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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.6 out of 5 stars with 32 reviews

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91%
would recommend
to a friend

Customers are saying

Customers frequently mention the Geek Squad Certified Refurbished Galaxy S9 64GB's good camera, with many commenting on its great quality. The price of the refurbished phone is also a positive factor for customers, with some saying it's a great deal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 32 reviews
  • Pros mentioned:
    Price
    Cons mentioned:
    Accessories

    Rated 5 out of 5 stars

    Great Phone for a Nice Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Given the cost of a new Galaxy S9 I decided to purchase a refurbished one instead. This refurbished phone comes in a Geek Squad box and includes a charger and a USB cable. No problem with that. However, I did have a concern that it did not come with the AKG earphones or the other documentation (quick start guide, etc) that were listed in the BestBuy ad. BestBuy customer support took care of my concerns about the missing items. So I am left with a refurbished phone that basically looks and works like a new one. Only better because it cost much less. I am one happy customer.

    I would recommend this to a friend
  • Pros mentioned:
    Good camera

    Rated 5 out of 5 stars

    Works fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from an iPhone and it was very user friendly. Not to mention, the camera is 1000's better than iPhone. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Good camera, Price

    Rated 5 out of 5 stars

    Looks and works like new. Sunrise Gold

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a new phone since a Samsung S6 had just quit working. I started checking Best Buy and the next day the refurbished unlocked Samsung S9 sunrise gold was put onto website for an amazing price. I replaced (3) S6's with this S9. Activated at Best Buy and they were very helpful. Also, put Best Buy's screen protector on each. We all like the phone, camera, and other features. Everything works so far. Not as many bars at my home as the S6 had with reception so I use the wifi calling feature. It works well. Only a 90 day warranty with Geek Squad refurbished. Came with a rapid wall charger and cable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slim with great resolution.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how slim/light it is. I lucked out finding the perfect case for it making it that much better. (not BBuy) It doesn't get caught on things like the bulky ones. So far I like the S9 more than the S7 not just for that. I hope you get as lucky for your S9. Lilac would be nice if I had a clear case for it but I'm OK.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Price

    Rated 5 out of 5 stars

    Price and grade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refurbished Galaxy S9 64GB at this price really amazing!actually its refurbished but I got exactly look like brand new!love it.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Good camera

    Rated 5 out of 5 stars

    The phone is fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this to my granddaughter and she really loves the phone she says it takes great pictures she just loves the phone

    I would recommend this to a friend
  • Cons mentioned:
    Charger

    Rated 4 out of 5 stars

    Charger not Original

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On the specs says that comes with charger, since did not specify I assumed it was Samsung as well. Manuals always specifies that one never use other brands than the ones are the specific for their products. Second time Best-buy does the same. Not happy with it.

    I would recommend this to a friend
  • Cons mentioned:
    Accessories

    Rated 4 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a Samsung Galaxy S5 to an S9. Using the Smart Switch, it was very simple to transfer all my data to the new phone. I'm still figuring some things out, but the battery life is great and picture quality seems good. My main negative comment, I bought a refurbished phone and not all the accessories were included. All I got was a charging cable and it wasn't even the fast charge type.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love, love this phone. Easy to use. Great size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works just like new, referb no issue at all! I have loved Samsung products and the S9 lives up to the quality you expect from the brand!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Like brand new! Perfect condition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the S9 phone. It works perfectly, battery lasts and not a mark on the screen or case. Looks absolutely brand new. I am very happy with all the bells and whistles this phone has.

    I would recommend this to a friend
  • Pros mentioned:
    Good camera

    Rated 5 out of 5 stars

    I love my S9!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My S9 is amazing, the camera is great and the quality is wonderful! Holds a great charge and I have had it almost a year!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very beautiful

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone and it serves my purpose. I will always love it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great refurbished phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a refurbished S9. My carrier Tmobile is hit and miss in my area so I'm not getting the best out of the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Good camera

    Rated 5 out of 5 stars

    S9 Refurbished

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, I'm happy I bought this phone for the lower price, it's just like new.

    I would recommend this to a friend
  • Pros mentioned:
    Easy transfer

    Rated 5 out of 5 stars

    Great value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refurbished phone is a great deal, so easy to transfer from my old galaxy 5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new S9 is fantastic device. Speed. Function... I would highly recommend !!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Camera doesn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so excited to receive my phone only to discover the camera didn't work properly. Of course a replacement is on back order so I am stuck with this one until they can send a new one and not able to take pictures! Very frustrating for the price paid!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Good camera

    Rated 5 out of 5 stars

    It's good battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to use android phones and its great phone also have good camera..

    I would recommend this to a friend
  • Pros mentioned:
    Good camera

    Rated 5 out of 5 stars

    Looked brand new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is in perfect condition and works great. Love Best Buy!

    I would recommend this to a friend
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