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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 117 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers enjoy the M2020W Xpress Wireless Black-and-White Laser Printer's excellent print quality, ease of use, compact size, and affordable price. Many appreciate its convenient WiFi connectivity for printing from smartphones and tablets. While some users experienced minor challenges with the wireless setup, the overall feedback highlights its value and user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 117 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great BW Printer - Quick & Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The M2020 series is quick to setup. It very simplistic in use which makes it easy. It is black and white only but for small projects/office use its the best money you can spend for laser quality and quickness this printer provides. This is my second M2020. I use one at work on my portable desk (fits also anywhere) and one on my office desk for quick prints.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great cloud ready printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At my vacation home, I use a Chromebook as my principle computer. Because of that, I needed a cloud ready printer. An ink jet would dry up between our visits so I looked for an inexpensive laser. The Samsung wins!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Print quality

    Rated 5 out of 5 stars

    Awesome printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is inexpensive. This printer is also pretty fast at 20 pages per minute.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great price, not easy to set up wireless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that it's small, black and white (no need for color) and it's laser and not ink cartridge. Took several hours to set up for wireless after reading instructions online, and once the wireless is set, the cable option is no longer working. Not sure if I did something wrong, but would prefer to have both options. However, given the price, it is a pretty good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Still Works Great!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This easy to use, black and white laser printer works Great! It's almost been a year to the date of purchase and this little gem still works like a charm! I haven't had any issues. The sound of the paper printing isn't bad and the quality has always been great. I still haven't had to change the ink cartridge that it came with (note: I don't print paper everyday). I would definitely purchase this printer, again, especially for the great price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great easy to hook up ink is in the right price range

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Nice and easy to set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just plugged it in and works great, no confusion in set up and prints really fast

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Small compact printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a printer for occasional printing in my home office, and this one gets the job done. Setup was a little bit more challenging than I hoped for, but eventually I got it working over WiFi. What I like the most is that the footprint is super small. The printer sits in my shelf and is barely noticeable.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Wifi

    Rated 5 out of 5 stars

    Fast, reliable printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is small and easy to set up. The wireless feature is great bonus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BOUGHT AS A GIFT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BOUGHT AS A GIFT FOR MY HUSBAND AND SO FAR HE REALLY LIKES IT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and doesn't run out of ink right the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased two of these printers for as Christmas gifts for friends that are working on their PH.D. They can not thank me enough for the gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, not problems at all, I bought this for a friend and the installation was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great value for a small home-based business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was right and the toner isn't too expensive

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Toner problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy nonwireless setup and began off printing well. But then after fewer than 50 copies (done over a period of a week) there was pale patch all the way down the right side. Taking the cartridge out and shaking it helped for about 5 copies and then the process had to be repeated. I do not usually do much printing so this is doable and maybe when I replace the cartridge the situation will resolve. I don’t know if this problem is common or if the particular printer or cartridge is at fault. At this point I would only recommend this printer to someone who prints few copies and very rarely. I needed it because I print rarely enough that my previous inkjet printer dried up.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know this printer is an entry level but it prints so much quicker then the all I one hp I had. It come with a toner and not pain in the rear ink cartridges. I'm happy!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Have to keep reconnecting WiFi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great printer, amazing quality; however, I have to keep going through the steps to connect it to the Wi-Fi to allow other connected devices to print.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Solid value printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid printer, exactly as promised, sometimes difficulty with wi-fi connection that forces reset. Otherwise, great value.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice reasonably priced little laser printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a small printer because I carry this printer in and out of my vehicle at my business accounts. It is lightweight but sturdy. Very good quality and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy install for first time installing a printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation & it has been printing ever since.

    I would recommend this to a friend
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