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Customer Ratings & Reviews

Your price for this item is $469.99

Customer reviews

Rating 4.4 out of 5 stars with 103 reviews

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92%
would recommend
to a friend

Customers are saying

Customers frequently mention the new condition, affordable price, and high-quality camera of the Geek Squad Certified Refurbished Galaxy S7. The Samsung brand and unlocked feature are also well-received. However, some customers have encountered issues with the device and received the wrong charger.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 103 reviews
  • Pros mentioned:
    New condition

    Rated 4 out of 5 stars

    Like new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this refurbished phone. Looked like new and works perfect. Of course not latest generation, but good deal to me.

    I would recommend this to a friend
  • Pros mentioned:
    New condition

    Rated 4 out of 5 stars

    Refurbished is just as good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time buying a refurbished phone and it performs great and the condition is as expected for the price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for Boost Mobile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried to connect it to Boost Mobile but it would not work. I don't know if it was that specific phone or that kind of phone or the service. Best Buy workers helped me for about 2 hours and they were on the phone with Boost Mobile almost until they closed. They hooked me up with a different phone that worked with Boost. Customer service gets an A+.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The s7 is a very good bargain against the cost of new phones. It offers quality features and has performed without issue.

    I would recommend this to a friend
  • Cons mentioned:
    Wrong charger

    Rated 4 out of 5 stars

    Great phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All good except that it came with the wrong charger. Other than that, would've given 5 stars.

    I would recommend this to a friend
  • Cons mentioned:
    Change

    Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is a very great phone but I didn't see much change from the s6 to the s7. Kinda dissatisfied.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone in great condition. I never realized how slow and out of date my old phone was until I upgraded to this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and we received what we ordered. I would recommend Best Buy and Samsung 7.

    I would recommend this to a friend
  • Pros mentioned:
    New condition

    Rated 4 out of 5 stars

    Refurbished Phone works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased refurbished phone as a Christmas present for my son and it has worked perfectly since

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unlocked galaxy s7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace s5. Unlocked phone worked great. Easy transfer of apps and data.

    I would recommend this to a friend
  • Pros mentioned:
    New condition

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though this was marked as refurbished it is like new and works great!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    grt phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great phone and wort of money and grt thing by best buy that we can afford this kind of stuf

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy this this phone. Still figuring it out but camera is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended refurbished items from Best buy. Love the s7, pic quality great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera with excellent battery life loaded with applications and it runs smooth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome phone. Looks NEW!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came looking brand new. Only downside is that it will not work on ring plus. works great on tmobile and att though!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this phone for about two months and haven't found anything that I don't like so far. The display and camera are both great. Battery life is a little shorter than I might like but the quick charge makes up for it. Overall I'm very happy with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone, great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased unlocked phone to use on my travels in China and Thailand. It performed perfectly with local extremely low cost SIM cards. Huge savings versus using Verizon International phone plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like new and everything I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 'open box' Galaxy S7 is essentially a new phone. Not a single blemish in it and in perfect working order. This is the upgrade I needed for my S5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know what other people were complaining about, but when I bought this phone it came with everything included. The only thing it didn't have was the original box (came in a custom one). It was a great price for a great phone. Everything is working great. I definitely recommend this.

    I would recommend this to a friend