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Customer Ratings & Reviews

Your price for this item is $1,799.99

Customer reviews

Rating 4.3 out of 5 stars with 29 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers consistently note the Galaxy Z Fold2 5G 256GB's impressively large screen, finding it beneficial for various tasks like reading. Positive feedback also highlights the device's user-friendliness and generally good battery life. However, some users find the phone to be somewhat heavy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-29 of 29 reviews
  • Rated 5 out of 5 stars

    Best phone ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so much. So much fun to use. The best phone I have ever had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy z fold

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works for me and everything i need to do. Its nice to have since i dont u ave carry a laptop with me all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and knowledgeable Samsung rep and quickly completed my transaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow can't believe how easy the phone work Happy Happy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not water resistant

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price we paid for the phone you would think it would be at least water resistant... NOPE. It was not dropped in the water, a person spilled water and less than a tablespoon was able to make it to the phone and get the phone wet.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung can refer an authorized service center to perform any needed repairs. Because your warranty has expired, you would be responsible for the cost of any such repairs. We are more than happy to set up this service for you. If you would like to receive quotes on service/labor from an Authorized Service Center near you, please visit http://www.samsung.com/us/support/service/location and let us know where you would like for us to schedule the repair. ^Kayla Samsung

  • Rated 5 out of 5 stars

    Z fold the great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device for entertainment and work productivity

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Z fold

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the amount of money you spend for this there should be better use instructions provided.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Samsung user

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The front display cracked and it’s impossible to repair. Loved the phone but unfortunately not a everyday practically

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    awesome phablety

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone I came from an s10 and I am happy with my purchase. I tend to use the inner screen more than the outer screen i get preety good battery life I have had it for 1-2 months dont think i can go back to a normal phone

    I would recommend this to a friend
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