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Customer reviews

Rating 4.5 out of 5 stars with 141 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers enjoy the speed and portability of the Geek Squad Certified Refurbished T5 500GB External USB, Type-C Portable SSD. Many appreciate its solid-state drive technology for faster performance and ease of use in transferring files between computers. Positive feedback highlights its reliability and usefulness for various applications, such as gaming and data backup. The sleek design also receives favorable comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 141 reviews
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Great External SSD Drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this 500gb SSD Drive. Its a fast external ssd drive! I use it with my pc and my mac. It's reliable. I backup my documents, pictures and videos.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    Great for Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I learned about the benefits of an SSD for an Xbox and decided I needed one. I'd just bought Battlefield V which is a huge game and has some long load times. So according to Google and hard-core gaming nerds an SSD will significantly reduce game load times and make games run smoother. I don't own a lot of games so I don't need much space. Just enough for a few games I'm currently playing. I wanted a type C cord to go with my phone so I went this route. I didn't do any tests or clock the load speeds. I did get Forza 4 and ran it a few times off the console's hard drive before transferring it to the SSD. Wow, definitely a huge improvement when loading the main menus! The size is perfect too. I live in hotels 85% of the year and this fits perfectly in my Xbox's card case.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size, Speed

    Rated 5 out of 5 stars

    The best external!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do video editing with Final Cut Pro. Everything I edit is on this, so that I never use my laptops hardrive. Works pertly. This drive is so fast and the perfect size.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great, (with a caveat)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased as a refurbished ssd. So it came with no instructions. Initially, on first use, it wasn't recognized by my phone and I was going to return it. I have had such a good track record with Best buy, I figured that the problem may be mine. I did some research and determined that it needed to be formatted first. Once it was formatted, it has worked great.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Portability, Speed

    Rated 5 out of 5 stars

    Small. Very good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing smoking. Super fast. Sleek. Unique. Compact.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Great little external drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This SSD is great. There's no difference between this refurbished one and a new device. It works as expected. Data transfer is quick as promised. I'd read the T7 devices overheat and don't end up transferring any more quickly than this one, and I'm satisfied with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Speed

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great price option with the Refurb. I've had no issues with it. I formatted it so that it could be used between my Windows and Mac laptops. The portability and speed makes this great.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Size

    Rated 5 out of 5 stars

    Awesome little portable SSD storage

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a small slim drive that is easy to haul around and very convenient to use. The metal enclosure is also good at dissipating heat.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Disk attaches w/ cable & can get unmounted. Slow

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disk attaches to Mac with a small USB C cable. Easy to get unmounted and the disk itself is hard to format and find pictures. It also gets hot, isn't super fast and will buy a different brand in the future. Have used internal Samsung memory sticks and SSD drives and they were all great. This one is a bit of a disappointment.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good Price! Amazing quality!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was good and product was identical to actual product with cables and ssd drive (no Samsung box!). No issue. Test speed just like the benchmark online and it totally solved my problem with my XBOX One X which was really slow on some games such as Cyberpunk 2077. Also, most of the enclosures and other drives keep getting disconnected with Xbox One (and One X) but this one literally no disconnection even when it goes to sleep. Cannot be happier with this product and also paid less because it was a certified refurbished.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Speed

    Rated 5 out of 5 stars

    Fast!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great versitle hard drive. Really fast and easy plug and play. Light and Small. I use it with iPad pro and works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Size

    Rated 5 out of 5 stars

    Great compact size and speed!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great External SSD easy to carry. Without the worry of movable parts and small footprint is the perfect traveling companion for all my pictures. The USB connection is ultra fast.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Lightning FAST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little drive is a GAME CHANGER. It amazes everyone how fast it can copy files. If you have a time restricting job that always has large files to pass back and forth, this is for you. I copied a 12GB folder in less than a minute! It also nice being so small and easy to pack away. It also comes with 2 wires...one for USB A and USB C, which is handy if someone is on an older Mac and another is on the Touchbar.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for storing games on XBox

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this to increase the storage space on our XBox. It gives a lot more room to download games. So far it is working well. Once the XBox was unable to see it. I unplugged the SSD and restarted the XBox. Everything was back to normal. The refurbished version has not caused any problems and the cost is much less than a new unit. I figured for games why not try a refurbished unit for this? Not really any critical information on there - unless you are concerned if it does fail and your kids lose all their game achievements.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Terrific build quality!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive looks and feels sleek and high-end satisfying finish and color. Performance is terrific so far, and no issue.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Size

    Rated 5 out of 5 stars

    Great Storage Option

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great compact storage. Easy to set up and use. Allows for easy access to my data,

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Speed

    Rated 5 out of 5 stars

    Great Product! Extremely Portable!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Extremely portable and HD is fast to read and write. Definitely would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Speed

    Rated 5 out of 5 stars

    Small and fast

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super small and fast. Works great with iPad Pro and MacBook Pro.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    High quality easy to use

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this SSD. It's smaller than I was expecting and it works even better than I was hoping.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Speed

    Rated 5 out of 5 stars

    Good ssd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hard drive fast and slips in your pocket great if your on the go

    I would recommend this to a friend
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