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Customer Ratings & Reviews

Your price for this item is $1,169.99

Customer reviews

Rating 4.2 out of 5 stars with 2671 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.4 out of 5 stars

  • Dry Quality

    Rating 4.2 out of 5 stars

  • Cycle Options

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers often highlight the impressively low noise level and excellent cleaning performance of this dishwasher, frequently praising its effective drying feature and the convenience of the third rack. Many appreciate the ease of use and sleek design, while some find the cycle time a bit long and express concerns about the product's long-term reliability. A few customers also mention the higher price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 2,671 reviews
  • Rated 4 out of 5 stars

    A+ looks, B- operation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dishwasher is beautiful, and there is plenty of interior space for dishes. The top rack is a nice addition, too. However, some items that have dried on food do not clean completely, something that my previous dishwashers (Bosch and Kenmore), always did with no pre-rinsing required. Also, some items are not completely dry at the end of the cycle.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Janet! Thank you for taking the time to share your experience. I understand that your unit is not cleaning as it should. Please know that we are here to help and I have provided a link to help rectify the concern. (http://www.samsung.com/us/support/troubleshooting/TSG01000962/). Thank you for choosing Samsung. ^Nic Samsung

  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Gilda

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, very quiet. A little confusing with all the buttons. Still learning

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Don't waste your money, you'll regret it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's funny to see all these people who have reviewed this product within the first 4 months of owning it. Just wait. It will fail. My bottom rack water wall stopped working correctly 6 months ago. I have been fighting with Samsung the last week to either replace this or refund me. I paid $1300 total for this piece of junk and it failed just like every other Samsung appliance I have purchased. Their customer service is by far the absolute worst. They hire super nice people but their processes are completely useless. I had to fight to get them to send a repair tech on their dime. For $1300, this shouldn't break down after 8 months. The tech ran some diagnostics on his phone and told me not to use pods and to turn the heat up on my water heater. Samsung's website recommends pods. That's odd. He left saying nothing was wrong. I ran the dishwasher after buying new detergent and turning up the heat and sure enough, the bottom rack doesn't get clean. I even have video of me running the dishwasher with zone boost on and the bowls are dirty and greasy after 3 hours of washing. I asked for a second opinion. They are sending the exact same company out after three people told me they wouldn't on the phone. Shear and utter uselessness. Do not buy this dishwasher. It works great for a few months and then it will stop working. Get a Bosch. They're awesome and they last longer than 8 months.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The is unit is a beast. So far it cleans anything perfectly what we have put in it. Caked on food is no match for this unit. it automatically opens when it is done to help get the stream out for additional drying which is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    great dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice and quiet which is very important to me. the control buttons on the top are a little confusing but don't detract from the serviceability of the product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It REALLY washes your dishes!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE THIS DISH WASHING MONSTER!!! I challenge it frequently with unrinsed, baked on, burnt on food particles left to dry out overnight. Follow the manufacturer instructions. Whammo! Dirt is gone. Looks brand new. And Samsung will take care of your purchase! Their warranty and customer service match the Geek Squads reputation for excellence

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Lisa! We are happy to hear that this unit is meeting your expectations and we thank you for your continued support and for choosing Samsung. ^Nic Samsung

  • Cons mentioned:
    Price, Reliability

    Rated 1 out of 5 stars

    Faulty new dishwasher, awful Best Buy response.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Regretting buying this dishwasher and regretting that I bought it from Best Buy. We spent 1200 plus on this machine and extended warranty and it stopped working after less than 6 weeks! Waited a week plus for Geek Squad to come out and tech was unable to fix. He told me he could replace all of the electronics and the machine still might not work. He suggested getting Best Buy to bring a new machine. Multiple calls to Best Buy and lots of waiting on hold. Reps are nice and polite but no results so we have a thousand dollar piece of junk.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there JPC3,
      I see you are having issues with your Samsung Dishwasher and it could be covered under your manufacturer warranty. Please contact us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513) Please reference ticket number 1143057105. We thank you for being a part of our growing Samsung family. ^Brad Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Super quiet and outstanding clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher is so quiet you don’t know it’s on. Our old dishwasher was so loud, sounded like a jet engine. 3 shelves are very convenient for all silverware and dishes. Truly No finger prints.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Samsung Dishwasher

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet dishwasher. Has done an excellent job in cleaning the dishes. Ample space for dishes and glasses. Has done a good job drying dishes without the use of a drying additive.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet and Does the Job!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic washing machine! It’s really quiet and we barely notice that it’s running when we’re watching TV. I love the fact that there are three different levels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung smart Dishwasher

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product my wife and I absolutely love our purchase and Best Buy has the best salesmen and women

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    xxx

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the best dishwasher i have ever had no water to dry and no spots on silverware comes out completely dry

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very very quiet - don't even know its on - We usually buy Samsung

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 3 out of 5 stars

    Don’t make them like they used to

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly after 1 year things start going wrong and pieces start breaking off. The TotalTech membership is useless. They charge you a service fee after the first year ($185 + parts)

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      Thank you for leaving a review. Don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289 to assist you better. They are available 24 hours a day. They can answer your question or transfer you to your local store if you want to raise feedback on how Totaltech membership works.

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    job well done

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I return all Items because It did not work for my house. They did an awesome job by returning my items

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Finally one that works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not a Bosch but doesn't cost as much either. Works 100x better than the old LG that never cleaned even brand new. Super quiet and does the best on the heavy duty setting. 12/10 would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this dishwasher. Itis so quite that I can't tell if it's running unless I see the timer lights are lit up. There isn't even a vibration on the floor with this dishwasher.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quietest Dishwasher Ever!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher is the quietest I've ever not heard. The only way I knew it was running was the digital countdown showing on the front! Wow!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great, quiet dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have only had it a few weeks, but so far we are enjoying this new dishwasher. It seems to work very well. I will say that it is extremely quiet! You barely even know it's running!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best upgrade to dishwasher

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe the best dishwasher ever. With previous our dishes would stink after wash and dry cycle. With this model the door opens when drying cycle begins….no smelly dishes.

    I would recommend this to a friend