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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.1 out of 5 stars with 1085 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are enthusiastic about the POWERbot™ Wi-Fi Connected Robot Vacuum's cleaning performance and powerful suction, noting that it effectively cleans carpets and removes pet hair. Many appreciate its ease of use and relatively quiet operation, while the intelligent mapping feature is also praised for its effectiveness. However, some users point to shortcomings in battery life, navigation, and the small dustbin capacity, along with occasional app connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,085 reviews
  • Pros mentioned:
    Ease of use, Suction power

    Rated 5 out of 5 stars

    Great tried all models love the suction.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great with very good suction. Easy to setup and use daily.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Brenda37807! It's really great to hear that you're so happy with the vacuum. ^Jecca Samsung

  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Easy to clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've 2 other robot vacuums and this is the best so far. It has a nice Samsung app that is helpful with some glitches. The trash compartment is easy to remove and clean, the cleaning brush seems a bit deficient but it actually works well. The battery indicator and charger are easier to see than others I've had. I can't speak to the battery life since I got this 6 months ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks cool!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a Free Promo gift for buying Samsung appliances for my new home. havent tried it yet.. but hope it works! If not it was Free so no harm done!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Dog fur everywhere

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed help with the sweeping up of dog hair daily. You still need to do the big vacuum but this certainly helps with the In between.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This robo vacuum gets the job done for a small to medium house, just wished battery lasted a bit longer. Satisfied with this purchase overall

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good product, got it on sale, so can't complain about the price. Does what it's supposed to do. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually we went to Best Buy for buy I robot. But they got me free Samsung robot with my other Samsung machines. It was surprise for us.We glad it.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 3 out of 5 stars

    Great add on product for appliance purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steep price tag at full price, but when you get it for free it is a nice little benefit. Has two suction settings and a nice sensor feature that seems to have issues with rounded trim. It seems to do a much more organized cleaning pattern than the Roomba and other robot vacs (I have owned both). If I was buying one I would probably get the top of the line Samsung robot vac as they have more features that align with what my household needs are.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for the awesome feedback. We appreciate you taking the time to write the review. Welcome to Samsung. ^Shifa Samsung

  • Pros mentioned:
    Noise level, Suction power
    Cons mentioned:
    Battery life
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Convenient daily cleaning at the cost of utility

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros -Quiet for a vacuum -Decent suction and cleaning -Fairly robust pathfinding -Spot cleaning function -Mobile app gives good control -Easy to empty Cons -Expensive -Slow total clean time Pathfinding can get stumped by irregular furniture. -Doesn't clean as well as stand vacuum -Box doesn't come with area boundary tags -2.4 GHz Wi-Fi only ( for those that only have 5 GHz bands in their homes ) Overall The obvious answer first is no, this won't replace a regular upright vacuum. This can only clean floors, not stairs, not furniture, and not the dust from shelves and ceiling fans. What it will do is keep a few rooms in your home clean of regular dust and dirt buildup. You can assign whatever schedule for it that works for you through the mobile application ( Android and iOS only ). Those that are concerned about their home network security, using the mobile app does require you to create a Samsung Smart Home account and to link the POWERbot to your wireless network ( 2.4 GHz only it seems ). The app also gives you useful info such at current status, battery life, and any maintenance warnings. The built-in sensors and pathfinding algorithms are fairly good and the POWERbot doesn't get stuck very often. It uses a camera to track its motion by watching the ceiling to keep from getting lost and to find its way back to the charging station. Some irregular furniture may throw it for a loop if they have lots of contact points with the ground, but it eventually makes its way free. Regular tables and chairs aren't a problem. However it's not always the most efficient in terms of movement. It's not uncommon for the pathfinding to take multiple passes over one area only before finally making one pass over a missed spot. It's also not the most exact when navigating around table legs or small niche corners, leaving a couple small swaths uncleaned. The bigger problem with it going over the same spots multiple times is wasted battery. This means it runs out of power before the whole room is clean and must return to the charge station before being able to complete it. This means the battery will have to be replaced more often than it would need to be otherwise during the life of the vacuum. I wish it had a feature that I could program in the dimensions of the actual room it was in to give it a rough outline of where to clean and where not to bother. You do get a remote that you can use to manually direct it, but when the whole point of a product is that it's autonomous, it's not a great workaround. The manual also mentions boundary tags that allow you to mark off areas ( so the vacuum doesn't fall down stairs or drive into a fireplace ) but they're not included in the box. The docking/charging station is somewhat problematic. It asks to be placed on a hard, flat, level surface with at least 18 inches open area on each side. For most homes, that's likely in the kitchen where the vacuum would be underfoot most the time. The power cord also has a brick which can't be hidden in the dock, so it must sit along the baseboard creating another small obstacle for the POWERbot to clean around. You can put the dock on carpet, but as most carpet dips at the edge of the wall due to it being tucked down on the tackstrip, you'll receive repeated notices in the mobile app that the dock needs to be leveled out. In the end, robot vacuums trade utility for convenience. It can't clean everything and it's not strong enough to clean out big messes, stamped in dirt, or caked on food. It does have a spot clean feature to handle light spill areas without trying to vacuum the whole room. But it general it can keep your carpet and hard surfaces clean from the day to day accumulation of dirt and dust pretty well, and quietly ( about as noisy as a dishwasher, far quieter than a regular standup vac ). I can run mine while my son naps upstairs without it waking him up. It's up to you if that convenience is worth the $400 price tag. It's a luxury item, no doubt about it, but at least one that offers a measurable service.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 5 out of 5 stars

