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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.1 out of 5 stars with 1085 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are enthusiastic about the POWERbot™ Wi-Fi Connected Robot Vacuum's cleaning performance and powerful suction, noting that it effectively cleans carpets and removes pet hair. Many appreciate its ease of use and relatively quiet operation, while the intelligent mapping feature is also praised for its effectiveness. However, some users point to shortcomings in battery life, navigation, and the small dustbin capacity, along with occasional app connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,085 reviews
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing vacuum, we love it, no more dog hair, no dust under bed or other furniture. I named her Jenny, don't know why but she does an amazing job. My only concern is if Jenny decides to sue at some point in the future because she works overtime, double time, triple time and on and on and on.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    Great product - consider your layout though!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first robotic vacuum cleaner so I don't have a lot of perspective, but it does what I want it to, so thumbs up. Points to consider - it uses a sensor to figure out when it's going to run into something so if you have many items with legs (dining room chairs, end tables, etc.) it may encounter issues. It operates on a back & forth pattern & will eventually get just about everywhere but if you rooms of varying shapes it can take awhile as it will go back & forth side to side down a long hallway if that's the pattern it's in. Would be nice if there was a button you could press to flip the pattern, or if it would recognize short distances and automatically change the pattern. Of course if you're paying attention you can stop it, turn it, and then start it back up. Not a problem per se, just inefficient. In the end, as long as you give it a clear path it will do the job. I have hardwood floors and heavy duty 36 x 48 rugs at the entrance and it handles the transition just fine. Small throw rugs may be a problem if you have them.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level
    Cons mentioned:
    Dustbin size

    Rated 4 out of 5 stars

    Good Powerbot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This powerbot helps to keep our house clean enough. Makes less noise. The only down side I feel is the size, wish it is little more slim. Gathers good amount of dust on single run and finds it dock and goes back to it when it runs out of charge.Works good over all.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Navigation

    Rated 4 out of 5 stars

    works but was hoping for more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum works but gets stuck on items and needs to be rescued from time to time. The battery also seems to drain fairly quick as it will only clean a few rooms before needing to return for charging. Still getting familiar with it and its settings/ programming, etc...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for cleaning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy for the price. Was skeptical of the robot vacuum, but would definitely buy another.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Picks up nicely. Easy empty collection bin. I liked this product aside most Samsung items. Dislike.....unable to fine new batteries for this. I was a bit furious.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Effortless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Samsung power bot. It maps out the area and vacuums perfectly. The Samsung smart home app allows you to set a schedule and see the mapped out areas. While I’m at work i can use the app to remotely control it so my house is nice and clean when i get home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech that cleans!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First I would like to say that I read a lot of reviews before buying the POWERbot. Some reviews were bad some were good. Here’s my take. Please understand that this is not supposed to deep clean your floors. However, the day before it was put to use the carpets were vacuumed with an Oreck and to my surprise by the time the robot was done it’s canister was about 3/4’s full. The one feature I like is the little squeegee thing that comes out and pulls bread crumbs, sugar, etc., away from the cabinets and walls then vacuums it up. It does seem to get a little confused on an area rug with a dark pattern but it seems to be learning how to get around. It also comes with a remote control which comes in handy. You can use it to direct it to a certain area on the floor. You are also able to set it to a schedule. We have it for 10am everyday. Overall we’re happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Very good suction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The powerbot has plenty suction power for most floors. It cleans my carpeted floors really well. It could do with a bit more battery range and the Samsung “connect” app is totally garbage. I gave up after about 45 minutes of trying to add the vacuum with no success!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love this vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this cause i HATE vacuuming. This does the trick. i like it a lot better than the Roomba cause its the head is at the front unlike Roomba's in the middle with a brush pushing dirt to the center. I also like the remote app and Amazon Aexa integrated

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great time saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The POWERbot can be programmed to run during the day when it won't be in the way and the edge cleaner does a great job getting pet hair along the walls. So glad that I finally decided to buy it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Mapping

    Rated 5 out of 5 stars

    Cool and functional Toy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift and never thought I would end up using it. I caved and unpacked my new toy. It's fun to watch at work. It actually seems to have some intelligence to it. - With help of a camera it sees where it goes and maps out the space. I use my cellphone to maneuver it and entertain my pet with it. My dog loves to chase it for a few minutes every time I start it. Set the timer and forget it if you like to. My floors are dust free when I get home from work now. I like my new Toy that I never wanted to unwrap. Nice surprise.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power
    Cons mentioned:
    Navigation

    Rated 3 out of 5 stars

    It sucks in two ways

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the first 16 days it worked (one day past BrstBuy returnable date) then it went about 10 feet and shut down complely. Non- responsive after doing everything the support line suggested. Had to ship it to Samsung repair, and that's a complete other review that won't be favorable in regard to their communications. The unit is supposed to be sent back next week, so we'll see When it worked, it was great. Good suction and it seemed to do a good job. Gets hung up too often, but it's still easier than doing the vacuuming myself. So, it sucks up dirt, but it sucks insofar as reliability. I was recommending it to everyone, now, not so much. I'll wait and see after it is shipped back. I may go back to recommending it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Have more time to do other things

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart vacuum makes life easier. Schedule a time for it to vacuum daily using the app or manually start the cleaning using the buttons on the vacuum itself. This vacuum will sense and avoid obstacles. Suction is automatically adjusted whether it is cleaning hard wood floors or carpets. This is a great addition to your home and will free up time to do other things.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for the great review, lewicheung! I am thrilled to hear that your new Samsung POWERbot is exceeding your expectations! ^Mae Samsung

  • Pros mentioned:
    Noise level, Suction power

    Rated 5 out of 5 stars

    Much Better Than Roomba

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally decided to upgrade my Roomba to this. Blown away at how great it is. Suction is fantastic and seems better than roomba. It doesnt aimlessly run around and bounce off walls and furniture like Roomba(my roomba had paint marks all over it). It runs very quiet and has YET to get stuck or not be able to return to its base. My roomba would usually get stuck within the first minute of cleaning. This is by far one of the best robot vacuums you can buy! Easy to clean and washable filter makes it a no brainer.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great robo vac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First robotic vacuum I have had. Was not sure about getting one at first based on seeing how some of the Roomba’s performed. Does a great job on hardwoods and tile. Great for dog hair. Carpet it gets most of the surface hair and other small debris. Has got stuck in bedsheets that we’re hanging off the bed. Battery life could be a bit better but it goes back to the charge station and then goes back out to finish the job. Also gets under the couch well (couch has legs).

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Does its job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does its job, relatively quiet. Remote friendly, hence easy to manage

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great alternative to Roomba

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had owned a Roomba years ago... I eventually gave it to my mom. It wouldn't make the transition from hardwood to carpet. I had been considering trying another Roomba, when we were surprised to find out that when we ordered our Samsung kitchen appliance package, this was included. It works well and even gets itself out of trouble around furniture, carpet, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Suction power

    Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have two cats and a dog so vacuumed every day. Now we get up, I press a button and it vacuums while we get breakfast ready. It has great suction and a nifty edge cleaning system. The dust bin is easy to remove and empty. Just pop it back in and it's ready to go. Takes about 4 hours to recharge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This robot vacuum does the job well. Works good for the price!

    I would recommend this to a friend
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