Customer Ratings & Reviews
- Model:
- HW-B550/ZA
- SKU:
- 6505159
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers value the HW-B550 2.1ch Soundbar's exceptional sound quality, ease of use, and strong bass response, frequently praising its performance for movies and ease of setup. Many also appreciate its compact size and Bluetooth connectivity. A small number of users reported some issues with the remote control's functionality.
This summary was generated by AI based on customer reviews.
Happy Customer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service was super. Definitely, well and above to assist me with finding the right product.
I would recommend this to a friend- Pros mentioned:Sound quality
Ok for small room
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as loud but it has a nice sound it’s not the sound bar I believe it’s my new Samsung tv but over all it does the job
No, I would not recommend this to a friendBrand response from Samsung
Posted .WilliamC,
Thank you for your review of Samsung's B550 Soundbar. You can optimize your audio performance to your liking by pressing the SOUND MODE button on your soundbar remote, and then selecting the desired sound effect by choosing SURROUND SOUND, BASS BOOST, GAME, ADAPTIVE, DTS VIRTUAL:X, STANDARD.
By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.
Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
I hope these tips help you enjoy your new product.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Samsung has done it again!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy setup and connects effortlessly through its Bluetooth connectivity. Great value for the money!
I would recommend this to a friendGood Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sound Bar is good and im enjoying it. It serves my purpose
I would recommend this to a friendLovely product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The system works perfectly. Samsung sound bar is a great buy.
I would recommend this to a friend- Pros mentioned:Bass, Sound quality
Great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything sounds great and subwoofer puts out a decent kick
I would recommend this to a friend Best Buy Geek Squad purchase and install.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a very good purchase. We are totally satisfied.
I would recommend this to a friend- Pros mentioned:Bluetooth, Sound quality
Great Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for tv and music. Steams from phone great also
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Great Buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this Soundbar. Great sounds, easy setup, great value
I would recommend this to a friend Very nice, Good sound, Great buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my husband and he loves his new samsung soundbar...Husband approved! Very happy!! This was Great buy!!!
I would recommend this to a friend- Pros mentioned:Sound quality
Clear sound!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clear sound with HDMI cable and good paring for my TV.
I would recommend this to a friend Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got a great deal on this, and am very impressed with the sound quality!
I would recommend this to a friend- Pros mentioned:Bass, Sound quality
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of the sound and the woofer sound great.
I would recommend this to a friend Very Good Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The soundbar performs well but if i wanted better sound I'd have to pay a lot more. I'm satisfied with the way the soundbar and TV effectively integrate functionality.
I would recommend this to a friendSoundbar
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this product for over a year now and it’s been working very well
I would recommend this to a friendHome
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My family loves this when we watch movies It’s a great purchase
I would recommend this to a friendWorth the buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have two of these. Price to quality ratio is excellent.
I would recommend this to a friendWhat I expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy the soundbar I purchased. It works beyond my expectations with my Samsung television.
I would recommend this to a friendGood sound, but difficult to sync with TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a newer Samsung TV that I use to stream various shows. The soundbar was not synced well to the TV, with a noticeable delay of sound. The instructions to sync it were confusing so I called Samsung customer service. After two calls, I've got it close. Evidently, holding down BOTH plus and minus buttons on the soundbar itself while in the audio sync mode is the way to get the audio synced. Or at least get it close. I hope to somehow truly nail it. Someday.
I would recommend this to a friendBrand response from Samsung
Posted .Hello,
Thank you for sharing your experiences with the HW-B550 Soundbar. I am sorry to see that your time with the Soundbar has not been perfect.
To help address your audio sync issue 2020, 2021, 2022, and 2023 Samsung TVs have a feature called Audio Pass-Through. You can utilize this feature on your Samsung TV to correct your audio-sync issue.
On your TV go to: Settings > Audio > Expert Settings > Digital Audio Output Format > Pass-Through.
If you hold the + & - volume buttons down on the Soundbar itself for roughly 5 seconds, this will do a hard reset. By doing this it will reset the Soundbar back to factory default settings.
If we can help with anything else, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Solutions
Alicia
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is good and also it sound and also i loves it also
I would recommend this to a friend