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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.1 out of 5 stars with 1085 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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82%would recommend to a friend

Customers are saying

Customers are enthusiastic about the POWERbot™ Wi-Fi Connected Robot Vacuum's cleaning performance and powerful suction, noting that it effectively cleans carpets and removes pet hair. Many appreciate its ease of use and relatively quiet operation, while the intelligent mapping feature is also praised for its effectiveness. However, some users point to shortcomings in battery life, navigation, and the small dustbin capacity, along with occasional app connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,085 reviews
  • Pros mentioned:
    Noise level
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    If it wasn't "free," I'd be mad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received this as a bonus item for buying a set of Samsung Appliances, so it was "free." It does a decent job of maintaining a clean floor during the week. We have hardwood floors throughout the upper level of our house and it does a decent job of cleaning up the cat hair and whatever else is left behind. It's also quieter than I expected, but we only use the "normal" level. The bad of it is that the battery can only go for 45-50 minutes on each charge which means it needs to recharge at least 1 time (usually twice) for a full cycle of vacuuming our common areas (approx 1,200 sq ft). It doesn't appear to be very "smart" either as it misses spots regularly and gets lost and dies in the middle of the room regularly. I cannot compare this to other smart vacuums as I have not used any others, but if I had paid for this, I'd be upset with myself.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey MyaLover, you are correct that the battery lasts about 60mins per run. We appreciate hearing reviews like yours since it will help us strive to improve. Thank you. ^SuSu Samsung

  • Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got as a free gift for spending enough on Samsung appliances so cant complain about anything. It does a good job but i havent used it enougb to give a 5 star rating

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Makes vacuuming fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just received the product but it seems well made and durable. Does a good job .

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Navigation

    Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this vacuum robot for the house and we love it. You can program it to run automatically any time of day and it runs by itself. It cleans 95% and it has a little trouble on tight areas. You can even connect it to your google home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like some of the features of this robotic vacuum over our old Roomba but it just doesn't seem to clean as well. It does appear to work better on carpet though,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good with dog hair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have two dogs with long hair, I was very impressed that it can pick up their hair without getting clogged up!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    FUN, interesting, I like it, don't love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung - POWERbot R7040 App-Controlled Robot Vacuum is a fun and interesting device. Pros - * nice suction, pick up a lot of dirt and dust. * Quiet and goes about it's business * Cleans very well under beds!! * Does a great job getting to (almost) every area of a room * Fun to play with. Fun to watch. * It is able to handle variety of floor types & carpet heights. * Rarely gets stuck...but it occasionally does Cons - * Misses some simple objects (like a pillow feather) * Not the greatest in a kitchen with corners where dirt collects and around tables and chair legs * The cell phone app does not control the robotvac directions well * If you tell the robotvac to "auto-clean" then it does the same pattern (room by room) each time. I can get it to clean the RIGHT side of my house, but it will never automatically clean the LEFT side of my house (unless there's something I don't know about this) * the dust bin is pretty small - I have to empty it about every 45 min. * the dust bin gets sort of clogged - dust collects at the entry point and does not fill the bottom of the dust bin. * Connects to Alexa, but it's difficult * The Alexa commands are very limited (such as: Start robotvac, Pause, Send robotvac back home). Question - is there any robot vacuum that understands a house floorplan? And can you send the robotvac to a specific room?

    No, I would not recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    My New Little Friend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best robot cleaner that I have tried. It is pretty smart and after a few cleanings it gets better and better at finding its way back to the charging base. It picks up gobs of dog hair and really seems to clean quite well. It won't replace my upright but it does make cleaning easier. The App works well and I tried activating the robot from work and sure enough I came home to a little cleaner full of dirt.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to operate and set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an easy product to set up and the remote control is a smart addition. I have had trouble linking it to the Samsung Connect app via WiFi though.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Keeps the dog hair away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the Powerbot to help keep the do hair at bay in between regular cleaning. It is very quiet and does such a great job that we now have to regularly vacuum less often. We empty it daily so it is ready to run.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      That is great to hear, Fridaysfive! Samsung strives to make products that will make our customer's lives easier. ^SuSu Samsung

  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    good vacuume

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little vacuume works great and really helps with the dog hair at our house. I wish it had a bigger battery but if it does not clean the whole house when the battery runs out it charges itself then finish the house

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Stopped working after 2 weeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked well for two weeks after purchase and then one fine day it stopped charging. I tried all different ways I could to figure out the problem but had to return it as the battery seems to be completely dead. In general, problem with these robot vacuums is that they cannot clean an area rug with dark patterns/designs as they assume those dark spots to be stairs.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this vacuum for my wife as she loves to keep things clean.. haven't had a chance to use very much but seems to work pretty well so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works for me! It's time I relax when the robot works for me!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice bot sweeper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good but they say it will go from tile to carpet has hard time. Must have indoor outdoor carpet or low low pile to work. Great on tile.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction power

    Rated 5 out of 5 stars

    Great robot vaccum.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic vacuum.it has great suction and covers the area it's in very well.hardly hits anything.is easy to take down and clean.and has a washable filter.it has all the features you need.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung is delighted to hear that this vacuum is meeting all your needs and exceeding your expectations. Thank you for the 5 Stars! ^Lo Samsung

  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Nice vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have handy when you're lazy to bring out the big one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect bot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great easy to install convenient very useful and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the older r9040, which I loved and gave to my sister after getting this one. This one definitely has better sensors/navigation, rarely ever bumps into anything and always finds it way back to the charger. I do have one issue where it sometimes completes its run without doing either my laundry room or bathroom but it seems to only skip one room per run. And alternates, I don't think that's a feature or a programmed trait, but it works itself out. It picks up more than my conventional standup vacuum too. The app is neat, but I had an app for the older one too - very easy to use and user friendly. I got this on sale for $350, so it's rocking the value metric for me!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung is proud to have you as a satisfied member of our family, Kevin. ^Lo Samsung

  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great vacuum.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and worked within 10 minutes of opening the box. Love the remote, vacuum scheduling while you are out and app. Cleans very well on hardwood, carpet or tile. Also does edges well. Picks up well. Very happy.

    I would recommend this to a friend
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