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Customer Ratings & Reviews

Your price for this item is $569.99
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The comparable value price is $599.99

Customer reviews

Rating 4.2 out of 5 stars with 170 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the affordability and value of the Notebook 5 15.6" Laptop. They also appreciate its fast performance, lightweight design, and suitable screen size. However, some customers have concerns about its battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 170 reviews
  • Rated 5 out of 5 stars

    Great computer for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy my new computer! I am still loading things up--but it is perfect for what i need it for.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Not the best laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a samsung laptop it's made very cheap after a while starts to slow down battery life is not that great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Issues with video playback

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe it was just my model but it had issues sometimes with the audio cutting out while playing a online video. Pretty good value though if you can get a fully functional one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, solid but light. Love this product for travel or home use. Students will enjoy as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop and gets the job done. I am happy with my purchase

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a good job for non professional type requirements. Good for most school assignments. Still have to purchase Office so sad-face.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had one almost just like this one and I live Samsung product would not buy anything else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m loving my laptop it’s amazing does what I need it to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my sister-in-law! She really likes it and has no problems with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this machine for a month and really like it. No problems, working as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for my child and he really likes it it does everything he needs it to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this monitor with Ryzen 5 Radeon RX 580 and the FreeSync is smooth as butter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that this is a great laptop that you can buy for for this amount of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light weight fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect computer for my needs. Great specs for the price point. fabulous buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A good buy for the price

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are a nonprofit and use this for primarily internet data entry etc. works fine but not as fast as some.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is always a good choice for a great laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift and this updated version is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed using this laptop as it is powerful and convenient for use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unreliable and poor performance

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop on August 10, 2018, and it has given me issues throughout my time of having it. It's been unreliable to say the least. I purchased it thinking that it would be helpful for my employee to work with minor graphics, and instead, it rarely turns on. Several months ago, the tip of the adapter got stuck and broke with the tip remaining in the laptop. I purchased the full care through the Geek Squad, and when I went to exchange the adapter and have them fix it, they had me purchase a new adapter a few months ago. So I went ahead to purchase the new adapter, and not only three months pass, the laptop stopped working yet again. Now, it's passed the one year manufacturer warranty and there's nothing I can do about it. Had I known that Samsung does not make long lasting laptops (ones that don't last more than 1 year and 3 months) I would have never purchased a Samsung laptop. So problematic and a waste of money and time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal. Works great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife at Christmas. So far she’s very happy with it

    I would recommend this to a friend
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