Customer Ratings & Reviews
- Model:
- HW-Q990B/ZA
- |
- SKU:
- 6505166
Customer reviews
Rating 4.5 out of 5 stars with 384 reviews
(384 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are enthusiastic about the HW-Q990B soundbar's exceptional sound quality, encompassing the Dolby Atmos experience and impactful bass. Many appreciate its ease of setup and use, along with the impressive volume output. However, some users have reported connectivity issues and problems with the rear speakers cutting out intermittently.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Music
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it I will recommend it to people it’s a autumn system and easy to use
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Amazing Samsung sound bar.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Excellent surround sound. truly feel like I’m in a theater. the side speakers distribute the little sounds that you normally would t hear through a cheaper sound bar or just through tv. Worth the movie.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Amazing Sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredibly amazing experience. I bought a Q series TV just prior to this and the sound was underwhelming. I decided to buy this matching system and was very pleased. It was not as easy to match up as I had expected....but once I got it figured out, it was great.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Top-Notch Sound Bar, sub & surround speakers!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This combination of speakers sounds amazing!!! It's pretty much a plug-n-play setup. The remote control takes a little time to get use to... mainly volume, but it works. You won't regret your purchase.... I've considered purchasing a second one.
I would recommend this to a friendBrand response from Samsung
Posted .Hello 100DegreeSummer,
Thank you for purchasing the new HW-Q990B Soundbar and I am glad to hear that it has exceeded your expectations.
Enjoy a surround sound experience with Dolby Atmos and skip the need for HDMI cables. Immerse yourself in sound and hear it from above for a rich and unparalleled experience.
When you use SpaceFit Sound+, your soundbar will automatically calibrate sound and enrich bass to adapt to your space even if you aren’t using a Samsung TV.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources such as downloading a full manual, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage.
~Samsung Solutions
Rated 3 out of 5 stars
Great when it works
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it works it is great but I’ve been increasingly frustrated with poor connection to the subwoofer, which is not far and in direct line of sight. If it’s a product QA issue I will update but that’s still not great.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great product, sound stage, and good volume as wel
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This setup is very good. I love the wireless rear speakers that hook up easy and mine have stayed connected with no issues. The sound stage is very well rendered when you complete the full setup using the app. Sometime playing a game or watching a show things happen behind you. I have 2 cats that watch TV with me and there have been occasions where all 3 three of us turned around b/c it sounded like something was behind us. I have not had an opportunity to use the Atmos as we use entirely streaming services. I have an older but top of the line Bose system and i think this does a better job of having a complete sound stage and better center channel voices. This is paired with a brand new Samsung Neo QLed TV which means they communicate really well which might be a factor also.
I would recommend this to a friendRated 5 out of 5 stars
Soundbar q90b
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Work perfect for everything do you need on your home
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Top of Line Soundbar
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is absolutely the best soundbar I ever bought! The sound is crystal clear and Samsung hit it out of the park with this one! Best materials ..moved the display to the front …subwoofer great! Super happy with this excellent sounding soundbar!
I would recommend this to a friendBrand response from Samsung
Posted .Hi Mavv,
We’re glad to hear that the sound quality of Samsung’s HW-Q990B Soundbar has exceeded your expectations!
With the industry's first truly Wireless Dolby Atmos Soundbar, take advantage of using your Wi-Fi connect from the HW-Q990B to select 2022 Samsung TVs and get rid of the messy wires.
When you using SpaceFit Sound+, your soundbar will automatically calibrate sound and enrich bass to adapt to your space even if you aren’t using a Samsung TV.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage.
~Samsung Solutions
Rated 5 out of 5 stars
Great sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound and easy set up. Would highly recommend.
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Samsung HW-Q990B
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I put them in my bedroom temporarily to test and play music from my phone and the sound was incredible and transcend you into another world. They should have been placed there permanently if I can afford.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Excellent System
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This system sounds awesome voices sound so crisp and clear. I Love watching movies now more then ever. I think this is actually worth the price you get what you pay for. I would recommend 100%
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 2 out of 5 stars
Great when it works
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar sounded great when it was functioning. However, the subwoofer and rear left speaker lost connection frequently. This is a well known issue that is reported in numerous reviews online.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello MarcP,
Thank you for purchasing the Samsung HW-Q990B Soundbar and sharing your review. This is not the product experience we want for you.
So that we can better assist you, please reach out to Samsung Support via:
1) 1-800-SAMSUNG, 8 AM - 12 AM EST, 7 days a week. Ask for "Soundbars."
2) LiveChat with an agent by clicking the ‘Support’ link on the Samsung website homepage.
Samsung is committed to providing the best possible product experience, quality, and value, and we back this soundbar with a 1-year limited manufacturer's warranty.
We hope to hear from you and work together to find a solution.
~Samsung Solutions
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
So far so good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got the bar setup with the bass, but without the rear speakers. It sounds great right out the box. Im hoping that the soundstage gets further filled out once i get the rears set up.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Can't go wrong
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first soundbar. I've always had a receiver with multiple speakers 5.1 and 7.1 this soundbar blows them away.
I would recommend this to a friend Rated 5 out of 5 stars
Fantastic soundbar
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price is very cheap for what this thing has to offer,you'll have to pay more than 2 grand for the other competitor's to get get this quality,well done samsung.
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great Sound System
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great surround sound system that does great with movies, tv shows and especially music. Works great with my LG C2.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Amazing sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I brought this surround system to go with my Samsung tv...the sound bar is amazing...i like it how you can control each speaker...you will not be disappointed
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Amazing sound bar.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did so much research before purchasing this. I honestly love it. The dolby atmos works seamelessly. And the surround sound definitely fills a big room.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Look no further!!!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After extensive research I settled on the Samsung-HWQ990B. What an incredible system and so very easy to set up. The app helps as well fine tuning for your area.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great Sound System
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound system, worth every penny! I have it installed by the geek squad and was very happy with the TV and sound system installation!
I would recommend this to a friend







