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Customer Ratings & Reviews

Your price for this item is $809.99
The previous price was $1,379.99

Customer reviews

Rating 4.5 out of 5 stars with 15 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 5.0 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Expert reviews

Rating 4.6 out of 5 stars with 30 reviews

See all expert reviews
87%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-15 of 15 reviews
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks like a brand new phone. The best service in the store. It was on time in the store. I highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing , device I have ever had. I encourage you to try this

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad packaging, lost components

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't yet tried the phone yet, but the order was delayed and arrived with the e box open and components missing. The parts were sliding around in the box. Customer support said the only option was to return it, get a refund, and order a new one. They couldn't refund or swnd just the missjng parts. I needed the item urgently, so i will have to buy the missing parts myself and hope the phone wasn't damaged in transit wrapped only in a thin piece of plastic. The device may be great, but the experiekce was not.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Model

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade. Didn't want the absolute latest so settled for the slightly older model and am not disappointed. Keeps charge nicely so far and runs much faster than my older Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not satisfied with the packaging

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great...the packaging was not good at all...even this is a refurbished phone...as much as I paid for this phone it came in envelope with bubble wrap...I was not and I'm still not satisfied with the packaging..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S23 Ultra

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very good phone with many good features. I have always liked the Samsung phones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a cool phone at first Everything good , but sometimes , i try to unlock my phone with my face and doesnt want to work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just like new, I'm happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone arrived just like new. Though it didn't have a sim eject tool like it said it would. And no samsung box, came wrapped in bubble wrap

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most significant upgrade over the old phone is in the camera.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Phone is super slow and sone apps get delayed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phohe is getting super slow and some apps are not working to the point i need to close the app and open again several times until give up.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Like new except some scratches

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using it for a month Overall performance is like a new phone (especially battefy health) So may i say its like a new phone except there was scratches on left and bottom side of the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick order on BestBuy site and fast delivery. Price was the best and cost less than on Samsung.com or Amazon

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Ultra

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my ultra 23 it has a good battery life work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slick, durable phone. The camera is amazing to use, great photos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really good the camaras as well it has 516gb

    I would recommend this to a friend

What experts are saying

Powered by alaTest

Rating 4.6 out of 5 stars with 30 reviews

The analysis of all aggregated expert reviews shows that the reviewers are positive about reliability, sound, durability and battery. Editors are less positive about price and have mixed opinions about usability. Using an algorithm based on product age, reviewers ratings history, popularity, product category expertise and other factors, this product gets an alaTest Expert Rating of 93/100 = Excellent quality.
  • CNETRating, 4.6 out of 5Lisa Eadicicco on February 15, 2023

    Samsung Galaxy S23 Ultra Review: The King of ExtraThe Galaxy S23 Ultra builds on Samsung's camera strengths, but this is still a very expensive device.

    Full Review
  • gsmarena.comRating, 4.7 out of 5GSMArena Team on February 11, 2023

    Samsung Galaxy S23 Ultra reviewA year later, the Note that isn't returns. The Samsung Galaxy S23 Ultra brings predictably minor upgrades - camera tweaks here and new chipset there,

    Full Review
  • TechRadarRating, 4.5 out of 5Alex Walker-Todd on February 1, 2023

    Samsung Galaxy S23 Ultra review: indomitable showmanUpping the ante on the already excellent

    Full Review
  • GizmodoFlorence Ion on February 17, 2023

    Samsung's Galaxy S23 Ultra Is Great, but It Would Be Better if It FoldedThis big phone is great, but even in its ultimate form, it's hardly as exciting as its folding siblings.

    Full Review
  • Tom's GuideFebruary 5, 2023

    Samsung Galaxy S23 Ultra reviewThe Galaxy S23 Ultra delivers a big camera leap with its 200MP sensor, along with faster performance and stellar battery life. Here's the pros and cons based on our testing.

    Full Review
  • Digital TrendsAndy Boxall on December 5, 2023

    Samsung Galaxy S23 Ultra review: the best, most complete Android phone yetOur Samsung Galaxy S23 Ultra review will tell you why this is the most complete Android phone you can currently buy, and why it'll last you for years.

    Full Review
  • Android CentralRating, 4.5 out of 5February 16, 2023

    Samsung Galaxy S23 Ultra review: Understated grandeurIf it weren't for the strange camera inconsistency issues, the Galaxy S23 Ultra would be the perfect smartphone. Ironically, the headliner feature is the worst part.

    Full Review
  • Android AuthorityRating, 5 out of 5Ryan Haines on June 6, 2023

    Samsung Galaxy S23 Ultra review: The boss of AndroidIs an expensive, pull-no-punches flagship the right fit in a crowded market? Find out in this Samsung Galaxy S23 Ultra review.

    Full Review