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Samsung - M2020W Xpress Wireless Black-and-White Laser Printer - White/Black

This Samsung Xpress M2020W laser printer supports Google Cloud Print, AirPrint and Samsung Mobile Print App for a wide range of wireless printing options. The ReCP technology ensures documents are produced in easy-to-read detail.

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    What's Included

    • Driver/software CD
    • M2020W Xpress Wireless Black-and-White Laser Printer
    • Owner's manual
    • Power cord, USB 2.0 cable
    • Set of starter toner

    Ratings & Reviews

    Overall Customer Rating:
    89% of customers would recommend this product to a friend (60 out of 68)

    Energy Ratings


    Fast print speeds up to 15 ISO ppm* in black

    Creates the 1st page out in as little as 8.5 seconds* for rapid document production.

    Be sure you have the right cartridge

    Enter your printer's model number into our Ink and Toner Finder to find compatible cartridges. Get started ›

    Built-in wireless LAN (802.11b/g/n)

    Ensures fast data transfer from a wireless connection.

    400MHz processor and 64MB memory

    Offer improved performance when printing complex documents.

    Up to 1200 x 1200 dpi resolution

    For rich, clear images. ReCP technology enhances thin lines and sharpens the edges of negative text to improve the readability of printed documents.

    NFC technology

    Lets you wirelessly print from enabled mobile devices by simply tapping the printer and mobile device together.

    Google Cloud Print

    Facilitates wireless printing from most mobile devices with an Internet connection, including select cell phones, tablets and computers.

    Accepts a variety of media types

    Including plain paper, envelopes, labels, cardstock, preprinted paper, recycled paper, bond paper and more. Accommodates media ranging from 3" x 5" to 8.5" x 14".

    150-sheet input paper capacity

    Enables you to print more documents without reloading.

    USB 2.0 interface

    Allows fast and simple connection to your compatible computer.

    Easy Eco Driver

    Helps you conserve toner.

    Compact, ergonomic construction

    With a 2-tone color design complements your home or office space.

    *Print speeds vary with use. See manufacturer for info on print speeds.

    Customer rating

    Rating 4.5 out of 5 stars with 68 reviews

    would recommend to a friend

    Expert rating

    Rating 3.3 out of 5 stars with 3 reviews



    Most relevant reviews

    See all customer reviews
    • Rating: 2 out of 5 stars

      Printed nice, but that's about it

      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      About the only good things I can say about this printer is that the size is great and it printed nice. But when I plugged it into a surge protector, it blew the breaker in the power bar. I reset it and tried again and same thing. Then I plugged it directly into the wall outlet, and every time it printed or even warmed up, every light in the room would blink until I stopped. Seemed to be using too much power; at least more than it claims it uses. I ended up returning it and buying an inkjet printer since I've never had issues with them. I did use it wireless, and the connection issues were iffy. It always said on my computer that it was disconnected and could not be found, but whenever I clicked print, it would print, so I'm not sure what that issue was all about. I gave it 2 stars since I liked the size and the print quality, but with the power issue and connection inconsistency. that's all it deserved. I love Samsung products, but this one was just horrible. Not sure if a defective unit or not, but I wouldn't try another one.

      No, I would not recommend this to a friend

    • Rating: 4 out of 5 stars

      Toner problems

      • Verified PurchaserVerified Purchase

      Very easy nonwireless setup and began off printing well. But then after fewer than 50 copies (done over a period of a week) there was pale patch all the way down the right side. Taking the cartridge out and shaking it helped for about 5 copies and then the process had to be repeated. I do not usually do much printing so this is doable and maybe when I replace the cartridge the situation will resolve. I don’t know if this problem is common or if the particular printer or cartridge is at fault. At this point I would only recommend this printer to someone who prints few copies and very rarely. I needed it because I print rarely enough that my previous inkjet printer dried up.

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      Small, fast, great print quality

      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      The first thing I noticed about this printer was how much more refined the print quality was when compared to my previous inkjet printer. The unit itself is quite small and the ability to print directly from an iPad or iPhone is terrific. I did have a little difficulty getting the WiFi working but that was resolved by using the printer cable to complete the setup and since then the WiFi has been fine. I haven’t had the printer long enough to comment on its durability or the longevity of the toner cartridge.

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      Small laser printer gets the job done

      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite MemberElite Member

      There are no bells and whistles with the printer. I was looking for a small laser printer for a dorm room and this fits the bill. This printer will be used by a college student. I already own one of these printers and when my daughter was getting ready to go to college I knew that I would get her the same printer. It is a basic laser printer at a great price. We have been using this printer for three years at our house and I had no hesitation to make this purchase.

      I would recommend this to a friend

    • Rating: 4 out of 5 stars

      Decent for the price

      • My Best Buy® MemberMember

      This printer is decent for the price I paid. Works well although I don't do high volume, so I don't know how it would perform under those circumstances. The one gripe I have is that it doesn't power off unless you pull the power cord out. Strange, but when I called customer service they confirmed that. Who would make a product without and on/off switch?? If you leave it plugged in, it will stay in a sort of "standby" mode indefinitely. The thing woke me up at 3AM and turned on it's usual power-up cycle! It's alive!!!

      I would recommend this to a friend

    • Rating: 2 out of 5 stars

      Ink Jet printer replacement

      • Verified PurchaserVerified Purchase

      Well let me say that I am a big fan of Samsung products, this however is not my favorite. First of all HP has taken over the support for the printer and they are not what I would call real familiar with this product. Getting it to connect wireless was one pain that took me a good week to accomplish. The print quality not really great but hopefully I can save some money on ink cartridges.

      No, I would not recommend this to a friend

    • Rating: 5 out of 5 stars

      Great Printer for for fast unwired WiFI printing.

      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite MemberElite Member

      The printer is printing documents fast and without wired connection to the computer. After setting it up and matching printer with the computer you can remove the wired connection and the wifi functionality of the printer works. Besides, the ink does not dry up and can be used for long period of time.

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      Great printer for basic printing

      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      This was an employee recommendation when we visited a local Best Buy store. We had intended to buy a more expensive printer; however after explaining our needs, he informed us we could get this printer for quite a savings. So glad he was there and gave us this info because he was right, it does the job for printing college papers and saved us a bit of money.

      I would recommend this to a friend

    What experts are saying

    Rating: 3.3 out of 5 stars with 3 reviews

    Click to visit alaTest website
    The analysis of all aggregated expert reviews shows that the reviewers are positive about connectivity, print quality, performance and reliability. Editors are less positive about paper handling. Using an algorithm based on product age, reviewers ratings history, popularity, product category expertise and other factors, this product gets an alaTest Expert Rating of 86/100 = Very good quality.
    • Computer ShopperBarry Brenesal on August 19, 2014
      Samsung Xpress M2020W Review and Ratings
      A good second printer for homes or as a take-to-school model for students, the M2020W stands out for its tap-to-link NFC connectivity and excellent text reproduction. Note, though, the cost per page.Full Review
    • PCMagRating, 2.5 out of 5M. David Stone on August 18, 2014
      Samsung Xpress M2020W
      The Samsung Xpress M2020W is small enough to serve as a personal monochrome laser printer, but if you're planning anything more than light-duty printing, its high running cost could be an issue.Full Review
    •, 4 out of 5Justin Yu on August 16, 2014
      Samsung SL-M2020W is a mini laser printer at an unbeatable price
      If you're looking for a budget laser printer, the Samsung SL-M2020W should be your first stop.Full Review

    Product images, including color, may differ from actual product appearance.