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Customer Ratings & Reviews

$844.98
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Comp. Value: $1,099.99

Customer reviews

Rating 4.2 out of 5 stars with 88 reviews

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Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 88 reviews
  • Pros mentioned:
    Battery life, Camera quality

    Rated 4 out of 5 stars

    A great improvement over prior generations

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone! They've greatly improved the build quality compared to previous models, but the quality assurance still needs improvement. I'll list a few pros and cons. Over-all I would recommended it if the user is willing to take an expensive risk and try something new. Get the protection plan! Pros -Screen is super bright and crisp -Vapor chamber does wonders for heat. I've only felt it get warm while charging and during a very long google meets video session. -Squared off sides and design feel very premium. -Processor is incredibly snappy. If I shorten the animations using developer settings, it easily outpaces my iPhone 15 Pro. I can get stuff done faster on this device. -Cover screen is fun to use. Great for selfies and doubles as a mini video player when I want to drift off to sleep without the TV on. There are so many creative ways to use it. -Cameras are WAY better this go-around. In combination with the folding design, this might be the best selfie phone in existence. If frequently surpasses my iPhone 15 pro's camera quality. -Battery life is much improved compared to the 5. I had an S24 Ultra and they lasted nearly the same with the ultra maybe having 10% more juice at the end of the day. Cons -Durability and QA are still questionable. My first Z flip 6 had a screen that popped every time I opened it. I returned and got a new one. No issues so far. -Samsung Care + is expensive and there are questionable stories about Samsung's repair policies. You have to stand by your product and its faults. -Cover screen limitation 1: It needs more widget support from other app developers. If you're like me and primarily use google apps, you're going to be disappointed. Almost every widget is based on Samsung's proprietary apps. -Cover screen limitation 2: Launching apps from this screen is still a beta feature buried in the settings. Even worse, there's only a few supported. You have to download GoodLock to bypass this limitation which is a ding against the user experience. Samsung... just allow every app by default in the settings menu. -Cover screen limitation 3: It's locked at 60hz and is much lower quality than the main screen. For a 6th generation device, this should have an LTPO panel by now and refresh down to 1hz. This would improve AOD and battery life. -Resale value is REALLY BAD. Once you buy a foldable, you're locked in unless you find a Samsung or carrier trade-in deal.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for a few weeks now and it has been really fun! Nothing mind blowing, but I love how it fits in my pocket so easily and it is also super light compared to my 23 ultra. The crease is fairly noticable if your brightness is lower, but it doesn't bother me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review of product I like

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product. Great quality. Pretty pricey but worth it

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Pretty good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad. Thought that seam would bother me on screen but I dont even notice it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hinge is too fragile

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked this phone but just three months later it's already malfunctioning. The inner screen intermittently won't turn on. I took it into service but a tiny imperfection on the hinge (see picture) voided my warranty according to the repair shop. This phone has only had normal use, no major drops. It would cost $350 pre-tax to fix the screen. Given the hinge is naturally a weak point, I don't trust that it won't break again in three months so I've decided to buy a different phone instead. It's too bad because it's a really nice concept.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha GemS, thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Flip6. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. You can feel confident with every fold of your Galaxy Z Flip6 with the ultimate peace of mind. Galaxy Z Assurance! The Z Flip6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. Your device has been built with durability in mind! It features the durable Corning Gorilla Glass Victus 2 exterior and carries a IP48 rating for water resistance. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. When you have the opportunity available, please take a moment to review "Care for your Samsung foldable phone" to learn some great information about caring for your device. If you would like to share additional feedback with us or if you have any questions after reviewing the resource shared, please do not hesitate to contact Support. Thank you for being a steadfast Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Excellent phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Samsung A14 5G and decided to upgrade to this one. Best decision I've made in picking this brand again. Has excellent clearance on taking photos, high resolution when watching videos (up to 4K60p), and great response time when playing gaming apps that require a high end specs on the phone. Yes, if you're using a gaming app that requires a lot of its recourses (PUBG Mobile, COD Mobile, Genshin Impact, ect.) Expect for the battery to deplete in a faster manner. I would just recommend having your device connected to your charger or power bank as you play. Other than that, its an excellent phone to have and for sure won't be needing to change in the years to come.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance, Size

