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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 267 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the Notebook 9 Pro 2-in-1's excellent touch screen, light weight, and impressive battery life as significant strengths. Many appreciate its ease of use and performance, along with its compact size and sleek design. However, some users point to the lack of USB ports and occasional overheating as drawbacks. A few also mention concerns about the included pen and speaker quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 267 reviews
  • Rated 5 out of 5 stars

    Great computer for school and handicap

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited to make sure I could give an honest review. This computer is a must if you are handicap. I suffer from rheumatoid arthritis in my hands that has crippled my hands with this computer I can function great, navigating through all programs. I'm taking online classes and with this computer it has made it possible for me to take classes. I also want to Thank the best buy associate of Sebastian of the Winston-Salem store for his knowledge in recommending this computer for me. I would recommend this computer to all handicapped individuals and also non handicap that are taking college classes.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast and easy to use laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has a clear easy to view screen. It’s ideal for watching videos or just ordinary use. It’s also light and fast as well as easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Samsung Notebook

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tiny laptop but able to get everything done. Fast and easy to carry. Charging time is so good. Overall I am very satisfied with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Lightweight Notebook

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love this Samsung Notebook. It is lightweight and easy to use. The keyboard keys are big enough and spaced well enough to make it is easy to type with out hitting multiple keys a the same time. The only thing it doesn't have is a numeric keypad, but that was easy enough to remedy - just purchased a Bluetooth numeric key pad. I loved that it was very easy to turn on and off the mouse touch pad (F5 key). This Samsung Notebook was the perfect choice for me!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Nice little laptop

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is pretty fast and the battery also lasts long. I like this computer.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love it and simple to use

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought for school and works perfectly. I love take notes with the smart pen! Easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fast, slim, and has great specs. I would recommend this to anyone looking for a laptop for school.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop works very good, very nice looking and very fast, the only thing I didn't like was that they published that AC charger was included but they didn't, so I had to go inside of the store and claim at least for what they said was included, the photos showed as well a pen and the comments from best buy personnel said the pen was included as well but not, they didn't give the pen, the missing star was because of the best buy personnel, today they don't deserve it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Love how compact it is!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast super light weight and the the color contrast from keyboard to the panel.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great computer !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price! Perfect size and it has great speed with plenty of storage!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great light weight laptop for travel.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop to replace a Microsoft Surface Pro 3 that had battery heat issues causing the case to bubble. I studied all reviews I could find for a small lightweight laptop, with a price point of $1,000 or less. I was down to two models and was comparing the two when the Surface Pro got to hot to stay on my lap. I went to my local retail store. They had only the Notebook 9 Pro, so I chose it. I have had it for over a month now. It is great for browsing, creating and editing simple Word and Excel documents, and bill paying. Streaming movies is straightforward, not an issue with any playback yet. The case feels substantial, the keyboard responsive and the screen is a bit stiff to move with one hand. I do like the touchscreen too much, it is not very responsive to touching with fingers, but responds well with the included stylus. There is nowhere to store the stylus, however, so it is difficult to take with the computer when it is moved from place to place. The other negative about the Notebook 9 Pro is sound quality. The speakers on the bottom of the case results in muddy sound quality. I love the USB-C and being able to attach peripherals and charge my cell phone using a hub that I purchased at the same time. It makes travel easier. The Notebook 9 Pro is definitely a good replacement for my old Surface Pro.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Fast and light

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its fast and light. Perfect for college. Got it for the wife and she loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Good computer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer because I had researched it online for awhile, and thought that it was exactly what I needed, as far as a Windows computer went. It had a gorgeous display, and it was really light, but the battery fluctuated so much, that I ended up having to return it. The computer was fully up to date, I had adjusted the battery saving settings, and I was only surfing the web, and it gave me like 3 hours worth of battery life, so I returned it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    samsung

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best price good notebook light and super fast ....

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Light and fast feels expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight great battery perfect on the go. Metal frame feels amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen, Weight

    Rated 4 out of 5 stars

    Lightweight computer for on the go workers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been amazing so far great quality screen. I love how lightweight the laptop is; the pen is great also

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Perfect windows laptop for older people

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to learn and use . Compact and fast loading and convenient .

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Love It!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, very fast processing, easy typing keyboard. Great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen, Weight

    Rated 5 out of 5 stars

    Nice for home use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very lightweight and easy keyboarding. Great value for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had got this laptop for my girlfriend who is heading to school for her masters. This is a great lsized and light weight laptop for college. I have a BA in computer Science, this laptop was on sale and I actually was able to get my hands on an open box, only thing wrong was there was no pen. Still a great laptop. Hope this helps you make a decision.

    I would recommend this to a friend
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