phone I dont use sharp objects on my screen I keep it closed if not using and keep a case on it . I don't let kids play on my phone. It's too expensive so take care of it. The price is too much considering it's not waterproof or 5G

    I would recommend this to a friend
  • Pros mentioned:
    Compact

    Rated 4 out of 5 stars

    Love hate relationship

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a Samsung fan so when they came out with this foldable phone I had to run right out and buy it I couldn't wait I love everything about it fast powerful Innovative works as it should my only complain and gripe and I knew this when I bought the phone and it's what caused me to take it back is because of the field of work I am in this phone is not water resistant or dust resistant and I couldn't deal with the fact that I would destroy this phone at work so with much despair I returned it hopefully the next one that comes out is water-resistant and dust-resistant great product love Samsung

    I would recommend this to a friend
  • Pros mentioned:
    Durability, Size

    Rated 4 out of 5 stars

    Can't Go Wrong

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're into folding phones, this is a great choice! Small, compact, and functional. Small window on outer shell is useless and could take a page from the Motorola Razr. Fun device and has proven durable in its use!

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Design

    Rated 4 out of 5 stars

    Samsung flip phone

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how the phone flips, one thing that was a disadvantage i can't active it on boost mobile, picture quality is excellent!!!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    The best folding screen flip phone

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a much better effort by Samsung than the first Fold. A lot more stable as well. Too expensive just to have a folding screen. Mark my words, prices will be coming down in the near future. Blows the Motorola version into the water, based on specs and quality.

    I would recommend this to a friend
  • Cons mentioned:
    Ios preference

    Rated 4 out of 5 stars

    Find new product

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far works great. Worry that new glass will fail. Got geek insurance. I still prefer IOS over android. If Apple comes out with flip phone maybe consider

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome, but why the cheap case!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For something so expensive, why give us such a cheap and ugly clear case? The leather case should be included with EVERY Z Flip. Not this ugly, almost gameboy feeling plastic clear case. It collects dust and fingerprints worse than the glass on the device. Device is awesome, but come on Samsung, major oversight in your packaging.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Kev79, we would like to thank you for providing this detailed feedback. We do strive to make every customer experience a good one, and learning about your experience will help us to achieve this goal. ^Elizabeth Samsung

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    I like

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this phone alot. The only negative is the battery life, which isn't terrible. My Samsung s10 5g battery life was awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Compact

    Rated 4 out of 5 stars

    sturdier than it looks

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    people are pretty conditioned to want a flat phone which this is when it's open. But tucks nicely in your pocket when folded. Pricey but nice.

    I would recommend this to a friend
  • Cons mentioned:
    Bad service

    Rated 4 out of 5 stars

    Mr

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are iPhone lovers, it doesn’t satisfies you not user friendly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pleasantly surprised

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not for everyone. IP68 has almost become an expectation these days. Who cares about 5G. An above average processor and the form factor is shockingly welcome and convenient. Button arrangement is average. But that’s a preference.

    I would recommend this to a friend