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Customer Ratings & Reviews

Your price for this item is $489.99
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Customer reviews

Rating 4.5 out of 5 stars with 384 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the HW-Q990B soundbar's exceptional sound quality, encompassing the Dolby Atmos experience and impactful bass. Many appreciate its ease of setup and use, along with the impressive volume output. However, some users have reported connectivity issues and problems with the rear speakers cutting out intermittently.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 384 reviews
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Powerful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upon reading other reviews it did say the wireless speakers tend to lag out here and there but that's all based off your connection and Wi-Fi connection but this is some powerful sound

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Setup, Sound quality

    Rated 5 out of 5 stars

    Amazing sound ..A Theater in my Room now..

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical about buying after reading some disconnect issue but went for it . its been one week i am using it and i am amazed how great this sound bar is. i am not audiophile but i love music . This system produces so crisp and clear sound . The base is punchy and not louder and i like it so much. The surrond sound on movies are amazing . Musics are great too.. i only tested in netflix movies and youtube videos and i am amazed how quality the sound it produces. No connectivity issues and all speakers linked automatically as soon as i setup . so easy setup and worth the buy...

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Dolby atmos

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good. Pun intended lol. Audio and vocals are clear, bass is deep, rear speakers work well and Atmos is awesome. I paired it with my Samsung 85” QN95b so it works with Q-symphony. All-in-all happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great but mislabeled

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    400$ gift card and it was open box made my mind to take a try. Overall I am happy but I wish I knew this was a old version that has the dropping speakers issues. I am all so having hdmi switching issues, we’re it’s not switching correctly. Sound is great even with lower teir audio. The app is not bad but it took be a hour just to sync and updating the device through a app is just dumb. The person who returned it pretty much had the connection issue so that’s why the packing was barley touched. The dropping of the speakers is probably once every few days, hopefully they can patch it fully to fix the issue. I am happy, I just wish they listed the connection issue instead of “residue”

    I would recommend this to a friend
  • Pros mentioned:
    Dolby atmos, Sound quality

    Rated 5 out of 5 stars

    Best sound bar out there!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality and speakers for music!! You can get the theater experience sound with the Dolby atmos surround sound that comes with the sound bar

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Great price, plug and play!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound which equals the price. One of the best systems in the business at its price range. Very simple to setup, Plug and play at least for me. I have a LG C2, don’t know if the brand makes a difference .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Great Atmos and DTS:X in one box!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound, works well, and is all the home theater power most people will ever need! Just be aware that this is a large, heavy soundbar so double check the dimensions before purchase

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Just WOW and WOW AGAIN!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar will blow you outta of the water. The sound and bass it puts out is no laughing matter. The best sound bar I ever had. It beat the days of hooking up amps and running wires to speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent overall

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent in every way . Great sound and design . I was able to find it at a good price. I was tired of soundbar constantly disconnecting from the tv but this one works perfectly fine

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is so much better than anything i've ever had. The sound quality is amazing, and it gets loud enough to hear next door. It truly is like being in a movie theater.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sound filling, rich, sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar is wildly easy to setup and connect. I paired it with a new QN65QN90B. Honestly, the TV's sound was pretty flat and bland, so it seemed I waited forever for this sound bar to come out, but once it did -- wow! All the remote (wireless) speakers found the soundbar easily, and I used the space fit feature to fill the room. The only hard part was mounting the soundbar underneath the TV on a MantleMount. It's very heavy, and I can't get it to sit perfectly straight, but I think I'm the only person who notices. It would do great with the supplied wall mount or just sitting under the TV on a flat surface, but I was trying to be fancy.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi RichardB,

      Thank you for purchasing our top-of-the-line Samsung 11.1.4ch HW-Q990B soundbar with an industry-first Wireless Dolby Atmos and DTS:X bringing you 3D true surround sound. Your soundbar system is engineered with 22 speakers immersing you in sound.

      You can manually optimize your HW-Q990B Soundbar by pressing the SOUND CONTROL button (which looks like a gear), you can set the audio function such as Auto EQ, Spacefit sound, AVA, Voice enhance mode, Night mode, Sync, Surround speaker mode, and Virtual. The desired item can be adjusted using the Up/Down buttons.
      • You can use the Auto EQ function if a subwoofer is connected.
      • Voice enhance mode enhances spoken dialog in movies and TV to make it easier to hear.
      • Night mode is optimized for night time viewing with the settings adjusted to bring the volume down but keep the dialog clear.
      • Press and hold the (Sound Control) button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “Standard”.)
      • If the video on the TV and audio from the Soundbar are not synchronized, select Sync in Sound Control, and then set the audio delay between 0~300 milliseconds by using the Up/Down buttons.
      • Sync is only supported for some functions.
      • Available Surround speaker mode settings may vary depending on the specification of the compatible (with the Soundbar) surround speaker.
      • The Virtual Speaker function can be turned ON/OFF by using the Up/Down buttons

      Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
      2) Manuals & Software
      3) Warranty Info
      4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
      5) Contact Us

      ~ Samsung Solutions Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Like it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had it for a while but had to upgrade to a Sonos but this was a good sound system

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Samsung Sound Bar System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Sound Bar System was east y to install and sound amazing!!! Clear highs and midrange with a great tight bass sound. If I had to do again, I would buy the same.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Very Good Dolby Atmos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a home theater that is easy to install and with the best sound for movies with Dolby Atmos, you cannot go wrong with this one.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung soundbard

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Samsung sound bar. Honestly with two little ones not getting the use out of this like I wanted to. Sound is usually around level 10 and not much more. That being said I still love the sound coming out of this. One of the best

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Pricey but great audio

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know much about stereo systems so I was looking for something that was easy to setup while giving high quality surround sound. This does a great job if you have the cash!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sorround system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds quality really good, easy to navigate the menu

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Excelent Sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Great sound for sports watching and for listening to Sirius/XM.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Highly recommended!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound bar. Clear, natural with huge soundstage. Deep linear bass compared to the Sony A9 system with SW5 sub which is more punchy. Cheaper than the Sony system including the SW5. Slightly more natural sounding than the Sony, but surprisingly the Sony has slightly more clear dialog with no center channel. Tough decision between the two!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Definitely a premium soundbar.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my old sound bar go out right before Super Bowl Sunday (yeah ... heated). I was doing some research and it came down to the Sony HT A7000 and Samsung 990b. They both sound REALLY good (my dad has the Sony), but the 990b is the better buy. Everything comes with the bar. I does take a little tweaking for your taste and room size and shape (I had to increase the rear volume for my setup), but wow. I'm not an audiophile, but I here stuff in movies now I never noticed. The only con I have is the remote use is a bit confusing at first. But you can use the Smart Things app to make things easier.

    I would recommend this to a friend
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