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Customer Ratings & Reviews

Your price for this item is $1,699.98

Customer reviews

Rating 4.3 out of 5 stars with 250 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers commend the Harmon Kardon Soundbar System for its exceptional sound quality, easy setup, and the inclusion of Dolby Atmos technology. The wireless rear speakers and subwoofer are also highly praised for their convenience. However, some users have expressed concerns about the system's high price, occasional connectivity issues, the limited audibility of the rear speakers, and the automatic power-off feature that turns the system off after only five minutes of inactivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 250 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    New way of listening

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hearing has never been sweet and wonderful listening to this system. Watching movies makes me feel I am in the movie.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing this soundbar, I am unable to watch TV without one. Makes the world of a difference.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best Soundbar so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it a month ago and so far it works great. The sound is cristal clear. Easy installation . So far so good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not to be

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initial impression, I was speechless. It’s essentially the N850 with the rear satellite speakers. When it’s working; it’s great. Even when it’s not, it still sounds good. The knock on these were that I could never get the Dolby atmos working properly. Although it sounds great with Dolby digital. The main reason was for atmos. Otherwise I would have opted for different speakers. I used my existing LG 5.1.2 sound bar to verify the tv configured properly. Immediately, it detected atmos and played audio through all speakers (upward included) without any changes. I decided to return the Samsung equipment after a week of working with Samsung and Sony. opted for the Sony sound bar that began working out of the box. Am sure the sound bar would be great if I bought a Samsung TV. Thus the reason for 3 stars. A great sound system for the money and Harmon Kardon quality.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Chino808:

      Thank you for your review of this Samsung HW-N950 Soundbar with Dolby Atmos. I am sorry to hear that it did not work out for you and have returned it.

      Your feedback is very important to us and will be shared with our product team.

      Should you ever decide to give Samsung audio products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support by any of the below options:
      1) Phone: 1-800-SAMSUNG (ask for Soundbars)
      Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
      2) LiveChat or Email:  https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger:  https://www.facebook.com/samsungsupport
      4) Twitter:  https://twitter.com/SamsungSupport

      The Samsung Home Theater & Home Audio Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/

      Again, thank you for taking the time to share your experience. We hope to regain you as a customer in the near future.

      - Samsung Solutions Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Surround Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely one of the best surrounds that I have bought. I had an older Bose system and this one blows it away

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great soundbar! The sound quality is awesome, nothing out on the market that can compare to this. Atmos works great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Definitely has incredible sound and immerses you in the movies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Sound System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I wish they would do is give recommended levels to set the different speakers or have a sound calibration set up for the best sound levels for your room type. Also, maybe I am just setting it up wrong, but Dolby Atmos doesn’t pop up on the display on the speaker. I’m pretty sure it’s working because the upward firing speakers are on it just does not show on the speaker. Other than that the sound is amazing and the subwoofer is insane.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Great sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best sound bar yet! It has high Bass and you can hear the Dolby sound as if you were at the movies.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No bass, lots of treble. Not an immersive surround

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first experience with a sound bar package. I was extremely underwhelmed. Going from a full surround system to this. The clarity from speaking was good. But there was zero bass during movies or tv shows. Even during a 4K movie with Dolby Atmos. Nada. An explosion scene should rattle my house for this price! It has amazing bass for music. But nothing for tv or movies. Which is mostly what I watched. My 10 year old Panasonic system blowed this out of the water! If you’re looking for clarity and lots of treble and not a fan of bass it’s a good system. But if you like bass this will not excite you. At all. Also the rear speakers are essentially useless. We never heard anything from them really. It is not an immersive sound experience. It is a soundbar. And that is the experience. We returned it. The search will continue.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Krystal:

      Thank you for your review of this Samsung Soundbar System. I am sorry to hear that it did not work out for you and have returned it.

      Your feedback is very important to us and immersive sound experience you had hoped for will be shared with our product team.

      Should you ever decide to give Samsung audio products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support by any of the below options:
      1) Phone: 1-800-SAMSUNG
      2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger:  http://m.me/samsungsupport
      4) Twitter:  https://twitter.com/messages/compose?recipient_id=18768513

      Again, thank you for taking the time to share your experience. We hope to regain you as a customer in the near future.

      - Samsung Solutions Samsung

  • Rated 5 out of 5 stars

    Nice Atmos System

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my upgrade to myself from Samsung's earlier 5.1.4 Soundbar the K950. This new bar is better in its support of Atmos via ARC, DTS:X and Dolby Vision passthrough. Both the K and N have nice powerful amps producing rich tonal music and nice bass for the FX in movies. This is important to me since I've had component audio systems for many years. The only drawback is the Samies are expensive but you get what you pay for :-).

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't think I've used it to its full potential but it does sound good. 3 HDMI ports would make it better.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Netflix Atmos !!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOW I am an expert audio tech. This sounds way better than a $10,000 receiver sound system. Trust me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Man Cave complete!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am impressed by this product! Super easy to install and I huge upgrade from what I had before.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Big!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was bigger than I thought. Had to purchase a sturdier mount because it was bending the cheap mount I initially purchased. The brackets that come with this is useless. 4 stars because the samsung tv remote won't turn this back on after it sleeps and the mounting brackets are not good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow, Far Exceeded my Expectations

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from the LG SJ9 with rears, this Samsung Atmos bar blows it out of the water. The height effects sound amazing with the four upfiring drivers and the wireless rears making setting up easy as can be. Amazing system Atmos and DTS-X quality and happy with the product. Throw in Blade Runner 2049 in 4K Dolby Atmos and you will be amazed!

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Great System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first set would not link up for surround sound. Exchanged it with another set and it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome sound

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little tricky with the set up and direct Tv glitch but it really sou ds great while in arc mode

    I would recommend this to a friend
  • Pros mentioned:
    Dolby atmos

    Rated 5 out of 5 stars

    Samsung - Harmon Kardon 7.1.4

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent soundbar with Dolby Atmos. Thunderous sound, crystal-clear clarity.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Super Realistic Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plugged in and looked at instructions and was ready in 5 minutes. The sound is captivating.

    I would recommend this to a friend
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