Customers are enthusiastic about the HW-Q990B soundbar's exceptional sound quality, encompassing the Dolby Atmos experience and impactful bass. Many appreciate its ease of setup and use, along with the impressive volume output. However, some users have reported connectivity issues and problems with the rear speakers cutting out intermittently.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 384 reviews
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Best small surround
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Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this sound bar. Playing music is good but when watching movies this thing is great. It pairs great with my Samsung TV.
I would recommend this to a friend
Pros mentioned:
Dolby atmos, Sound quality
Rated 5 out of 5 stars
Game changer
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Dolby atmos is astounding, and when paired with a Samsung oled tv to enable Q symphony- you feel like you are in a movie theater. This is the best of the best.
I would recommend this to a friend
Pros mentioned:
Ease of use, Sound quality
Rated 5 out of 5 stars
Great purchase.
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This system sounds amazing and was incredibly easy to setup.
I would recommend this to a friend
Pros mentioned:
Setup, Sound quality
Rated 5 out of 5 stars
Amazing home theatre experience, OK for music.
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this after returning the Sony HT-A7000 with the SA-SW5 Sub and SA-RS3S Rears. For $1000 less this Samsung system is next level compared to the Sony. The surround sounds so much better it's a joke. Music sounds much much better as well, but it's definitely NOT a good stereo option. The adaptive sounds actually sounds very good when used with Apple Music atmos content. I prefer listening to music on my stereo system tho.
Setting this up was also a walk in the park compared to the Sony. I connected each via eARC on my TCL R646. The Sony was buggy, would disconnect randomly, would play from the soundbar and TV at the same time randomly and would fall out of sync constantly. The Samsung connected immediately and is synced perfectly. I blame of the malfunction of the Sony on the terrible Google TV software on the TCL TV...avoid if possible.
I would recommend this to a friend
Brand response from Samsung
Posted .
Hi herbnhero,
Thank you for purchasing our top-of-the-line Samsung 11.1.4ch HW-Q990B Soundbar with an industry first Wireless Dolby Atmos and DTS:X bringing you 3D true surround sound. Your soundbar system is engineered with 22 speakers immersing you in sound.
You can try manually optimizing your audio experience by pressing the SOUND CONTROL button (which looks like a gear), you can set the audio function such as Auto EQ, Spacefit sound, AVA, Voice Enhance mode, Night mode, Sync, Surround speaker mode, Virtual. The desired item can be adjusted using the Up/Down buttons.
• You can use the Auto EQ function if a subwoofer is connected.
• Voice Wnhance mode enhances spoken dialog in movies and TV to make it easier to hear.
• Night mode is optimized for nighttime viewing with the settings adjusted to bring the volume down but keep the dialog clear.
• Press and hold the (Sound Control) button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “Standard”.)
• If the video on the TV and audio from the Soundbar are not synchronized, select Sync in Sound Control, and then set the audio delay between 0~300 milliseconds by using the Up/Down buttons. • Sync is only supported for some functions.
• Available Surround speaker mode settings may vary depending on the specification of the compatible (with the Soundbar) surround speaker.
• The Virtual Speaker function can be turned ON/OFF by using the Up/Down buttons.
By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. The desired item can be adjusted using the Up/Down buttons. This function is enabled in Sound mode excluding in Standard mode.
• To control the volume of the treble or bass sound, select TREBLE or BASS in Sound Settings, and then adjust the volume between -6~+6 by using the Up/Down buttons.
• Once the bass level is changed, the woofer level will be also adjusted accordingly.
By pressing the CH LEVEL button, you can adjust the volume of each speaker such as Center level, Side level, Wide level, Front Top level, Rear level, Rear top level, and Rear side level.
• To control the volume of each speaker, select Center level, Side level, Wide level, or Front Top level in Sound Settings, and then adjust the volume between -6~+6 by using the Up/Down buttons.
• If Surround Speakers are connected, select Rear level, Rear top level, or Rear side level, and then use the Up/Down buttons to adjust the volume within a -6 to +6 range.
If you need further assistance, please know we are here to help. You can reach Samsung Customer Support at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals & Software 3) Warranty Info 4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 5) Contact Us
~ Samsung Solutions
Pros mentioned:
Dolby atmos, Sound quality
Rated 5 out of 5 stars
Best Atmos soundbar!
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This system rocks... I love how you can control every speaker. The atmos is truly amazing.
I would recommend this to a friend
Pros mentioned:
Ease of use, Sound quality
Rated 4 out of 5 stars
Good for your home theater system
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this item two years ago,easy to install and sound was great
I would recommend this to a friend
Pros mentioned:
Ease of use, Sound quality
Rated 5 out of 5 stars
Great sound-bar, great sound
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
An absolute great purchase. The sound is amazing and it’s very easy to hookup. I would definitely recommend this to all of my friends!
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 4 out of 5 stars
Nice soundbar..lacking full control with remote !!
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This soundbar is nice and much needed to help out the QN995B tv which has cheap speakers in it, the sound quality of the tv speakers are lacking in luster, and the volume has to be turned to at least 50 to get decent sound from them, that's where this sound bar comes into play, without this soundbar, the tv sound would just be so so. Without hardly any base at all...one other thing I might add is that you need to have a newer phone to really fine tune the speakers, I think you should be able to do all that with the remote control !!
