The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-8 of 8 reviews
Rated 1 out of 5 stars
Defective laptop
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Received my laptop after two days, it came defective and not in the original packaging. Totally disappointed.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
garbage
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
1. To see something on the screen brightness should be at least 50%, so screen brightness is worn out.
2. When we turned it on, it couldn't find/connect to the wifi while other our laptops connect easily.
3. The power cable was missed.
4. Laptop's case looks very used and worn out.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Certified how exactly???
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Came with Windows 11 (these originally came with Windows 10). While the TouchPad works in BIOS and shows sporatic movement while Windows is starting, it doesn't work on the sign in screen or once Windows is loaded. This cats severe doubts as what process was actually used to "certify" this unit. p.s. Google search "touchpad not working Windows 11" shows several hits and Samsung support even has a page with troubleshooting... nothing works.
No, I would not recommend this to a friend
Rated 4 out of 5 stars
great buy
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
great buy highly recommended. Nice display fast shipping
I would recommend this to a friend
Rated 3 out of 5 stars
Its Average
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It gets the job done nothing too crazy going on with this laptop
I would recommend this to a friend
Rated 4 out of 5 stars
Good, but Not for a TECH MAJOR
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I've been using this laptop for college since I arrived in America. I bought this laptop because I needed a solution to daily tasks such as essays or research. However, I'm about to start a major in Data Science, and this computer does not meet the minimum requirements for a pc in a tech major. I'm looking to sell it. Overall, it worked well and the touch function is an extra.
I would recommend this to a friend
Rated 1 out of 5 stars
Do not buy this
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this in November 2022 and the keyboard suddenly. Didn’t spill water or anything on it. They don’t have the part to fix it when I took it for repair
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Surprised Me That No Issues the 1st 1-1/2 years.
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought the Flex2 Alpha in March 2022 with an expectation of the possibility of the same problems as the Samsung 1080p product launch. As a result, I bought a 3-year protection plan. To date, I'm surprised no Flex 2 technical or hardware issues. (9/19/2023) -----
