Customer Ratings & Reviews
- Model:
- HW-Q990B/ZA
- SKU:
- 6505166
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are enthusiastic about the HW-Q990B soundbar's exceptional sound quality, encompassing the Dolby Atmos experience and impactful bass. Many appreciate its ease of setup and use, along with the impressive volume output. However, some users have reported connectivity issues and problems with the rear speakers cutting out intermittently.
This summary was generated by AI based on customer reviews.
Best Samsung Soundbar system
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar system is the best one I've purchased so far. The only issue that I've come across is the subwoofer kept going in and out. I just moved it to the side of the entertainment center and it hasn't cut out since. I'd say it is well worth the 2,100 i paid for it. The rear speakers and soundbar are much bigger than the 850b i owned.
I would recommend this to a friend- Pros mentioned:Sound quality
Great sound bar
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A bit on the pricey side but great sound bar overall.
I would recommend this to a friend - Pros mentioned:Sound quality
Satisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound. Gotta get the settings right for it to come close to q90b. Overall satisfied
I would recommend this to a friend - Pros mentioned:Sound quality
Sound bar of the year
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding sound,easy to set-up right out of box,anoyher great samsung product!!!!!.
I would recommend this to a friend - Pros mentioned:Sound quality
Great Home Theater
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These speakers pack a punch. I paired it with my new Samsung 8k tv. The sound is amazing.
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound bar. Non nonsense, it works. Good for TV as well as music. Recommend!
I would recommend this to a friend - Pros mentioned:Sound quality
Very Nice sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sound bar for the price. I Purchased two of them and love them
I would recommend this to a friend - Cons mentioned:Rear speakers
Returned due to rear audio drops
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Why would anyone keep these ? When the audio drops, and if you are one of the very few that have no issues or just don’t realize your rear speakers dropped out Returned for the Bose 900 with 700 sub and rears Well with it and they work!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Dontech,
Thank you for your review of the Samsung HW-Q990B Soundbar and for sharing the experience that has caused you to return your unit. Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung Soundbars another try and have questions or need assistance with settings, setup, or features, please know we are always here to help.
Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
~ Samsung Solutions
- Pros mentioned:Dolby atmos
Hw-q990b
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best sound bar upgrade experience I ever had especially Dolby Atmos
I would recommend this to a friend Samsung
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took it back, could not get enough base. Tried 3 different models.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Sound Bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound bar system, had no problems, the surround sound is amazing!
I would recommend this to a friend - Pros mentioned:Sound quality
The ONE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has the right sound, the look, size! The app could should be better!
I would recommend this to a friend - Pros mentioned:Ease of use
Great system
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and easy to set up! Much better than the old one I owned!
I would recommend this to a friend - Pros mentioned:Sound quality
Amazing sound as always
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything sounds amazing and clear once you dial it in how you like it.
I would recommend this to a friend - Pros mentioned:Sound quality
Looks good sounds good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome sounds bar now just need to pop the speakers up for the back.
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Connectivity
Do you fee lucky?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.1 star because it does not work as advertised. Right out of the box, updated firmware. Rears were 10' away. Initially both rears did not link. There were no abstructions or any rf interference except for my wifi router/fiber modem 6' or more away from everything. After much playing around manual linking I got the left rear to stay linked. The right would after many attempts. Sounded nice, even though it was missing 3 channels. I read many reviews, lots are happy. I'd steer clear
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello DanielK,
Thank you for purchasing the Samsung HW-Q990B Soundbar and sharing your review. This is definitely not the product experience we want for you.
I am sorry to see that you have experienced these issues connecting your rear speakers.
So that we can better assist you, please reach out to Samsung Support via:
1) 1-800-SAMSUNG, 8 AM - 12 AM EST, 7 days a week. Ask for "Soundbars."
2) LiveChat with an agent by clicking the ‘Support’ link on the Samsung website homepage.
Samsung is committed to providing the best possible product experience, quality, and value, and we back this soundbar with a 1-year limited manufacturer's warranty.
We hope to hear from you and to make this right.
~Samsung Solutions
- Pros mentioned:Sound quality
Sound System for Television
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Sound System! I would definitely recommend and purchase again.
I would recommend this to a friend - Pros mentioned:Ease of use
Great sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use and set up. Don’f forget to use the Smart Things App.
I would recommend this to a friend - Pros mentioned:Ease of use
good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its a good soundbar, i can recommend it for anyone .its very easy to setup.
I would recommend this to a friend - Pros mentioned:Sound quality
Superb sound equipment for Dolby Atmos
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sounds the best sound equipment Dolby Atmos in the market
I would recommend this to a friend