    Seems like a quality robot vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t wait to get this but once I did I realized that it wouldn’t work well for me. I have numerous oriental rugs with fringes on every one of them. I also have too many things for this robot to navigate around. I think it’s more suited to a larger, more open floor plan. It seems to be very well made with nice features. Unfortunately I’ll be trying to sell it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great for inbetween vacuuming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum does a great job picking up dust and cat hair and keeping it under control between using my upright. I have hardwood, tile, and carpet, as well as area rugs, and it transitions from one to the other with ease. Love that it fits under the beds where my upright cannot go. The edge feature gets all of the crumbs that collect along the kitchen baseboards.

    I would recommend this to a friend
  • Cons mentioned:
    Dustbin size

    Rated 4 out of 5 stars

    Nice Little Cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job well , Alexa integrated to Stop and Start Transition from Floor to Carpet is seamless. Trash collector bin is little smaller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stress reliever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is awesome. I can control it on my network it has greatly helped keep my house clean

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    Gets a little confused with obstacles

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a nice job in a square room without furniture but obstacles tend to make it repeat cleaning areas already cleaned

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thanks for letting us know what you think about the vacuum, Mort! Samsung values your opinions. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Finally, robot vacuums are getting brains!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have owned Roomba vacuums for years and put up with their wandering around like drunks because the alternatives were even worse. This unit is light-years ahead of Roomba and still at a reasonable price point. It even gets into corners with its front beater bar. The rest will have to catch up with Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Mapping, Noise level
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Excellent bot vac