    Rated 5 out of 5 stars

    Stylish, Sleek, Beautiful phone!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Galaxy Z Flip 6 impresses with its stylish, compact foldable design, improved hinge, and vibrant 120Hz main display. The larger outer screen is genuinely useful for quick tasks, while Flex Mode enables hands-free selfies and video calls. Performance is strong, handling multitasking and gaming with ease, though battery life could be better and low-light camera quality is just okay. It’s a unique, eye-catching device that balances function and style, though the price and durability concerns may be a downside for some. Overall Rating: 4.5/5

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 4 out of 5 stars

    Samsung Galaxy Flip 6

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy Flip 6 is a great phone that provides plenty of speed, decent battery life, great bright screen and does have the best mechanical flip setup out between the Motorola Flip and itself. The Flip 6 provides plenty of power and battery to easily push through a typical day of texting, emails, and calls alongside some video watching or internet searching. If you choose this model, you can’t and won’t go wrong with your choice.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Portability, Size

    Rated 4 out of 5 stars

    Small but feels heavy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall is small but feels heavy. Good thing the cover monitor can read messages, emails and other messages. It does not take up too much space in my purse. It's expensive but transferable since it's unlocked. The transfer with the SIM card was easy and continue to use. Pictures look natural. Still learning things about it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not Reliable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone in early December, 2024. The phone worked great for 11 months, then the charging port failed. That was replaced under warranty at uBreakiFix, but it still wouldn't charge via port; they said it was a software problem. Then, less than a week later, the phone froze, the main screen would not respond. I had to send the phone to Samsung repair in Texas. They fixed it under the 12-month warranty, but I had no phone for over a week, and since it has an esim, I didn't have access to my phone number, which was a nightmare. I acquired a Moto G 2025 as a backup phone, which worked great. I have been a Samsung customer for decades (x495 flip, S5, S10), but the Z flip has a design flaw that allows dust to enter through the hinge and freeze the main screen. The whole experience with my Z Flip6 has been so unpleasant, my next primary phone, if I stick with a flip, will probably be a Motorola Razr.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha KevinN, thank you for sharing your thoughts with us about your experience using the Samsung Galaxy Z Flip6. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. As you know, Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also offer what is similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. You can feel confident with every fold of your Galaxy Z Flip6 with the ultimate peace of mind. Galaxy Z Assurance! The Z Flip6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. Your device has been built with durability in mind! It features the durable Corning Gorilla Glass Victus 2 exterior and carries a IP48 rating for water resistance. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. When you have the opportunity available, please take a moment to review "Care for your Samsung foldable phone" to learn some great information about caring for your device. Also feel free to check out, "Galaxy phone or tablet will not charge" and "Samsung phone or tablet freezes and crashes" to help resolve what you've described to be experiencing with your devices. Feel free to reach out to Support afterward if you have any questions or if you would like further assistance. Thank you for being a valued Samsung customer. - Debra Samsung

  • Pros mentioned:
    Portability, Size

    Rated 5 out of 5 stars

    Z Flip6 is the BEE'S KNEES!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a guy, I keep my phone in my pocket. This phone being short when folded closed makes it so much more comfortable in my pocket. I love that I can set it to "open to answer" like a classic flip phone. The screen, when folded open, is quite tall, taller than the basic flagship phones. I'm looking forward to the future of this style of phone and what they can do with it as they refine the design.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Size

    Rated 5 out of 5 stars

    Samsung is great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Compact easy to carry, fits in my pocket. Those are what i required. It also has a large screen i like.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Could use a little more battery power.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice phone and does everything I need it to do. I have to put it on the battery charger at night since these new phones cant sèem to make it a whole 3r.hours without a charge.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Good mobile

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I someone wants a mobile thats pretty hand I would definitely say this should be it. Lots of good features.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Z Flip 6

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the phone super fast, great size and extremely durable. I did give it 4 stars because it is so hard to get your fingers in there to open it. I would tecomend this item

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    need to be cheaper

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the build and how fast the CPU is. The only downside is that this phone is too expensive and there are no promotions like the pixel 9s.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Portability

    Rated 5 out of 5 stars

    A great Phone for Small Hands

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE my Z Flip 6 phone! The front screen is a nice feature and the phone's camera takes great pics. The size is perfect for my small hands and it fits in my jeans pocket without falling out.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great and I like that the size fits and the packet really good.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Samsung flip 6

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is the best company ever all the product are good quality of product is very nice camera display sensor everything all the samsung model have different style they look awesome

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great flip phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works great! For those who's still nostalgic about the flip phone, this one is one of the best flip phone on the market right now. The screen width is however a little bit small to my liking. I like it still.

    I would recommend this to a friend
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