Customer Ratings & Reviews
- Model:
- GP-U999SJVLBAA
- SKU:
- 6265834
to a friend
Customers are saying
Customers consistently note the motion sensor's ease of use, reliable motion detection, and long battery life. Many appreciate its small size and responsiveness, as well as its compatibility with other smart home devices and temperature monitoring capabilities. However, some customers have expressed a desire for a more versatile mount.
This summary was generated by AI based on customer reviews.
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This senor works amazing. Definitely a upgrade from my old one.
I would recommend this to a friendExcellent product for price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works exactly as expected and is amazing quality for the price.
I would recommend this to a friendworks great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works great much better than the older version and nice look
I would recommend this to a friendgood
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good sensor but sometimes it goes of online and fades away
I would recommend this to a friendSmartThings
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and value for these items. Quick delivery.
I would recommend this to a friendVery nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, I have plenty of others in the house
I would recommend this to a friendIt detects movement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works better than a Best Buy employee on a week night
I would recommend this to a friendSamsung still be good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Every SmartThings device is very good including this one.
I would recommend this to a friendGood product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good but does take. Awhile to send. A notification
I would recommend this to a friendIt works! Almost too well...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works! Really well. Too well. We need to play with this a little more to see if we can adjust the sensitivity because it easily detects pets walking across the room. Perhaps the answer is to install these in locations where the floor is not visible to the device.
I would recommend this to a friend- Pros mentioned:Installation
Worthless without audio alert
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not send audio alert to my iphone 7 when activated. Tried 3 times with Samsung techs to set up an audio alert . No go. Might work with Android but does not send audio alert on a iPhone 7. If my house was burgled I wouldn’t know it until the next time I called up the hub and motion sensors . Too bad ... inexpensive no monthly charge security system. When Samsung figures out how to wake me up in the middle of the night with an audio alert , I will be a buyer. Motion sensors are easy to set up.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your review. I'm sorry our support team was unable to help create an audible alert for your motion sensor and SmartThings app. Consumers have been able to create this function in the past. Please check out the following website for instructions on setting it up -- http://thingsthataresmart.wiki/index.php?title=How_to_Set_Up_a_Door_Open_Chime/Siren
If you are still having issues, our dedicated SmartThings team can help at 1-866-813-2404 or email us at [email protected]. Thank you! ~Samsung Brand Ambassador
Not as good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've owned all previous versions of SmartThings Motion Sensor. Field of view, sensitivity and response time is not as good a previous versions.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for the feedback, Gabo! We are sorry to hear that the SmartThings Motion Sensor is not performing the way it should. You should be experiencing similar capabilities for field of view, sensitivity, and response time as previous versions. If you haven't already, we'd recommend performing a reset on the Motion Sensor to see if that helps. You can find the steps for a reset on our Support page here -- https://support.smartthings.com/hc/en-us/articles/211925723. If a reset doesn't help, or you have additional questions, please reach out directly to our SmartThings team at 1-866-813-2404 or [email protected]. Thank you for being a Samsung customer! ~Samsung Brand Ambassador
Needs improvement
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got the device and at first it worked as advertised but after a few months won't turn on with motion or it does when you are way off. Temp is on point
I would recommend this to a friendWorks well!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Giving this a lower rating only for the fact that it uses CR2. Really wish samsung would use standard batteries.
I would recommend this to a friend- Pros mentioned:Battery life
would not buy again
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.battery lasts only 4 months! in my other sensors, the battery lasts for years.
No, I would not recommend this to a friend Just stop working
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this about a week ago, and it keeps not responding to motion. Will be changing over to the Hue version.
No, I would not recommend this to a friendSKL
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.small sensor with small coverage area. I just aim it to look at the main entry. it works
No, I would not recommend this to a friend- Pros mentioned:Installation
Constantly disconnects from the network
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick and easy install and adding it to SmartThings was easy enough unfortunately it disconnects at least once a week requiring the battery to be removed. I was using it to control lights when I entered/left the room. A motion sensor is the type of thing that should ALWAYS work.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your review of the SmartThings Motion Sensor! We apologize for the issues you have been experiencing with your device disconnecting from the SmartThings Hub. Our dedicated SmartThings team would love the opportunity to assist you with troubleshooting your device and getting your Motion Sensor working properly! We can be reached at [email protected] or 1-866-813-2404. We look forward to hearing from you! ~Samsung Brand Ambassador
It’s ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wish it would alert me when motion is detected as it only tells me when app is open.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your review. You can have the app alert you when motion is detected. When the app is open, select your desired motion sensor. Then select the three dots at the top right of the app and select settings. From there you can turn on alerts so you can be informed if there is motion, even when the app is not open. If you have questions or need additional support, our team of SmartThings experts can be reached at 1-866-813-2404 or by email via [email protected]. ~Samsung Brand Ambassador
Fine for its features
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Made a return on this product. The cool down time until you can trigger it again is way too long for any use in my home. Was expecting a pretty good a sensor since it's Samsung but I guess not. Someone could find a use for it though.
No, I would not recommend this to a friend