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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 2293 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are satisfied with the sound quality, comfort, fit, price, battery life, color, design, connectivity, condition, and refurbished nature of the Geek Squad Certified Refurbished Galaxy Buds Live True Wireless Earbud Headphones. Customers particularly appreciate the excellent sound quality, comfortable fit, and reasonable price. However, some customers have expressed concerns about the volume, missing parts, and discomfort.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 2,293 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Awesome earbuds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds, just like new... The sound is awesome through these and they fit perfectly in my ears

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good. Poor noise cancelling.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. Poor noise cancelling. when noise cancelling is tuened on, audie hum kicks in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My little blue ear buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get a great.product for a good real price..im really satisfy ..with my ear buds..Samsung

    I would recommend this to a friend
  • Cons mentioned:
    Ear tips

    Rated 1 out of 5 stars

    Beware

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst merchandise I ever received from Best Buy... 1) The packaging ( original box)was taped with brown tape 2) No ear pieces 3) Definitely not for small ears I understand refurbished... I Definitely purchased refurbished before from Best buy but those should've been shipped out to anyone 3) Returned with no issue on same day within 2hrs of delivery ** The C/S reps was just as shocked as I was when they seen those ear buds!!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished are you sure???

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds worked wonderfully… why by retail when you could save on refurbished items.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung working great with iPhone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these because the price was right. I'm using with Apple and it's super simple!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Good sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sounds and I love the way they stay in my ears.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the open box as its a better deal and I'm glad I did as I cant tell the difference.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Nice buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit my ears perfectly. They came with new plug and plastic covers for the beans. Great sound as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound, can be challenging

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds sound amazing. These are great for use in the office. The sound is clear for phone use. Running or active use outdoors can be challenging to keep in the ear. When you try to push them back into place, you pause the music, even with gloves on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable to wear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as a gift for my husband and he loved them! Only thing he mentioned was the battery life not lasting very long.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Recommend Product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daily ear bud used for music, calls, and sport. Definitely recommend product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lost

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought refurbished worked good to one poped off and was not able to find it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung earbuds

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love themmmmm best earbuds ive had. Easy to connect

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wirless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality but the sound wasn’t loud enough for me. Overall, I love the brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished Like New

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly. The box was taped together with masking tape, but all components were in the box, and they work perfectly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good it came with a few scratches and smuges on the case but it's fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice esr buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these refurbished at a feaction of tge price and glad i did... these are great! The set up to my Samsung Note 9 was seamless and tge interface to make adjustments is easy to use. Glad I got these!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the earbuds they are great quality sound fit good in tour ears

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Only "Jerry Gergich" would promote these...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading reviews and watching unboxing's and video reviews people were overwhelmingly positive about the product. I don't use these all day for talking or even music but, I do use them to isolate and concentrate and it is almost impossible to do that when they never sit correctly or comfortably in the ears (no i don't have altered/damaged ears) and I didn't want to believe it but my beats buds from 3 years ago are better at isolating sound (not one of the specs but still cancels out a large amount of background noise). Like I can put these up at full volume, I can change playback to be boosted through EQ and still these have underwhelming sound and performance. I truly wanted to believe there would be a sincere difference in overall functionality but, alas the $19.99 from tiqtoc are probably just as good. Time to just get the airpod pros and be done with this...

    No, I would not recommend this to a friend
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