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Customer Ratings & Reviews

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Customer reviews

Rating 3.7 out of 5 stars with 447 reviews

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68%
would recommend
to a friend

Customers are saying

Customers are satisfied with the sound quality and comfort of the Level U Pro Active Noise Cancelling Wireless Headphones. Many also appreciate the lightweight design and decent battery life. However, some users experienced issues with the fit, volume level, and the design of the earbuds themselves. A few also mentioned challenges with Bluetooth connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 447 reviews
  • Rated 3 out of 5 stars

    Great sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. Buttons a little tricky if you have large fingers. I would like to have it fold so I can put it in my bag easier. Overall good sturdy material.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Goood!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them just not much outside noise cancelation when I have them on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall quality, but not as much noise cancelling as I was hoping.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mixed results!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had mixed results, at times it worked great, other times, I kept getting complaints that it sounded like I was in a barrel, or garbled, so I returned them.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good for music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to use daily for calling customers. People could not hear or understand me when using this headset. It was good for listening to music though.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. Still trying to figure out the complete functionality.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My big complaint really is with the microphone. It isn't sensitive enough. My last set of Level U Pro was much better. I can't use it for phone calls.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product works like a charm will buy again!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    poor quality of reception

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Head set is nice looking design but it provides poor reception. Wireless signal was in and out. Until was not able to connect with my phone

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase the Samsung headphones because of unique features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Served their purpose. Fit great and great for working out

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Head Phone listening only

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the head phone to use for listening and calls. Not very good for calls. Wouldn’t recommend them if your playing on them for calls.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Almost perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apparently not many people can hear me when on a call.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones were ok, but not what I wanted. People that spoke with said that I sounded distant. And the battery life is not that good.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off the microphone sucks you need to basically yell for people to hear you. The battery life is terrible you get 6 hours of continuous play which sounds good but i have 8 to 12 hour work days(my job allows me to play music while I work) and the head phone pieces always dangle getting in the way or fall over my shoulder while performing most movements that aren't walking when I am only using one side like most people with jobs often do

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great. But it needs a longer battery life

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the clarity but the neck can not be adjusted

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    may be good for music only

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not recommended for talking on the phone. not noise cancelling and when talking it sounds like you are in a bubble returned product

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Can hear music nice and clear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my daughter and she loves it.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    not recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People are telling me they can't hear me hardly. Not enough talk time and slides off neck if not careful

    No, I would not recommend this to a friend