I would recommend this to a friend
Pros mentioned:
Bass
Rated 5 out of 5 stars
Impressive improvement great sound bar.
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had the q900a with matching surrounds setup in my living room, which i thought sounded great as it was. I picked up this q990b soundbar kit and was really impressed with how it sounded compared to my old setup. The subwoofer is definitely a better design producing more bass. The rear surround speakers are also a step up from the previous gen as well. Works great paired with my samsung qn800t 8k tv. Overall it is just a better experience. I would definitely recommend the q990b you will not be disappointed
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Amazing!
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
LOVE IT! I purchased this to pair with our new QN85B. My wife and i watched a movie last night and it seems like our home system is better than even going to the theater however I will be returning if Best Buy does not give me my price match that 2 reps so far have told me would be no problem but when its gone for "final approval" it's been denied for a reason that doesn't make sense. Even the rep I talked to after it got denied agreed the reason did not make any sense. Awaiting the results on my second case with them.
I would recommend this to a friend
Pros mentioned:
Dolby atmos, Sound quality
Rated 5 out of 5 stars
Samsung Atmos soundbar
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This soundbar sounds fantastic. Movies and shows in Atmos are unreal. Best purchase I have made for the media room.
I would recommend this to a friend
Pros mentioned:
Dolby atmos, Sound quality
Rated 5 out of 5 stars
Tremendous Sound!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had a Bose sound bar system and had mentioned to Caleb, the Best Buy sales person I was looking into upgrading to the Bose 900 for the Dolby Atmos it offered. Caleb told me of this Samsung soundbar system coming out and to give it a try noting the upgrades from the previous version. All I can say after three weeks is wow!! The sound comes at you from all directions and is crisp and clear and is truly an immersive experience. I am truly impressed with this system having been a lifelong Bose user. Thank you Caleb for recommending this to me!
I would recommend this to a friend
Pros mentioned:
Dolby atmos, Sound quality
Rated 5 out of 5 stars
It's really good
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is by far the best Dolby Atmos system you can buy if you live in an apartment and can't install overhead speakers. No issues
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Strongly recommend.
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My husband and me have owned this sound bar system for over 6 months and connected it to my Samsung 75. “ tv. The connection is wireless and it went smooth,we have not had any issues with it at all; the sound is excellent and we obviously love the sorround; although I wish it would be louder in the back speakers. It makes a whole difference, from a regular TV’s sound to feeling we are in a movie theater and wireless!!!! Super happy with it.
I would recommend this to a friend
Pros mentioned:
Ease of use, Sound quality
Rated 5 out of 5 stars
Great small scale sound system
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very easy to setup and use sounds wonderful. Great for movies and music.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Not my grandpa's sound system!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have a premium 5.1 component sound system that this replaces. The Q990B soundbar makes my old system sound like the grandpa that I am. I was skeptical that this "11.1.4 ch" Dolby Atmos could be any better than my old $30K (1990 $'s) system, but wanted to clean up the big speakers arrangement in our living room. It was waaay above my expectations. Really 3D sound! Awesome!
PS: for basic stereo classical music, I still prefer my old sound system.
I would recommend this to a friend
Pros mentioned:
Bass, Sound quality
Rated 5 out of 5 stars
Great sound quality
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
For all the people having issues with connection of the speakers and sub. I had the same issue I have tried changing the channels on the WiFi but it didn’t help as it worked for some people but it didn’t work for me. I was about to return it for the same reason. I was able to fix the issue and all you have to do is to move the WiFi router away from the soundbar. Just as I did that it started working flawlessly. Just move the router at least couple feet away and you will love the soundbar it sounds great. Im coming from bose soundbar 300 I had the whole set with the sub and rear speakers. I can tell you that this soundbar blows the bose out of the water. Great sounds and bass I love how immersive it gets when watching movies. Great soundbar try what I did and you will love the system.
I would recommend this to a friend
Brand response from Samsung
Posted .
Hell Alex,
Thank you for purchasing the new HW-Q990B Soundbar and taking time out of your day to leave a detailed review for us. I'm glad that the soundbar has exceeded your expectations.
If you are wanting to fine tune your new soundbar there are two ways to accomplish this. One would would be using our Auto EQ technology exclusive to the Q990B Soundbar this year. Samsung’s Auto EQ Technology uses a microphone mounted in the subwoofer to detect and correct low-frequency response peaks caused by the room dimensions and the subwoofer location.
The second way would be to use SpaceFit Sound+. Your soundbar will automatically calibrate sound and enrich bass to adapt to your space even if you aren’t using a Samsung TV.
Hopefully theses tips will further your enjoyment of the HW-Q990B.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources such as downloading a full manual, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage.
~Samsung Solutions
Pros mentioned:
Dolby atmos, Sound quality
Rated 5 out of 5 stars
Amazing sound!
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing unit. The sound is crisp and the dolby atmos is just OMG
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
My Samsung 990 experience
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My review for the Samsung 990 sound bar is that this system sounds great! I am a movies and sports watcher and I can hear all of the effects the sound bar brings. The setting up was very easy the Best Buy team took extra care in making sure my purchase was in great condition so all I can say is once you turn on your Samsung 990 system just enjoy your recliner enjoy your popcorn and enjoy your surround sound experience you won’t regret it
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Amazing Speaker
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This speaker can fill a whole house during a party or submerse you fully during a movie. Awesome product.