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Customer reviews

Rating 3.5 out of 5 stars with 10 reviews

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60%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-10 of 10 reviews
  • Rated 5 out of 5 stars

    Quick, accommodating, but a bit heavy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 6gb of ram and i5 make it quite fast, and the dual wifi def. helps too. Great graphics and excellent sound. Overall, I love it, however, it is a bit heavy and a bit wide, thin enough though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    does everything you need it too

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall speed and performance is great, windows 8 is easier to use than people complain about

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wireless Card loses signal every few minutes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a big fan of Windows 8 and I get really frustrated with resetting the internet connection every few minutes.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    OK for a consumer user, not business

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for a child and the hard drive failed after 14 days use. I have not used this unit but it was a gift.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great, But....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was everything I wanted except the mouse pad is so big that I am constantly, and I mean constantly, hitting it on accident. Can't type with my new computer, very frustrating. My next step is to send it back.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this laptop as a gift, it was priced great for the quality build. Only gave 4/5 stars because while it was refurbished and I didn't expect it an exactly from the factory product, best buy didn't even include basic user guides or manuals. Since it was a gift to a computer newbie...they have to google anytime there is a question on how to operate the PC. Ironic.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great price. Works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. No issues took a while to lean and understand windows 8. Perfect for student.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never Again Refurbished

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my adult son on his recommendation based on a good working product. This was not a good working product. Several of the keyboard keys did not work and he ended up returning it almost immediately and paying more for another product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Bang For The Buck

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spent some time looking for a reasonably priced laptop to get feet wet on Windows 8. This fit the bill - I5, 750 gig HD, 4 USB (2 are 3.0) and matte no-glare screen. Don't like touch screens because of the annoying glare. I agree Win 8 a little awkward compared to Win 7, however to my delight, Win 8 is very fluid & responsive to mouse navigation. Probably due to being a refurbished machine, it was missing the recovery partition files required by Win 8 in event of crash and re-installing OS. After much research, found you can create a recovery backup using Windows 7 recovery tool. Just type in "Windows 7 Recovery" in Control Panel search. Not a gamer, but a gamer acquaintance thinks it is great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great weight and thiness

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its light and thin but the screen brightness wont adjust...wont go brighter or darker..... first day I had it already have to take it back....

    I would recommend this to a friend
  • Customer reviews from Samsung US

    User rating, 4.2 out of 5 stars with 16 reviews on Samsung US.

    See all Samsung US reviews
    Samsung US
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