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Customer Ratings & Reviews

Your price for this item is $429.97
The comparable value price is $1,379.99

Customer reviews

Rating 4.5 out of 5 stars with 23 reviews

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Rating by feature

  • Display Quality

    Rating 5.0 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance of the Geek Squad Certified Refurbished Galaxy S23 Ultra 512GB (Unlocked) is comparable to a new phone. Customers also appreciate the quality of the cameras and the ample storage space. There were no CONS mentioned about this product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 23 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks like a brand new phone. The best service in the store. It was on time in the store. I highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing , device I have ever had. I encourage you to try this

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Love this phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for the camera and it did not disappoint! Sleak, lite weight, runs like a dream. Only downfall is these do not have expandable memory and I take a ton of photos! Over all my favorite Samasung yet

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best phone I have ever had

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved myself some money by getting it reburished. I was very skeptical about it at first since I didn't know in what condition it was, and I have been an iPhone user for years. This phone is incredible it takes amazing pictures, and if you are a person who loves customization, this phone is for you! I am really happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sketching feature of this phone, the camera is great. I recamend this product strongly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Model

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade. Didn't want the absolute latest so settled for the slightly older model and am not disappointed. Keeps charge nicely so far and runs much faster than my older Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick order on BestBuy site and fast delivery. Price was the best and cost less than on Samsung.com or Amazon

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Great Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slick, durable phone. The camera is amazing to use, great photos

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best of the best camera phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comparitivaly best camera phone. From s24 ultra to s23 ultra pixel wise only slight difference. I would go with s23 and have almost same functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Phone samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My order arrived very well. Thank you very much, Best Bay store. I always do my shopping here.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy Certified!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone! It's a powerhouse flagship phone and Best Buy did not disappoint. I will not need another phone for a few years. Samsung is a great brand!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Just like new, I'm happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone arrived just like new. Though it didn't have a sim eject tool like it said it would. And no samsung box, came wrapped in bubble wrap

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad packaging, lost components

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't yet tried the phone yet, but the order was delayed and arrived with the e box open and components missing. The parts were sliding around in the box. Customer support said the only option was to return it, get a refund, and order a new one. They couldn't refund or swnd just the missjng parts. I needed the item urgently, so i will have to buy the missing parts myself and hope the phone wasn't damaged in transit wrapped only in a thin piece of plastic. The device may be great, but the experiekce was not.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Like new except some scratches

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using it for a month Overall performance is like a new phone (especially battefy health) So may i say its like a new phone except there was scratches on left and bottom side of the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung galaxy s23

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Samsung easy to use and fast phone and especially good for FaceTime use and very clear

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a cool phone at first Everything good , but sometimes , i try to unlock my phone with my face and doesnt want to work

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    S23 Ultra

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very good phone with many good features. I have always liked the Samsung phones.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most significant upgrade over the old phone is in the camera.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Ultra

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my ultra 23 it has a good battery life work

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Phone is super slow and sone apps get delayed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phohe is getting super slow and some apps are not working to the point i need to close the app and open again several times until give up.

    No, I would not recommend this to a friend
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