Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 1354 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers express satisfaction with the sound quality, comfort, fit, battery life, price, and color of the Geek Squad Certified Refurbished Galaxy Buds2 True Wireless Earbud Headphones. They appreciate the great sound, comfortable fit, secure fit, long battery life, and affordable price. However, some customers have concerns about the missing or damaged ear tips, packaging, accessories, and missing parts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,354 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good fitting buds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buds have good sound when used for music, but the placement in the ear is critical for taking phone calls. If one of the mics is partially covered with my ear the caller has trouble hearing me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refurb's were decent enough. Yhey work as expected... especially for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but not integrated with the iPhone enough.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Buds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Snug fit with great sound. Battery life is great! Would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earbuds for the entire family

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have great sounds and I like the noise canceling feature. It's very easy to toggle on and off with a simple touch to your earpiece. Three people in my family have these earbuds (in three different colors). The two sizes that come with each set make it versatile enough to fit just about everyone in the family.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great deal

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good and fit well in my ear. Like the noise canceling.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good for music

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't guess these are refurbished Galaxy Buds2, they have great sound. I do have people telling me, they have a hard time hearing me while using them for phone calls. I don't know if it is actually the buds or the connection. I would recommend them for listening to music, podcasts ect.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these, fit great in ear, sound is amazing, battery lasts a long time

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    works fine, missing accessories

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    even though they are refurbished, they sound amazing. they were missing the ear tips though. happy with the purchase overall.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Samsung Galaxy Buds 2

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Just doesn't fit my ears as well as the Galaxy Buds Live headphones. They are the headphones most of my family prefer.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Wrong color

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They shipped me the wrong color head phones but other than that they have decent sound but not as loud as i thought they would be

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Leaves little to be desired

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First pair of high-end wireless ear buds and i love them. The active listening and noise canceling features work amazingly and the battery life make it even better. Very comfortable to wear. Wish they came with some kind of sport attachment so they dont fall out while moving around so easily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as good as a brand new pair! Absolutely no issues at all!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Block out noise so people can hear you

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them, sound quality is better than everything ive used but LG TONES. I had the JBL 250.00 headphones, apple air buds, Jabra. These do pretty well for blocking background noise that people hear when talking to you. Not perfect, but best ive used so far.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great little set of earbuds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 2 pair of these, as after the amazing performance I got from the first set, I never wanted to be without a pair and bought a second set. Excellent noise reduction, very good sound reproduction including bass frequencies, and quite comfortable in my ears. The app for Android gives full control over all features. The only downside I have found is the lack of a specific app for iOS/Apple.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buy!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a really neat piece of tech. They pair perfectly and quickly with my s22 Ultra the instant the case is opened. The sound quality is quite amazing. I have not tried the ambient noise feature because I don't use them in noisy environments, mostly just when a friend is sleeping over at my house. Overall, I'm absolutely thrilled with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    So glad I upgraded

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the original buds and love both the reduced weight and the noise cancelation. They are very comfortable, and I hardly notice I am wearing them. The noise cancellation is exactly what I want, enough to hear what I'm listening to without fully isolating me from the outside world.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price. Buds sound like previous ones I've owned. I'm happy having paid 50% off.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No Tips, Not Factory Reset

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review would have had more stars if the "Geek Squad Certified Refurbished" would have been better. So far they work, but they really dropped the ball on them. I saw other reviews where they were missing a size of the tips or a couple where they just didnt come with tips at all.....I thought those were probably outliers and thats why they left reviews. Well......nope. didnt receive any tips at all. It came in its original box and looked clean but no tips. Its too much of a hassle to return and get a different one and risk them still arriving without tips, so i just used the tips I already had for my original galaxy buds. The other issue is that Geek Squad didnt even bother to factory reset the buds i received so they still had the previous owners name attached to them. Not sure what information cpuld have been dug out of them- but i reset them myself. If you return yours....please reset them yourself since GS cant be bothered to do it. The buds are pretty nice. They were clean. They work pretty well. I do think the original Galaxy Buds had a better design- these are very slippery and i can see myself dropping them often and i think the touch controls were more responsive on the original. The purple color is reall pretty though and I do really like the two color case. Its a pretty good deal as long as they continue to function properly- i can buy the tips for about $7 on Amazon so its not the end of the world that they didnt come with them.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Cheap and new

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headset look like new and good price..........

    I would recommend this to a friend
Sponsored