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Customer Ratings & Reviews

Your price for this item is $999.99

Customer reviews

Rating 3.9 out of 5 stars with 198 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers appreciate the POWERbot R9250's cleaning performance, suction power, and ability to handle pet hair, with many noting its quiet operation and ease of use. However, some users experienced issues with navigation, battery life, and the vacuum's height, which limited its access under furniture. The mapping feature also received mixed reviews, with some finding it problematic. Overall, the vacuum's strengths in cleaning and convenience are balanced by shortcomings in navigation and certain design aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 198 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best robot vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. I had to have this unit repaired once. It cleans great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    One word....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING!!! Love this robot vac & how easy it makes staying on top of house work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great and funny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe this the one that will help every one at home. I wish if it can give you a map to decide which part to do

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The biggest benefit is not having to drag a cord a

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll keep it just because I don't need to vacuum much. It sucks up the dirt but it doesn't really go everywhere by itself. I have to use the remote to get it to go where I want. Plus it gets stuck at times. I feel like I'm playing hid and seek if I just let it go

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice machine, pretty quiet too. Good brand. Price is much better than comparable machines

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works awesome. Keeps up with the pet hair great! Would definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Save me a lot of time. Super good suction

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    great machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    superior product it does what it advertise amazingly good

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s everything I would have hoped! Makes my wife so happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy it without a protection plan , every thing good about this vacuum but the first one lasts for five months 9050 model , second one lasts for three months 7070 model , now this model 9250 in use for about two months , I love this vacuum I will buy another powerbot if this one will stop working but only with protection plan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wife loves the automation of vacuuming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift to wife she so far has really enjoyed how efficient and easy it is to run.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy-to-use and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the ability to program times and the remote is great for area cleaning

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I had hoped. Wish it came with more thorough instructions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NOT THING TO COMPLAINT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAVE 3 CATS , ONE SHRUNKUN LIVING ROOM , 4 BEDROOMS ,2 DINING ROOMS, ALL CARPET. IT PICKS UP ALL CAT HAIR AND AVOIDING TO FALL DOWN WHEN IT GET TO THE STEP OF THE SHRUNKUN LIVING ROOM ,WITHOUT HELPING OF EXTRA BLACK SENSOR TO STOP IT. I AM VERY HAPPY TO HAVE IT.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      That was our goal, LONG! We're proud to provide a product that makes your life happy and a little easier! It's an honour to be a part of your home. ^Shifa Samsung

  • Rated 5 out of 5 stars

    Great thus far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the machine is good as advertised. Edges, corners, under lower furniture, must be cleaned by you as stated. Did pickup more dust and lint than thought. One can move furniture around after one pass and have machine re-clean the area. Good buy. No issues as yet. Owned one month.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's confused at first when scheduling time for it to work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this unit for my Wife to ease her cleaning assignment. We have been testing this unit for a week now and it has done an outstanding job. The units features are outstanding! As the slogan goes, "you set and forget it."

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      That is great to hear, yangbon! Making daily life easier is what we strive for. Thank you. ^SuSu Samsung

  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Good for one month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great for pets when it does work. Battery died and will not charge. Samsung customer service no help. Now it's just an expensive paper weight.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saw a demo of this robot at Best Buy and was surprised at the cleaning ability. Bought one and it’s been better than I could ever have wished for. I vacuumed today. Actually I started the app on my phone. Cleaning was done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great automatic maid!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product from Samsung. It works great and has auto schedule built in and runs everyday. Cleans up carpet, hardwood, and tiles great. Wifi enable is a great addition to this product!

    I would recommend this to a friend
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