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Customer Ratings & Reviews

Your price for this item is $109.99
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The comparable value price is $199.99

Customer reviews

Rating 3.7 out of 5 stars with 1487 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

69%would recommend to a friend

Customers are saying

Customers admire the Gear IconX True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, and the convenience of wireless connectivity. However, some users have expressed concerns about the battery life and the relatively high price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,487 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great earbuds for a reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really appreciate having a great pair of earbuds that store a lot of my music and take up a small amount of space in my luggage. They are comfortable to wear and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best portable headphones I ever owned. The Bluetooth feature make the difference from others plus you can control all the features right with your fingers. Excellent

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Good When They Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrid battery. Left and right unpair randomly. When they unpair they default to playing music stored on the buds themselves. That means yoh think you are playing from your device but you arent. That led to playing through the phone speaker unintentionally.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Nope

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price the quality is average, comfort is surprisingly good, and ease of use is below average(touch response is iffy). I wouldn't really recommend them based on my experience they kept disconnecting, shutting off though fully charged.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Pretty cool technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first, I was going to buy the Bragi brand ear buds but after seeing the Samsung ear buds and comparing the prices, I purchased the Samsung product. Good buy, great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great head phones but hard to control.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound nice but tricky to get around to using.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Connection

    Rated 1 out of 5 stars

    Poor first try.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This would be a great idea but they just don't seem ready for prime time they won't sync up and they dropped connection all the time plus the battery life is less than 2 hours for $200 that's unacceptable

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Battery and compatibility

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life on this product is horrible. You cannot just use one and charge the other you have to have the right one on at all times. And when they are on and connected the battery only lasts about an hour and a half. The charging case does not stay charged. From a full charge it drained extremely fast did not even stay charged for 24 hours, and the same with the ear buds themselves. I fully charged it did not turn them on or use them for 24 hours and they were completely dead The app it says to download is only available on android. You compare it with the iPhone but you can't take advantage of all of its features are you can do is pair for call and music usage. Not worth the money by far.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although pricey these ear buds have excellent sound and the feature that lets you hear sounds around you works well to. They synced to my S8 with no problems whatsoever.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good But Not Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the no wires & the portable charger. Great sound & the touchpad although "touchy" at times is a great feature. Could use some improvements however. Had to return two other pairs before finding ones that worked best. Battery life needs improvement but portable charging pod somewhat makes up for it.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Husband & I each bought a pair to wear when we Exercise . We absolutely love them.They are the only in ear Ear pods I've ever gotten to stay in my ear while moving.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great to be cord free on the go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Nice to be cord free while working out. I love the fact that you can make and take calls so it eliminates the need for a separate Bluetooth device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great pair, but disconnects at the gym.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was working great but when you're around 20 people with Bluetooth headphones, good luck. They are a great pair when I used them at work to take calls and listen to audio books, but the gym was my only problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung S3 tablet excellent product and purchase d

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Into Best Buy to purchase my new tablet. Promotional to bring in my very much outdated tablet in exchange for an upgrade in technology and performance in my new Samsung S3 tablet. Very pleased with the outcome

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I am sad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to like these and they paired really well with my note 5, but the problems are just too frustrating. Ok so the idea is when you put them in the charger case they charge until full ( and then they should not keep on charging even if i take them out and put them in), but they keep charging even if they were just fully charged. Second is the blinking red lights when the charger case was dead and it was holding the ear pieces it will continuously blink red until you plug them in. So your thinking ok whatever...personal problem. Yeah well the sound was garbage and the bluetooth cut out if i kept my phone in my pocket. They simply were not usable outside because it kept cutting out. They just sit in my drawer now haven't used them in like 5 months. For 200 dollar headphones these should've been a lot better.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    good fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT COMFORT & SOUND.the only bad about this product is the battery life.90 minutes streaming music from your phone and their dead. but still worth it in my book.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    NOT WORTH IT!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ideal of the wireless earbuds is great. Nicely designed and very easy to connect to phones but like I read before the volume is VERY DISAPPOINTING. I had the volume on my phone up to the max but could barely hear through these earbuds.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    so so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds are a good idea that needs a lot of work. The battery dies quickly and not only you have to store music from one ear bud but to both ear bud if not it will no play. so whatever music you put to one you must put it on the other one.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Greetings, Judyb2008. Thank you for reaching out with your concern. We certainly want to assist you further with troubleshooting this matter in more detail. If you can reach out to Best Buy support or even Samsung support, either group will gladly go into detailed troubleshooting on this with you. I hope this helps with your concern. ^Viv Samsung

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Best looking headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm in love with these headphones , I use them for the gym or just listen to music and not once have they let me down ! Way better looking than that Apple Airpods.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great earphones for working out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they stay in your ear like they're suppose to. very subtle design fits comfortably in your ear. touch controls are great. only negative would be battery capacity.

    I would recommend this to a friend