Customer Ratings & Reviews
- Model:
- SKK-8MC
- SKU:
- 6483710
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 3.7 out of 5 stars
Customers are saying
Customers are pleased with the MultiControl and Stacking Kit, finding it easy to install and stackable, which helps save space. However, some customers have expressed dissatisfaction with the length of the cable, stating that it is too short and can cause issues after a month of use.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Stacking
Adjoin the Samsung
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great piece of you want to stack your units to use up less floor space.
I would recommend this to a friend - Pros mentioned:Stacking
It's a must for washer and dryer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Saving so much room stacking my washer and dryer! It's a must!
I would recommend this to a friend Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome sale price, had the parts I needed in stock
I would recommend this to a friendReccommended
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Good Product, recommended Did the job well I have my Dryer stacked
I would recommend this to a friendStackables
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install brought it my mom she is only 5ft made it easy for her to control the dryer on the washer
I would recommend this to a friendPinches easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installer pinched the cable and caused the washer to fry on the display. The washer kept saying connect the dryer when in fact it was connected
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
To better assist you with the installation, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.
For reference, I shared this link and video about:
How to install and stack your front load washing machine and dryer: https://www.youtube.com/watch?v=FGOXryTTr78
Install the Bespoke Stacking and MultiControl Combo Kit: https://www.samsung.com/us/support/answer/ANS00091242/
Have a great day.
Melardo
- Cons mentioned:Length
Not long enough
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not long enough. Will not reach the dryer. The guides were hard to get in.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We aim to provide you with the best service possible for your appliances, DizzyDessi. We want to speak to you directly and provide us with the model # of your washer and dryer to see if it has a multi-control feature.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1146567892, to help our team pull up your information when you message us.
Have a great day.
-John
- Cons mentioned:Length
Not worth the time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Third time receiving and still not long enough to connect from washer to dryer.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We understand that the multi-control kit needs to be connected to the washer and dryer to work. Let us help you.
I have shared a link below that indicates the steps to install the multi-control kit. Please watch the video inside the article.
https://www.samsung.com/us/support/answer/ANS00091242/
It would also be great if we could talk to you directly since you have mentioned that the kit is too short to install on your units.
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146310392, which will help our team pull up your information.
^Rainly
- Cons mentioned:Length
Be aware
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too short cable. After a month was getting errors to dryer. Had to disconnect and use them individually.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for leaving us a review, ConSt. We'll be glad to look into this for you.
The link below contains the specifications of the stacking kit, which you may check for reference.
https://www.samsung.com/us/home-appliances/home-appliances-accessories/washers-dryers/samsung-multicontrol-stacking-kit-skk-8mc/#specs
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145073535) to help our team pull up your information when you message us.
Thank you!
-Angelica
Would not recommend
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They could not find the right piece for my washer and dryer, but they said this was the one and it never did work.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
-Ricardo
needed for short girls
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.absolutely a must have for us short girls. LOVE IT
I would recommend this to a friendIt works but can't be installed properly.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This part can work but it isn't correct because it can't be screwed into the back like the directions show. It took 2 trys and several months and it still isn't correct.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MickeyMouse.
Thank you for reaching out regarding your Samsung - MultiControl and Stacking Kit not working. On behalf of Samsung, we apologize for the inconvenience this has caused you. Regarding your concern, this multi-control and stacking kit is compatible with models that include the MultiControl™ feature. Includes all parts needed to stack and use MultiControl™
I suggest you check this link for further assistance.
https://www.samsung.com/us/home-appliances/home-appliances-accessories/washers-dryers/samsung-multicontrol-stacking-kit-skk-8mc/
I also suggest you watch this video to get a few simple tips and tricks to install this multi-control stacking kit.
How to install and stack your front load washing machine and dryer
https://www.youtube.com/watch?v=FGOXryTTr78
Installing the MultiControl kit to your Samsung washer and dryer
https://www.youtube.com/watch?v=YMrxmVzPoIs
Control your Samsung washing machine and dryer at the same time
https://www.youtube.com/watch?v=zxMOVlXhLnU
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket Number: 1144776155
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
stack kit
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it is what it is not much more to say. Needed to stack the washer and dryer.
I would recommend this to a friend
