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Customer Ratings & Reviews

Customer reviews

Rating 3.5 out of 5 stars with 151 reviews

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63%
would recommend
to a friend

Customers are saying

Customers are delighted by the sound quality and fit of the Geek Squad Certified Refurbished Gear IconX Earbud Wireless Headphones – 2016 Edition, finding them easy to use and compatible with various devices. However, many customers reported issues with battery life and connectivity problems. Some also mentioned challenges with the controls and charging process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 151 reviews
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Not Quite Yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and concept made this tempting. The bottom line is the technology just wasn't there yet. Short battery life and Bluetooth issues were enough for a return.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Just good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are very nice and convenient. The only problem I have is the battery won't last more than 90 to 120 minutes. Overall very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was simple to set up. The sound is great and clear. Make sure to fit them well when you are at the gym, or they will fall out.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Nice but Needs Lots of Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These BT hp are good but there are so much more that Samsung can improve on. Longer battery life, easy to control, and compatibility with iOS devices.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and great quality was nervous about buying refurbished but Im happy that i did

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice fitting ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sounding ear buds, love the ability to load music to the buds and not have to carry my phone while wearing them out.

    I would recommend this to a friend
  • Cons mentioned:
    Controls

    Rated 3 out of 5 stars

    Works ok..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a tough time hooking it up to the phone.but will work ok.sound quality is not beats by far.controls are little hard to work also.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Ok headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life sucks, but fits in the ear great. Easy to hide also.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    serves its purpose. brought a pair for myself loved them so much i had to buy my guy his own.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Liked features but....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Short time between charges and not loud enough for yard work. Returned.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Not as good as I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constantly disconnects and sometimes doesn't reconnect. Next time I will not buy anything refurbished

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Poor battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality sound, poor battery life. Thought it would be better

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphone little concern about battery life Cosmetic of case should improve

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Just okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones were good for fitness tracking. Sound quality is lacking and battery life is short.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 5 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refurbished headphones were a good value. They came with two left medium earpieces instead of a left and right, and they wanted to constantly charge while in the case. Other than that, the quality was there for the price. I ultimately returned them because of the earpiece issue, and bought another pair.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is good. Make sure to fit it well, or you might loose it,

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the ear buds a lot. One of the best features is the "Ambient Sound" option which almost seems like they are hearing aides since you can hear everything around you when it's turned on. The only reason I have 3 stars is because of the short battery life. I don't think these have lasted a full 2 hours of light usage since I've had them. By light usage I mean a 30 min phone call & standby the rest of the time.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    poor sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    must charge every other day, control's are difficult to master, and sound quality is poor.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Battery life sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is really bad,but the sound is crystal clear

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Bluetooth headphones!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Sound is amazing, love that you could use one at a time!

    I would recommend this to a friend
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