Customer Ratings & Reviews
- Model:
- HW-Q60B/ZA
- SKU:
- 6505164
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers value the HW-Q60B soundbar's excellent sound quality, encompassing both the overall audio and strong bass response. They also appreciate its ease of use, simple setup, and compact design, which fits well in most spaces. Positive feedback also highlights the soundbar's Bluetooth connectivity and affordability. However, some users have expressed concerns regarding the remote control's functionality and the limited display.
This summary was generated by AI based on customer reviews.
Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best bang for your buck and work super with Samsung tv
I would recommend this to a friendGood
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s nice product and I like it keep it up thank you
I would recommend this to a friendBest sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good soundbar for this price …………………………………………………..
I would recommend this to a friendLet me write a review I want to write.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You want a review & you want a minimum of 50 characters typed. Hmmm. Ok.
I would recommend this to a friendReally good sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works really good. Clear audio on my Xbox series s
I would recommend this to a friend- Pros mentioned:Bass
Good quality speakers for great price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoyed the experience of sprakers along with the subwoofer. It just lacked the symphony option like other Q series speakers.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Venu,
Thank you for sharing your thoughts regarding the HW-Q60B Soundbar. I am sorry if there has been any confusion regarding the Q-Symphony feature.
The HW-Q60B Soundbar does indeed have the ability to use Q-Symphony. When the Soundbar is connected, the menu, “TV+Soundbar” appears under the Sound Output menu of the TV. Select the corresponding menu.
This feature is available either using HDMI or Digital Optical cables only. Plus you will need to make sure that your TV also supports this feature.
Q-Symphony is supported on these 2022 TVs:
QN900B, QN850B, and QN800B 8K Neo QLED TV
QN95B, QN95BD, QN90B, QN90BD, QN85B, and QN85BD 4K Neo QLED TV and Q80B, Q80BD, Q60B, and Q60BD 4K QLED TV
S95B QD-OLED TV
LS03B and LS03BD Frame TV
Q-Symphony is supported on these 2021 TVs:
QN900A, QN850A, & QN800A 8K Neo QLED TV
QN90A, QN9DA, QN85A, QN85DA, Q80A, Q8DA, Q70A, Q7DA, Q60A, Q6DA, & Q50A 4K QLED TV
AU8000 & AU800D Crystal UHD TV
LS03A Frame TV & MS1A Micro LED TV
Q-Symphony is supported on these 2020 TVs:
Q950TS & Q900TS 8K QLED TV
Q850T & Q800T 8K QLED TV
Q90T 4K QLED TV
Q80T 4K QLED TV
Q8DT 4K QLED TV
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources such as downloading a full manual, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage.
~Samsung Solutions
- Pros mentioned:Sound quality
Good sound for the price.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best sound bar if you are on a budget and want quality and true cinematic experience
I would recommend this to a friend Soundbar
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well but the bass from the subwoofer isn’t loud enough. I hope it last and doesn’t just stop working like the vizo sound bar I had
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Destiny,
Thank you for purchasing the HW-Q60B Soundbar. I am sorry to see that your initial out-of-box experience has not been ideal.
You can manually optimize your audio experience by pressing the SOUND MODE button to select the desired pre-equalized sound setting. The choices are SURROUND SOUND – GAME – ADAPTIVE SOUND – DTS VIRTUAL:X – STANDARD.
To control the volume of the treble or bass press the TONE CONTROL button, and then adjust the volume between -6 to +6 by using the Up/Down buttons on your soundbar remote.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.)
Press the CH LEVEL button so you can adjust the volume of each speaker. CENTER LEVEL can be adjusted using the UP/DOWN buttons from -6 to +6.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources such as downloading a full manual, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage.
~Samsung Solutions
Worked and sounded good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked and sounded good for a while, but had connection issues. Decided to go a different direction.
I would recommend this to a friend- Pros mentioned:Sound quality
Great addition to my 65" samsung TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound bar with sub for the money. Love how it is a seamless integration into my my new 65 inch Samsung TV. Pmus the sound is 1000% better then the one the tv has...
I would recommend this to a friend Soundbar
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its not bac fir the price. I would this on sale to buy.
I would recommend this to a friendExcellent Geek Squad service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.James was excellent setting up sound bar. A great asset to Best Buy.
I would recommend this to a friend- Pros mentioned:Sound quality
Software issues
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds pretty good. But started making my Sony X90k do a soft reset everytime the tv would turn off. Contacted sony who walked me through figuring out the problem. And once the soundbar was connected problem started again. Researched the soundbar and it appears to be an issue with this model.
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Soundbar and subwoofer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar and speaker were easy to connect with my Samsung TV I was very happy with the improvement of the sound
I would recommend this to a friend - Pros mentioned:Sound quality
I thought i was in the club..in my room
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is Awesome in my bed room.I would say a bedroom is perfect space.
I would recommend this to a friend - Pros mentioned:Sound quality
Samsung addition
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Subwoofer is underwhelming. Overall the clarity of the sound bar is great. Especially when it was on sale.
I would recommend this to a friend - Pros mentioned:Sound quality
Excellent quality, affordable price!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar is impressive. Dialogue is clear, ambient sounds are realistically audible, and the overall effect is great. If you're looking for high quality at an affordable price, look no further.
I would recommend this to a friend - Pros mentioned:Sound quality
Great sounds from Samsung soundbar
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve never had a sound bar before but am pleasantly surprised at how great the sound is. I really like the Samsung soundbar & I got it as a good price. I always purchase my tech products at Best Buy.
I would recommend this to a friend - Pros mentioned:Sound quality
Stopped working
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it on sale, was decent for the price, but like many others have seemed to expierence with this model and other similar models it just quit working. Tried everything, including reseting the soundbar, nothing would fix it. Samsung support was very unhelpful and was not at all pleasant to deal with. Sounds like samsung might need a recall on 2022 soundbars, seems the issue is widespread.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Cod,
We’re sorry for the issues you had when your HW-Q60B Soundbar stopped working so soon. We appreciate your feedback regarding your initial contact with customer service, and that your issue was not resolved. Please contact us for service; a Support agent will gladly assist you.
1) 1-800-SAMSUNG, 8 AM - 12 AM EST, 7 days a week.
2) LiveChat with an agent by clicking the ‘Support’ link on the Samsung website homepage.
We look forward to hearing from you.
~ Samsung Solutions
- Pros mentioned:Sound quality
Great pair for Samsung TV, adds good audio depth
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as a gift for my father's birthday, and he loves the sound that it provides when paired with a compatible Samsung TV. It offers a lot of audio depth to everything you watch.
I would recommend this to a friend