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Customer Ratings & Reviews

Your price for this item is $489.99
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The comparable value price is $1,899.99

Customer reviews

Rating 4.5 out of 5 stars with 384 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the HW-Q990B soundbar's exceptional sound quality, encompassing the Dolby Atmos experience and impactful bass. Many appreciate its ease of setup and use, along with the impressive volume output. However, some users have reported connectivity issues and problems with the rear speakers cutting out intermittently.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 384 reviews
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Rear speakers

    Rated 3 out of 5 stars

    Can be great if working right

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was ok. The rear dropouts made it returnable. If working right, it sounds amazing

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello

      Thank you for sharing your review of the Samsung HW-Q990B Soundbar. We appreciate your feedback regarding the issues you are experiencing and comments about returning your purchase.

      Samsung stands behind the quality and performance of our Soundbars with a limited 1-year manufacturer’s warranty when purchased brand-new from an authorized dealer.

      Should you want to troubleshoot your issue first, please contact Samsung Customer Support. Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.

      LiveChat with an agent by clicking the ‘Support’ link on the Samsung website.

      ~Samsung Solutions Samsung

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    works good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works perfect and good for the medium size room. Sound bar is very effective.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Incredible Atmos Soundbar

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible Atmos sound and makes every viewing experience 100x better

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    So far so good.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surround sound so far is amazing, upgrade from hw-750, i had a little issues getting the rears paired. it took maybe half an hour or so to get it paired. Was a little worried at first due to complaints of dropped connections. I am writing this review on day 3. will update this review in the future. If you buy this definitely use the app it has way more customization options than what can be done with the remote, such as sound tuning and changing the satellites from rear to front channels, which is weird that out of the box mine was set to front channels. Only minor issue im having is getting this thing to work in homekit, the speaker shows up there but it is grayed out as in unusable in homekit, it airplays but that is something different.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound I have ever had with a surround sound system. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sourround sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this sourround sound! Makes for a theater experience for anything on the tv

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Soundbar

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely worth more than the money you spend. The sound quality is through the roof

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Really Great Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar exceeded my expectations. It was easy to set up and sounds amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Surround sound for real

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difference is noticeable instantly, whenever go back to TV speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Sound bar

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound bar for our Samsung TV. Love it for Music, YouTube, Movies and TV shows

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Well Balanced

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very well balanced soundbar complete with powerful speakers and remote.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound! Geek squad installed and were Fantastic! Gives you true theatre sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound system works excellent with Samsung tv

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound. Discteet setup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best you can buy at this price range. Movies feel totally amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Movie theater

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds like we are in a movie theater! Highly recommend if that is what you are wanting!

    I would recommend this to a friend
  • Pros mentioned:
    Dolby atmos

    Rated 5 out of 5 stars

    Great Atmos

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great soundbar! Atmos content is really immersive with this system!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This very good sound device I highly recommend the surround sound very good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Soundbar

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The samsung soudbar its amazing for movies and gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best at home surround sound that I have ever used!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Room fillingg sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loves the way it sounds in my room. Amazing value for a dolby atmos in a subgle package.

    I would recommend this to a friend