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Customer Ratings & Reviews

Your price for this item is $1,169.99

Customer reviews

Rating 4.2 out of 5 stars with 2671 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.4 out of 5 stars

  • Dry Quality

    Rating 4.2 out of 5 stars

  • Cycle Options

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers often highlight the impressively low noise level and excellent cleaning performance of this dishwasher, frequently praising its effective drying feature and the convenience of the third rack. Many appreciate the ease of use and sleek design, while some find the cycle time a bit long and express concerns about the product's long-term reliability. A few customers also mention the higher price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 2,671 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Works great and extremely quiet.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely quiet. You don't even know it's working.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quite. Extremely happy with my purchase so far

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    Lasts only two years

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted two years. Just a couple of months over. Motor dead

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there,

      We would love to discuss your dryer more to determine how we can best assist you.

      Please see page 56 of the manual for the limited warranty coverage for the unit's motor.

      Hi One (1) year parts and labor
      Five (5) years Linear Motion Parts*, Printed Circuit Board, Racking and Stainless Door Liner & Tub for leakage (Parts Only) *Linear Motion Parts: Belt operating AC motor (Motor Geared), Belt V-Timing, Rail, Holder Rail (Front Up, Front Low)

      Manual
      https://downloadcenter.samsung.com/content/UM/202308/20230810135953789/DW9900R_DD68-00209A-06_EN_MES.pdf

      Please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (GCIC) to help our team pull up your information when you message us.

      Have a great day.

      ^Charles Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    quite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you can't hear it running. no heat drying is effcent

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Is this thing on?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quietest dishwasher I've ever heard, or didn't hear.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    Dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dishwasher works well, service at the store was great, installation was horrible

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    High quality dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the features of this dishwasher I just wish the kick plate on the bottom was stainless steel like the rest of the dishwasher.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New dishwasher troubleshooting

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The repairmen were awesome handled everything very professionally and gentlemen like 5 stars on the repair dept in roseville absolutely satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Return and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installing service great return policy is surprisingly fantastic compare to other stores

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect perfect perfect dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect Perfect Perfect, this dishwasher works and works great. I I’m very very happy I picked this one. You can start, stop, choose wash cycle all from your phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like everything but water leaks.. has to replace to new one and bestbuy did really good customer care that make me feel much better..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The new linear wash system is Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never used the dishwasher until we purchased this one. The new linear wash system gets even the dirtiest dishes clean. Even using the short wash cycle. The self venting door helps the drying process, leaving your glasses spotless and allows you to unload the dishwasher sooner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Navy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great style, function and good open box deal helped me get the one i wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys who delivered the dishwasher had the best customer service attitude. Excellent problem solvers when faced with fitting issues, which they figured out.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Defective 2 months in

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defective piece. Stopped working 50 days in. Called Best Buy. They sent 3rd party installer for "diagnostic" and they claimed the original installer, another 3rd did a poor job so now its defective. Called Best Buy back, opened a case, got a run around and had to ultimately reach out to Samsung. Always but the best buy warranty, folks.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear valued BestBuy client,

      To better assist you with this, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to check the available updates regarding your claim.

      Should you need more assistance with the dishwasher, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1147442960) to help our team pull up your information when you message us.

      Have a great day.

      -Ernest- Samsung

  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dishwasher is great, other than it seems a little cheap on the inside with the rigidity of the racks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very quiet, feature rich.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, lots of nice features. Only 1 small issue with the Water Wall, but was fixed promptly by the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product selection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a great price! It has very nice features and very modern.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price Great Dishwasher

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy deliver and Installed on 15 April 2022 it’s been 1 year 3 months and is working just fine cleans perfect. Written on 15 July 2023. Terry W

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent dishwasher with great features

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been using this dishwasher for about a month. So far it is living up to its claims. I like that it is connected so you can control it and check the operation from anywhere. I love that it opens the door after running to allow things to dry properly. Very nice product .

    I would recommend this to a friend