Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $319.99
Clearance
The comparable value price is $399.99

Customer reviews

Rating 4.4 out of 5 stars with 474 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

  • Features

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are satisfied with the M7B Series monitor's picture quality, ease of use, and smart features, frequently praising its 4K resolution and streaming capabilities. The USB-C connectivity is also a plus for many users. However, some customers expressed concerns about the remote control design and the refresh rate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 474 reviews
  • Rated 5 out of 5 stars

    Samsung killed it! 10/10

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You want a TV, but also a monitor? This is the PERFECT duo! I was struggling to find a 'portable' screen, something not to big or small, and I found this screen and fell in love with it once I set it up. It's easy to set up and fully versatile. I hooked up my PS5 with it and the quality looks crisp with the HDR support. 10/10 would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great monitor

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this monitor, it does what I needed it to do. The only draw back I have for it is that the speakers aren’t that great but that’s expected with monitors, the color is great and I haven’t had any issues since buying it I couldn’t be happier!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing monitor

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from my old monitor to this one and it is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    M7

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product for the money. Sharp picture, good sound

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was simple to install and works well in the space

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung monitor

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great monitor! Great picture, very versatile. We want another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great monitor

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this monitor on Black Friday for my gaming PC and it was an absolute upgrade. Couldn't be happier with it. Running all my games at 4k now and the difference is night and day. Can't believe I haven't made the switch to 4k sooner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great usbc compatible monitor at a great price

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a monitor thag I could connect my macbook to and most decent monitors are in the 500+ range. This monitor is a smart monitor and provides really clear and fast connectivity with my laptop and it works as a gread second monitor when im studying at home!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fantastic Monitor, cool TV function

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good monitor. I have other UHD samsung monitors and the quality is always as good as before. The TV features are really cool especially with the Xbox Cloud Gaming. My only gripe is that there is no displayport input

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Don't Buy For Mac

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the monitor itself is nice, the connectivity, lag of input, the most USB C issues I've had of any device and just an overall lack of support options. Connecting via USBC is tricky. Monitor claims to switch input automatically and recognize a computer input via USBC but in reality of 10 connections 1 has worked. Gotta turn off the monitor an on and wait often to the point the monitor just turns itself off timed out not getting video or audio signal on specific AV USBC cables. Sure, charging works, any keyboards or mice/trackpads MAY or MAY NOT work immediately when connected. Often the monitor really wants to use AirPlay and mirror not be an actual display. It's pretty worthless. I've had to reset the monitor multiple times to get it to connect properly as well. Something the average user won't do more than once, and a user like me refuses to do more than once. I feel I bought a big display that doesn't work except to be a cheap internet television on its own. The interface UI is one of the most terrible, the more Samsung goes on the worse their UI seems to get with these things. Overall thoroughly unimpressed and would look at LG instead on my next purchase. At the end of the day, this monitor was designed specifically to be used with other Samsung devices like Chromebooks, Windows, Android more than it is with Mac even though it claims to support Mac, it's not true.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again.

      If you ever need assistance in the future, please contact Samsung Customer Support and a rep will be happy to assist you:
      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun) Samsung

  • Rated 4 out of 5 stars

    Great Monitor For Its Price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The monitor is great! The resolution is amazing and a great price compared to other options. Just wish the speakers were a little louder, but I expected it from a monitor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Monitor!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is a great solution for lots of people. The built in smart TV features are great. Taking me a little bit longer to get used to a non-super-wide screen in terms of the scale of open windows etc, but that is not an issue with the product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great monitor, you can easilt change between tv and sharing screen. Smart tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open Box Buy

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing platform, solid color, and great monitor. It was return buy because of small cosmetic blemish but operationally it’s amazing

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lots of potential but flawed execution

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3.5 Stars overall. The idea and concept are great. Price point is good especially with discount. Image quality is a solid B grade. Not amazing but not bad either. The problem is the software and UI. I bought two of these and one of them randomly will switch between the HDMI input and the internet channel TV tuner. Also the ability to switch between different inputs is not very intuitive. Also, the Alexa built into the monitor/TV will randomly get triggered. Would I buy it again if I knew these things would happen? Probably not.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are sorry to see the BM702 didn't fully meet your product expectations.

      If there is anything we can do to assist you and improve your product experience, please contact Samsung Customer Support via:

      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).

      Your thoughts and opinions are very important to Samsung and we hope to hear from you. Samsung

  • Rated 4 out of 5 stars

    Careful with network settings -Airplay

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you live in an apartment where there’s a shared network (idk what the actual term is) screen mirroring (apple) won’t work. i moved to a house with private internet and it works. other thank that great monitor!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1 month in and no issues.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 month in and no issues. This is the 4th 32" Samsung 4K display I have bought from Best Buy, and I haven't had an issue with any of them. I will continue to buy Samsung for my high end monitors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been exactly one year since I took this. Amazing Product. It sufficed for my office work and as well as my entertainment. :-). I recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saves your eyes at the office

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my office work. I needed a screen that was easy to read, and would not strain the eye. The display is crisp, without flickering, and much easier to read than with standard monitors. .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hybrid !

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, beautiful picture. Can be used as either a TV, monitor or both. Alexa is great and built-in. The only issues are, some of the built-in apps are a little slow to load, otherwise it's a perfect buy.

    I would recommend this to a friend