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Customer Ratings & Reviews

Your price for this item is $509.99
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Customer reviews

Rating 4.4 out of 5 stars with 156 reviews

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88%
would recommend
to a friend

Customers are saying

Customers commend the POWERbot R980020's powerful suction and superior cleaning performance on various floor types, highlighting its effectiveness in removing pet hair and leaving carpets spotless. However, some users mention navigation challenges, with the robot occasionally getting stuck. The vacuum's height also presents limitations, preventing it from cleaning under certain furniture.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 156 reviews
  • Rated 5 out of 5 stars

    Fantastic Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a complete replacement, but an amazing in between device. Cleaners come every two weeks, and this not only keeps the floors clean in between, but gives you the "vacuum lines" everyday day when you get home. Some issues with it getting hung on wide flatter bases (fans, lamps) and some table legs that flare out at at the bottom. Straight back and forth lines in most rooms. Definitely worth the money!

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 1 out of 5 stars

    Junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke one week after purchasing. One motor just quit working. Terribly disappointed. It vacuumed well but got stuck often. Typically did not return to the base station. I wanted to like the product but it never performed well enough. The remote control feature did work well.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Great smart vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful and dependable, does the job while I'm away. I love it better than my Roomba

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Awesome product!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy the performance. Get the job done!!!

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Awesome Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is awesome, plenty of power and it has a 10 year warranty on the motor!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Vacuum for those how don't get around well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Powerbot is just what we needed. My wife does not get around much due to COPD and the Powerbot is a big help for her to maintain the floors the way she wants them to be plus the cleaner air is better for her.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Daily Floor Cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device has been a much improved product and upgrade for my family and I compared to the old Roomba that we used to have. This device is great to set on a schedule and let it clean your house before you ever get home lol. We set ours to high noon and by the time we're home...nice clean floors :-)

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Great Sweeper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most awesome floor cleaner I have ever had

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the product, does an amazing job Clenaing around.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It vacuums while I sleep. Something my children won't do.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very powerful in cleaning but i don't see it go by map

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best robotic vacuum yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Samsung robo vac! It is so intuitive and will completely replace the need for an upright vacuum! And the motor has a 10 year warranty through Samsung! How can you go wrong? Easy decision and I'll never have to vacuum myself again! We even named him Sammy. It's like having another pet in the house!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    this thing's a monster

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very powerful robot. You think your floor is clean? Then run this thing over it to see just how clean it's not. I had to empty mine after 15 min. It's pretty quiet. Only downside is the high profile prevents it getting under the couches. Otherwise, I'm obsessed with it. Him. his name is slurpee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been a wonderful product for keeping my floors clean from dog hair. Our Son has two big dogs and they shed something terrible! I run it everyday and what a wonderful job it does! Wish it had a little better battery life but other than that love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfect every time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best purchase we've made in a long time. Set the daily schedule and the PowerBot cleans on schedule, picking up all the pet hair. It returns itself to the charger and off it goes the next day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Vacuum for busy families

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good an easy to use vacuum we are very please !!! It really good and would usually charge by itself after it is low on battery.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Phone Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT machine. Love coming home to a clean house. 1 MAJOR PROBLEM - E.T. Cannot Phone Home. For some reason no matter where the home port is placed, this little critter cannot seem to find its way back to the base and gets hung up on floor registers on hardwood floors.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Neat smart vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had the vacuum 2 weeks, but it's pretty neat. Ive had a roomba in the past and this one definitely cleans better. It is fairly quiet on the normal setting and can barely hear it on the silent setting. It has gotten stuck or lost a few times but it is easy to find thanks to the incessant beeping when it is stuck. It occasionally gets confused due to our transitions in flooring, but it usually figures it out eventually. I probably would have given it 5 stars if it were slightly cheaper.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not so smart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a textured ceiling not sure if that's the problem, but it gets lost in the kitchen and can't find it way back to the charging base making me go get it

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Needs to be more affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the vacuum it had very good suction and easy to manually control. Excellent manintnace machine to help keep dirt out of the house

    I would recommend this to a friend