Customer Ratings & Reviews
- Model:
- GSRF SM-R180NZBAXAR
- SKU:
- 6451556
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
- Connectivity
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the sound quality, comfort, fit, price, battery life, color, design, connectivity, condition, and refurbished nature of the Geek Squad Certified Refurbished Galaxy Buds Live True Wireless Earbud Headphones. Customers particularly appreciate the excellent sound quality, comfortable fit, and reasonable price. However, some customers have expressed concerns about the volume, missing parts, and discomfort.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love them. Great quality and price. Would recommend
I would recommend this to a friend Don't buy refurbished earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was returned, missing parts. Was a refurbished earbuds.
No, I would not recommend this to a friend- Pros mentioned:Comfort
Great headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Most comfortable headsets I have used in over 40 years.
I would recommend this to a friend Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Work great and just as described. The color is just right.
I would recommend this to a friendGood but uncomfortable product!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this as I am a big fan of Samsung products. First time I tried, i was unable to fit in my ears. Then I watched so many youtubes videos to fit this thing in my ears but I could not. The design has a big flaw which makes it very uncomfortable in ears. I used for 15-20 mins and my ears were crying. I had to return it. Sometimes companies try to make a simple thing very complex just to look different and that is why they fail. Not recommended.
No, I would not recommend this to a friendPoor Battery Life
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Headphones.... Just that battery life is no good. IDK if its because of them being refurbished but i only get an hour or less
No, I would not recommend this to a friendComfortable, but just didn't work well
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable and feels quality. Noise canceling mode doesn't seem to make a difference. Also constantly sounded like I was breaking up to people I was talking to on the phone.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Rose gold
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great.pairs easy and connects to phone easy
I would recommend this to a friend - Pros mentioned:Sound quality
Great
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product........................................
I would recommend this to a friend - Pros mentioned:Fit
Beans
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So so sound but fits very nicely in your ears. The ambient sound sounds fine too but these are only worth on a big sale
No, I would not recommend this to a friend Sansung ear buds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited about this purchase, but unfortunately, the package came open, and I wouldn't say I liked the low sound quality.
No, I would not recommend this to a friendCute design, but ouch!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They're okay, but will hurt your ear canals if you leave them in for too long.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy Bondgirl, thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds Live. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. You may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. Your Galaxy Buds Live come with small and large wingtips that you can swap out for a more secure fit. You could even use different sizes for each ear. If your Galaxy Buds Live do not fit comfortably, you can order a pair of Buds Sleeves. Check out, "How to wear you Samsung earbuds" for more information. Feel free to contact Samsung Support if you would like further assistance. Thank you for being a valued Samsung customer. - Debra
Sound quality was awful.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not sure if it was because they were refurbished or not but they connected to my phone one time went dead super quickly then would never play sound again.
No, I would not recommend this to a friendSamsung Galaxy buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.decent for the price. Does the job. Cannot expect more from a refurbished product.
I would recommend this to a friend- Cons mentioned:Connection
Samsung budz live with IPhone 12 pro
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use these with my IPhone 12 Pro and I don’t know if it’s because they’re Samsung but the connection sometimes cuts off and it won’t let me turn the music back on by pressing the budz I have to open up my phone and hit play. Connection is weak having my phone in my pocket. I gave the refurbished budz a shot but I’m not liking them so far
No, I would not recommend this to a friend Waste of $$
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They do not stay in your ears, if you bend over to pick something up the fall out.
No, I would not recommend this to a friendBESTBUY's lack of Customer Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY ANYTHING REFURBISHED AT BEST BUY. These arrived with dirty and soiled ear bud gaskets. When I finally had a chance to talk to BESTBUY about getting replacements for them they said I had to buy them because it was more than 15 days since receipt. I travel for a living and didn't even have a chance to open them for more than 15 days. BESTBUYS RESPONSE, too bad!!!
No, I would not recommend this to a friendSamsung earbuds
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones. The only con is people tell me i sound muffled on the phone all the time so I keep having to adjust them to fix my sound. The buds after a couple of months started dying quicker, im assuming the refurbished status was why…
I would recommend this to a friendEarbuds
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn’t recommend buying refurbished one earbud drains faster then the other.
No, I would not recommend this to a friendBad refurbished experience
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Became with a broken part at the charging box Outside box looks dirty
No, I would not recommend this to a friend