Skip to content
Main Content

Customer Ratings & Reviews

Model:
SPHM400KIT
SKU:
6846705
Your price for this item is $299.99

Customer reviews

Rating 3.7 out of 5 stars with 18 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

67%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-18 of 18 reviews
  • Pros mentioned:
    Connects to car, Easy to use, Flip phone

    Rated 5 out of 5 stars

    Great phone for non internet users

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone for my mom. She does not text or use the internet so it is the perfect basic phone. She has no issues being able to use it. She can find the menu easily and the numbers that are stored. It connects to her car without issue. Great phone for the price and what we needed it for.

    I would recommend this to a friend
  • Pros mentioned:
    Flip phone, Physical buttons

    Rated 4 out of 5 stars

    Very nice phone.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone for someone who is not looking for tons of bells and whistles. It's used by my dad--he likes the larger display and the fact that it's a flip (no accidental calls from his back pocket) and actual buttons vs. the touch screen.

    I would recommend this to a friend
  • Cons mentioned:
    Voice recognition

    Rated 3 out of 5 stars

    It's a great phone but....

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would absolutely LOVE this phone if I could turn off the voice recognition. Too many times I've called people on accident when the side button was hit without my knowledge. It seems like very poor design to not be able to turn it off. That is the only reason I didn't give it an excellent rating.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    What I needed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted something to put in pants pocket that would not have to be locked and had keys large enough for large hands.

    I would recommend this to a friend
  • Pros mentioned:
    Flip phone

    Rated 4 out of 5 stars

    It is nice and simple!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the simpkity of it and nice and small. it is a flip phonme so no butt calls.

    I would recommend this to a friend
  • Cons mentioned:
    Short battery life

    Rated 3 out of 5 stars

    the battery life is poor

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it has too short of a battery life. I would recommend this phone only if someone is not using a cell phone for long periods of talk time. but I myself do use it for long periods of time each day so it just wasn't a good match for me.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Small size

    Rated 4 out of 5 stars

    great for a beginner. Big numbers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mother. Perfect for her. Large numbers and a good camera. Good battery.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lesson learned

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is fine ... but I sure learned a lesson about buying phones from a third party ... somehow during the process the plan with Sprint was changed ... without my approval ... and my phone bill was increased by 150%. It took about 12 hours on the phone with Sprint customer service personal to straighten the mess out. I won't make that mistake again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Simple,easy to use basic phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is for my technophobe wife. She learned how to use it very easily and is quite satisified.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a basic phone and it works great as a way to get a hold of my kids when they are out in the neighborhood.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I want it to do at a great price. easy to use and takes good pictures

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Excellent basic phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased it for my parents who are both in their 80's, easy to use, not complicated or confusing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great featurephone.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits into front shirtpocket easily and has very clear screen characters.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like the size

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a person who likes simple technology so this phone is good for me.

    I would recommend this to a friend
  • Pros mentioned:
    Small size

    Rated 2 out of 5 stars

    nice and compact but hard to navigate thru the men

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you want a nice small phone and you don't text too much this phone is suited for you.not good for internet

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    so so

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my previous phone better except not sold any more.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Liked my Katana better.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not happy with this phone and prefer to have more models to pick from when buying a phone with only talk.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Basic phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for its purpose, it's great for calls and can be used for texting and pictures too.

    I would recommend this to a friend