Customer Ratings & Reviews
- Model:
- HW-Q80RZA
- |
- SKU:
- 6350834
Customer reviews
Rating 4.6 out of 5 stars with 612 reviews
(612 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the Harman Kardon Soundbar System's sound quality, describing it as 'great' and loving it. The easy setup process and the quality of the bass are also highly praised. While some find the size a bit large, most agree that the overall quality makes up for it.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Good sound system for an experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is decent and can get loud. There times when it cuts out or sounds super quiet for some reason. It also doesnt always match the sound with the lips on the tv like it's off just a little bit. Other than those 2 things it is great!
I would recommend this to a friendBrand response from Samsung
Posted .Ianb:
Thank you for purchasing this Samsung Harmon/Kardon Soundbar w/ Dolby Atmos.
If the video on the TV and audio from the Soundbar are not synchronized, select SYNC
in SOUND CONTROL (the button looks like a gear on your remote), and then set the audio delay between 0~300 milliseconds by using the Up/Down buttons.
To improve volume output on the content you are watching, please try Adaptive Sound mode. Press the SOUND MODE button on the remote and select Adaptive Sound to automatically analyze content and optimize sound, including enhancing voice clarity when you have the volume low.
Should you need further help or have questions, please know we are here to assist:
1) Phone: 1-800-SAMSUNG
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email:  https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger:  https://www.facebook.com/samsungsupport
4) Twitter:  https://twitter.com/SamsungSupport
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://us.community.samsung.com
Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sound Glaore!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WE have an older Bose surround sound and athough it has good sound, this sound bar is not only compatible and we think it might even exceed the Bose sound. Sound bars sure have improved.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
excellent soundbar
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is always a compromise when it comes to going with a soundbar. This thing is one of the best I've ever heard coming from that point of view.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I highly recommend this Samsung - Harman Kardon 5.1.2 channel sound bar system with 8" Subwoofer. I really enjoy watching TV and hearing all the sounds. Go out and buy one as soon as you can.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
excellent sound!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i just set up this sound bar and watched a 4k movie on my xbox one x and i cant believe the quality of this device!!! pertect 4k uhd picture quality and amazing sound to go with it...
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Almost perfect
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and bass production you can't beat the theater sound this thing produces. It's very glitchy with my LG tv at times having troubles syncing sound to the mouths moving and changing sources.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I started with Samsung’s cheapest and moved up to the 850T and then finally this Q80. The Q80 blows the 850 out of the water for just a little more on the price. Well worth it.
I would recommend this to a friend - Pros mentioned:Bass
Rated 5 out of 5 stars
Great sound
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This system really ups Samsung's game. This system pairs perfectly with the Samsung TV. Rich, full bass and crystal clear dialogue from the front speakers make movies more enjoyable!
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Amazing Sound!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product turned out to be great! It seemed a bit pricey, but was so worth it! The sound bar combined with the subwoofer (included) makes your home sound like a movie theater!
I would recommend this to a friend Rated 5 out of 5 stars
Best soundbar I’ve ever owned!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We started out with a Visio then to LG AI.The Samsung blows them both away. There has been no distortion from the soundbar or sub at all even when at max bass and at 50+ volume. Nothing but crisp clear sound and bass. I love that you don’t have to struggle to hear the voices even when the background noises are present. I find myself picking up on sounds that I didn’t realize were in the movies I was watching. I have also used this with ps4 and it’s great for shooting games and games where it pays to hear what’s going on around you. I would definitely recommend especially if you want to add a high end Soundbar to your home theatre setup
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Excellent Quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking and better sounding piece of equipment. Geek squad did an excellent job mounting it below the new TV for maximum sound quality.
I would recommend this to a friend Rated 5 out of 5 stars
Good product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t know what to expect. This sound bar replaces a 7.1 system. Floor standing mains, 12 inch sub, expensive receiver etc.. The sound bar doesn’t replicate the sound, it cannot, but it does a very fine job. The base is good, the quality of sound is fine, both with movies and music. Most of all it’s SO easy. Turn the tv on with its remote and the sound bar goes to work. I’ve listened to many sound bars, read and watched many, many reviews, and believe me this one is at or near the top. I like it, I like it a lot.
I would recommend this to a friendRated 4 out of 5 stars
Excellent Sound for Medium Sized Setups
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this over a month ago, and I’m very happy with it. I have a Samsung TV and everything is in an open concept home with no walls in the living room, dining room, and kitchen. This works great for that kind of setup. It may lose some luster in bigger spaces, but it has a rich sound here. My only complaint (and loss of a star) is the same thing others have mentioned. Sometimes it doesn’t wake up when I turn on the TV and my Samsung TV uses the TV speakers instead of the speakers (hooked up via HDMI arc). It seems to do it less often lately and has recently only bothered me when I pause the TV too long and the speakers go to sleep and don’t wake back up. Otherwise, I’m happy with these and get over the occasional confusion when the speakers become non-responsive.
I would recommend this to a friendBrand response from Samsung
Posted .SpiffTiff:
I'm glad to see that you are overall happy with this purchase.
So that we can better assist you with troubleshooting the random difficulty with the soundbar not waking with the TV, please reach out to us at:
1) Phone: 1-800-SAMSUNG (ask for Soundbars)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email:  https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger:  https://www.facebook.com/samsungsupport
4) Twitter:  https://twitter.com/SamsungSupport
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
To optimize your product experience, we encourage you to register your new Samsung Soundbar at:  https://www.samsung.com/us/support/register/
…and gain access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Amazing Sound
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Soundbar. Performs beyond my expectations. Syncs easily with my QLED TV and an amazing experience when on Game Mode with my Xbox One X. Samsung makes great products.
I would recommend this to a friend - Pros mentioned:Easy setup
Rated 5 out of 5 stars
Best Soundbar System!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar system is extremely easy to set up and sounds crystal clear! The subwoofer has plenty of bass and there is no need for extra speakers throughout your room!
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
sound bar
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is worth ever dollar. I love this sound bar and it sounds very good. Looks great and the sub is amazing. If you don't like your neighbors just turn it up.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 3 out of 5 stars
No auto leveling
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife and purchased what we thought was a top shelf TV (Samsung q series) and the matching Samsung q80 sound bar. The sound bar does have good sound quality but the reason I only gave it three stars is because of the lack of auto sound leveling. We specifically told the salesman that the sound bar MUST have auto leveling, which he said it did. After the first few obnoxious Balise car commercials we discovered this to be untrue. The tv does have the sound leveling feature, but not the sound bar, and it doesn't transfer.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Great sound for only 2 speaker setup.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm going to try to keep this short. I had a 5 speaker setup that I had for over 10 years that sound great. My receiver finally died, so I was originally looking for another receiver. In my sound test this unit gave the best sound for the price in a complete package. It's only short comings is the fact there's no rear speakers for a true surround sound experience. I'm very pleased with this purchase and would strongly recommend for a simple setup that produces great sound.
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Incredible sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not expect better sound from a sound bar. Do want more of a surround sound atmosphere so going to purchase the rear speakers to add that missing aspect.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
High quality surround sound
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first sound bar and having used surround sound speakers in the past, I was still very impressed.
I would recommend this to a friend













