Customer Ratings & Reviews
- Model:
- VR2AJ9250WW
- SKU:
- 5545300
Rating by feature
- Value
Rating 3.5 out of 5 stars
- Quality
Rating 3.9 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers appreciate the POWERbot R9250's cleaning performance, suction power, and ability to handle pet hair, with many noting its quiet operation and ease of use. However, some users experienced issues with navigation, battery life, and the vacuum's height, which limited its access under furniture. The mapping feature also received mixed reviews, with some finding it problematic. Overall, the vacuum's strengths in cleaning and convenience are balanced by shortcomings in navigation and certain design aspects.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
Fun Vaccum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great, fun vaccum. Does a good job cleaning, but sometimes has trouble getting the entire space. Also so.etomes has trouble finding its way back to the charging platform.
I would recommend this to a friend - Pros mentioned:Pet hair removal
Great with pet hair!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great with pet hair and with changing levels. Does well making the transition to carpet after wood floors. I will buy another and have already recommended this to my friends.
I would recommend this to a friend - Pros mentioned:Suction power
Thought it would be better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All these years I had the I-robot and after 4 years I thought it is time to update so we decided to switch and buy the Samsung because it has more power. At first I thought it was doing a really good job, but after using it for a few weeks I noticed that I am using my main vacuum cleaner MORE to make sure my house is clean. I would not recommend this for people that like have dogs as it just can not keep up with the demand
I would recommend this to a friendBrand response from MrSamsung
Posted .Hi Sandy, I can understand your disappointment with this vacuum cleaner, and I'll like to help you get the best performance out of it. This link(https://bit.ly/2J3XHdN) takes you to a web page that contains information on how to correct that situation. If you don't notice any difference, please contact Samsung Customer Support via:
LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
Facebook Messenger: http://m.me/samsungsupport
Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Toll-free calling: 1-800-SAMSUNG
^Jefry
- Pros mentioned:Suction power
Great Robot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Vacuum works great. We always floored by how much dirt and pet hair our house generates very day. I do wish I was able to have the unit docked in smaller location.
I would recommend this to a friend - Pros mentioned:Suction powerCons mentioned:Navigation
Cleaned well in few areas it went
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The suction and cleaning power in the areas that it went was fantastic. I have 2 cats, so it picked up more hair than I knew was hanging around. However, the main spots that I wanted cleaned were never cleaned. It left debris next to the baseboards. The app is horrible. I was never even able to get it to work on my phone.
No, I would not recommend this to a friend - Pros mentioned:Suction power
Good vac.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good vacuum, needs more development as all robotics. Nice that it doesn't bang into things like romba. Suction is much better than romba 880.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Pet hair removal
Press Go
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just press go. Weekly cleaning helps. Great on hardwood & carpet. Cleans up dog hair great.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Best Buy for sure!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wish I had bought this years ago!!! I feel like I have a maid now. My husband loves working in the yard and tracks dirt in numerous times daily. I don't get upset anymore. I was in another state last weekend, picked up my phone and hit "clean". When I got home my house was spotless. I cannot say enough good things about it. I researched and watched videos for days before purchasing. It performs just as promised. BUY IT!!!!
I would recommend this to a friend - Pros mentioned:Cleaning performance
this item does what we expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bought this item not knowing what to expect. Will not clean a dark rug. Overall does a great job on the rest of the floor.
I would recommend this to a friend - Cons mentioned:Battery life
Not bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad but expected a little more out of the battery life. Runs out before it can get my entire living area.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you very much Rms9, for sharing your experience. Your honest feedback helps us grow. ^ Shifa
Fun vacuum cleaner to watch cleaning your home.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are still trying to figure out how to fully program this vacuum, but it is learning on its' own.
I would recommend this to a friendBrand response from Samsung
Posted .Great news, LVgirl. Thank you for choosing Samsung. ^Lo
A must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great on my hardwood floors. Doesn't bump hard into walls or furniture. Able to leave running alone, if cords, shoe trays, etc are stowed away.
I would recommend this to a friend- Pros mentioned:Cleaning performance, Pet hair removal
Better than expected!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely works better than expected. Works great for pet hair.
I would recommend this to a friendBrand response from Samsung
Posted .We're excited for you, Smithin813! Thanks so much for choosing Samsung. ^Mae
- Pros mentioned:Cleaning performance
Love this PowerBot!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up; picks up all the dog hair. I have this set to run every night at 8:00 pm. Right now, I use it for one particular room where my dogs spend most of their time. It goes over it twice and looks great when it's done. All the dog hair is gone! Easy to empty and clean. This is actually my second one. Wore the other one out! Will buy another one when this one wears out.
I would recommend this to a friend Outstanding
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum cleaner saves me a lot of time by keeping my house floors clean. Its like having a live in maid. The point and clean feature is great.
I would recommend this to a friend- Pros mentioned:Cleaning performance, Ease of use
A really good vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, does a great job cleaning An excellent purchase
I would recommend this to a friend - Pros mentioned:Suction powerCons mentioned:Mapping, Navigation
Not very smart!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.- It ALWAYS skips some parts of the house. - There is no way to introduce a map of the house to it. - Has trouble to find the charging station. - The power is good.
No, I would not recommend this to a friend Great concept bad execution
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great robot vacuum for about 4 months . After that it has a very loud noise whenever the brush roll runs . its so loud that we cannot stay in the same room as this vacuum . now the only way to run is without the brush. if you remove the brush it barely picks up any dirt . now i am stuck with a noisy vacuum that i cannot operate any longer !
No, I would not recommend this to a friendBrand response from MsSamsung
Posted .Hello TechShopperDenver, we understand your frustration with this vacuum. If you are still having issues, please feel free to fill out this form and our Social Media department would be more than happy to assist you. http://smsn.us/SamsungSupportUSA ^Michelle
- Cons mentioned:Battery life
Too expensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too expensive but generally did the job but went out of battery
I would recommend this to a friend Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.To say I wasn’t thrilled when my wife brought it home was an understatement. I happy with the product
I would recommend this to a friend