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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4 out of 5 stars with 78 reviews

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83%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the price, battery life, phone call capabilities, stylish design, and notification features of the product. They appreciate that they can receive phone calls from their iPhones and that the battery lasts a long time. The stylish design of the watch is also a hit, with many customers saying it is an attention-getter. Additionally, customers find the notification feature to be very useful. However, some customers have expressed concerns about the durability of the watch and the lack of available apps. Others have complained about the sound of the camera.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-78 of 78 reviews
  • Rated 2 out of 5 stars

    It's OK, too bulky for a female

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frustration level: high, difficult to get set up with the functionality that it should have right out of the box. No literature was provided with this Geek Squad Refurbished unit. The look, feel: Heavy, bulky. Too big for a girl, unless you're butch. I am not. The verdict: I couldn't get into it. I gave it to my husband. He seems to like it after I got it tweaked four him.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect watch for everyday use. Very easy to set up and very convenient for quick look at notifications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Quality Build

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality Samsung has a long way to go with watches but a good entry start Feels solid in hand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My husband is really happy with his smart watch.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a perfect father's day gift. I bought it for my husband and he loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great gear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this gear .money well spent

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great for newbie techie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great watch for a newbie techie, but not many options on this first model. Definitely need improvements.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good idea, but....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design, looked very high tech, unfortunately, didnt work, so had to return it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    not good, update fried the watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch lasted one night, and bricked after an update.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Phone calls, Price
    Cons mentioned:
    Camera

    Rated 4 out of 5 stars

    Great for Samsung Galaxy S4 or S5

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this refurbished from BB on special for $100. Was flawless, not a scratch when I received. Apparently, most who return didn't realize the watches only work with certain Samsung Galaxy phones/tablets. Allows you to answer phone calls and texts using the watch so you don't have to take phone out of pocket which I REALLY like. The band looks nice but not the greatest. Speaker/microphone is in clasp so it's a little awkward to talk. Has camera but haven't used, it's on band so again, awkward. Battery life 3 days, have to charge using cradle which is inconvenient but same as newer version. Definitely recommend getting the screen protectors with it as I'm always hitting the face on stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Water resistance

    Rated 4 out of 5 stars

    not all bad news

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch is a pretty neat, true its not water resistant, but a small splash won't hurt it, just be cautious when washing dishes and your hands and you will be ok. Battery life was 2 days on average for me with heavy use and 3 days if I pushed it. At this point, I would recommend getting the Gear 2 over this since it will be released on April 11th.

    I would recommend this to a friend
  • Cons mentioned:
    Warranty

    Rated 3 out of 5 stars

    50 days old and it broke

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a very careful Person who takes very good care of my Items. I had this watch exactly 50 days. It started to act up. Voice recognition couldn't understand me and sometimes it didn't power on right away. This is my second Samsung Gear watch that had problems. Best Buy returned it using my Geek Squad Protection Plan. The Store said they have big issues using Samsungs Warranty.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 4 out of 5 stars

    NIFTY DEVICE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a gadget nut so I had to have one of these. The idea is nice, especially feeling like Dick Tracy talking to my wrist while driving. I think as smart watches evolve the functionality will improve. Overall cool thing to have. I think it should allow the clock to stay on the screen so I'd know what time it is just by looking at it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this when it was on sale for $89. It's worth it for that price. I ended up using a $50 gift card so I saved even more money. After I updated it to Tizen it works even better. The battery could be better and I wish there were more apps but I wasn't expecting much.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good product, great value.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My original gear with all the recent software updates performs exactly the same as the gear 2, a huge leap forward for us early adopters. I really enjoyed this smart watch now with all the updates, it's very well made and picking up the original at half the price of a gear 2 is a great value. I used my watch with a Note 3 and now the Note 4.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Water resistance

    Rated 1 out of 5 stars

    Good start bad follow through

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In April the gear 2 releases to the masses. It's a huge leap forward from the gear 1.this watch isn't even a little splash proof. The watch band isn't able to be changed. Infrared for using your watch as a TV remote. Battery will last longer. Doesn't use Droid. The gear 1 was a failure. So wait till next month and spend the extra cash. I took mine back after I heard it wasn't. Splash proof. How idiotic is that.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 2 out of 5 stars

    Cant see long term

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love gadget and received this two hours ago. It was received damaged snap closure broken and I cant imagine it lasting since water is likely to get to back when washing hands. Watch band isn't friendly for constant removal. Returning...

    No, I would not recommend this to a friend
  • Cons mentioned:
    Warranty

    Rated 3 out of 5 stars

    i like the watch it works good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great price but I think that you should be able to purchase a geek squad warrenty I don't think 90 days is long enough

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    broke

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the dang thing broke in after a month so so so mad

    No, I would not recommend this to a friend