Customers are impressed with the quality of the pre-owned Galaxy S21 Ultra 5G 128GB (Unlocked) and are pleasantly surprised to find that it looks brand new with minimal scratches. They are also very satisfied with the superb camera capabilities, particularly the 108MP main sensor and up to 100x Space Zoom. However, some customers have expressed frustration with the fact that the phones are not truly unlocked as advertised, causing issues with SIM card compatibility.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 54 reviews
Rated 5 out of 5 stars
100
|
|
Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great condition and good price best buy the pest for shopping
I would recommend this to a friend
Rated 5 out of 5 stars
Galaxy s21 ultra (refurbished)
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought a refurbished, unlocked Samsung galaxy s21 ultra. So easy to hookup to my number. It looks and works like it's brand new! Screen is perfect not one scratch on the phone. I'll never buy a brand new phone again! I got it for 1/3 its value. Very happy with my purchase.
I would recommend this to a friend
Rated 5 out of 5 stars
One of the best Samsung phones to date
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased this phone for my little brother's birthday gift and its worked really well for him.
This review is from Samsung - Pre-Owned Excellent Galaxy S21 Ultra 5G 128GB (Unlocked) - Phantom Silver
I would recommend this to a friend
Pros mentioned:
Camera quality
Rated 5 out of 5 stars
Samsung s21+
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best refurbished phone I have ever gotten, pictures are amazing
I would recommend this to a friend
Rated 2 out of 5 stars
Signal absolutely sucks
|
|
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The phone itself is great, the picture and camera wonderful. After 5 years decided to upgrade from S10e to S21 ultra. I had signal everywhere, never skipped, never lagged. But this S21 seems to continuously lose signal and goes into roaming so many times. Strongly considering just going back to S10 if i cant figure out why signal keeps dropping. I dont even know if this review will post.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
yes
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
works :) in good condense gets the job done and its cool
I would recommend this to a friend
Rated 5 out of 5 stars
S21 ultra 5g
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
S21 ultra best phone....... money can buy........
I would recommend this to a friend
Rated 5 out of 5 stars
Superb camera
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Camera is superb, phone is very well functioning and very long battery life
I would recommend this to a friend
Rated 5 out of 5 stars
Good
|
|
Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good quality product and price. Would recommend it
This review is from Samsung - Pre-Owned Excellent Galaxy S21 Ultra 5G 128GB (Unlocked) - Phantom Silver
I would recommend this to a friend
Rated 5 out of 5 stars
Mr.zalaria
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I'm glad i brought very quality phone i will recommend
I would recommend this to a friend
Rated 5 out of 5 stars
Happy customer
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The phone looks brand new I'm happy with my purchase .
This review is from Samsung - Pre-Owned Excellent Galaxy S21 Ultra 5G 128GB (Unlocked) - Phantom Silver
I would recommend this to a friend
Rated 4 out of 5 stars
Unlocked phone
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Work just like a band new Samsung phone would recommend
I would recommend this to a friend
Rated 5 out of 5 stars
Galaxy S24+
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this phone!!!! Galaxy S24+. I was even more impressed with the customer service at the branch on Broadway and Wilmont in Tucson AZ. They were awesome, good help is hard to come by these days so much props to them!!
I would recommend this to a friend
Rated 5 out of 5 stars
Great choice
|
|
Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great phone, and very nice graphics. If you're looking for a Samsung that isnt super expensive and still up to date this is a great option
This review is from Samsung - Pre-Owned Excellent Galaxy S21 Ultra 5G 128GB (Unlocked) - Phantom Silver
I would recommend this to a friend
Rated 4 out of 5 stars
Awesome
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The product is in good shape. It worth the money. Im impressed
I would recommend this to a friend
Rated 1 out of 5 stars
NOT UNLOCKED
|
|
Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These phones are not unlocked and Best Buy will do nothing to remedy the problem. Their “best advice” is to return the item. They may also tell YOU to call the original provider to try to fix it.
No, I would not recommend this to a friend
Rated 2 out of 5 stars
Battery drains fast.
|
|
Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent condition. Battery doesn't hold charge. Drains really fast with little activity.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Great!
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Everything was great! Would buy again!!!!!!!!!!!!!
I would recommend this to a friend
Rated 5 out of 5 stars
Nice
|
|
Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Loveee ittt good deal i love itttt buy again these year
I would recommend this to a friend
Rated 5 out of 5 stars
Galaxy S22 Ultra
|
|
Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this phone it is the best phone ever will not switch brands ever