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It won't replace your old vacuum but it is a great addition. Design and Setup On paper it met all my expectations: - It had to have powerful and efficient cleaning - aggressive wheels to maneuver around obstacles - very intelligent mapping so it wouldn’t get stuck as often - a way to clean along walls and in corners - the ability to sense and transition between hardwood floors and carpet, and an easy way to set it up and control it remotely via wifi. Unboxing and setup was pleasantly uneventful. Good sign. Otherwise you just plug in the docking station, remove the plastic protecting the dustbin, turn on the power switch under the vacuum to give it power and set it on the dock to charge. Physical setup complete. To set up wifi, you download the Samsung Smart Home app from the play store and login or create a Samsung account. Press a button on the vacuum’s remote to enable wifi pairing, and a minute or two later setup is complete. Unfortunately this part can be a bit challenging depending on your platform. Non Samsung hardware users report problems with this set up as do users of Android Nougat. My Pixel XL refused to initially complete the set up then one day it worked... R7040 has multiple cleaning modes, including Auto, Spot clean and manual. You can set it to clean on a set schedule or at intervals throughout the day. It can clean your home on a single pass, or you can enable it to patrol the house continually until it needs a recharge. Cleaning power has 3 modes, Turbo, Normal and Quiet. Turbo is obviously the most effective, but it’s also the loudest. On normal mode you can watch TV without being disturbed at normal volume. In Turbo mode the R7040 is a cleaning monster. I have a very effective upright vacuum that is used regularly, and despite this the R7040 was able to pull an amazing amount of dirt and dog hair from the carpeting and floors. It adjusts itself to clean deeply when it senses it’s on carpeting and adjust power when it transitions to hardwood, and it does so seamlessly. The real star of the show, however is this Edge Cleaning system Samsung uses. Other robot vacs utilize long bristles to dislodge debris from corners and walls. In all of the research I’ve done this system seems to be hit or miss, with overly aggressive bristles sometimes spraying debris in all directions. The Samsung has a squeegee-like shutter that quietly deploys directly to the edge of the wall or corner and will pull the debris away from the wall so it can be accessed by the bristles. The words “Edge” flash on the screen and you can see and hear it in action. It’s not easy to get excited about a vacuum, but this is amazing. You can watch as it pulls dust and dog hair away from the wall and sucks it up effortlessly as the shutter retracts again. The device seems to map the environment and be aware of its surroundings very well. The wheels and traction are also impressive. It rolls over small obstacles effortlessly and hasn’t gotten stuck on the transition from floor to carpet. Just for fun, I spent quite a bit of time over the last four weeks placing items randomly around the house to see how it dealt with unexpected obstacles. With smaller, lighter items such as shoes or a tennis ball, it gently slows down as it approaches the item and begins to nudge it out of the way to resume it’s cleaning mission. For heavier items such as a chair or a pot, when it senses it can’t move the item it quickly adjusts its path around the object, testing each possible boundary until it has carved that section out of the map. If I later remove the object and make the path clear again, it’s fun to watch as it proceeds with caution until it sees the obstacle is no longer there. When it senses it’s not, it resumes its original path. I was only able to trap it twice, once under some bar stools cleverly arranged and the other was a fluke when it ran over a shoe and got stuck. I on numerous occasions tried to get it to go down stairs, it would not, sensed them every time and backed off. Maintenance seems very simple. The dust canister is removed with a button. There’s a washable filter which you remove and then pull out the dust container. Dump out the debris, reinstall the filter and snap it back in place. The app is surprisingly useful but again glitchy depending on your platform. From the app you can easily adjust the cleaning power, schedule and monitor battery life. The app will also let you know when cleaning is complete or if there’s any issue with the unit. PROS - Very impressed with the build quality and performance of the Powerbot R7040. -Have zero complaints with cleaning capability, battery life or usage. - It has the ability to pick up deeply embedded debris. - The ability to schedule cleaning times and utilize it immediately for spot cleaning is a great feature. - Cleaning and maintenance is easy. Cons - The manual mentions “boundary markers” as an optional accessory to prevent the vacuum from entering certain areas but are not included. - As mentioned the app can be glitchy but the remote is sufficient to operate. - It would have been nice if they would have somehow integrated the power adapter into the base unit as it is a bit awkward. Relatively few cons for a pretty high tech piece of hardware that performs beautifully. I would highly recommend this unit.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    It is a nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it is more suited for small homes, it keeps running out of life away from docking station and can be difficult to program

    I would recommend this to a friend
  • Pros mentioned:
    Suction power
    Cons mentioned:
    Navigation

    Rated 2 out of 5 stars

    Misses too many spots

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected to have the unit travel in straight lines to make sure all spots on the floor are covered. It traveled in X shaped directions and missed the spots between the X. However, the suction was great. It also travels and bounces along the baseboard instead of just making a 180 and going in the opposite direction.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, floors are clean, does not mess up hardwood floor.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    A little bumpy, but great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's clumsy, it will move a chair here and there. However, when you set it and leave it it will clean the entire floor!

    I would recommend this to a friend
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