Customers have good things to say about the Radiant360 R1 Speaker's sound quality, ease of use, and Bluetooth connectivity. Many appreciate its compact size and impressive volume, even noting the surprisingly good bass response for its size. However, some users experienced challenges with battery life, connection stability, and initial setup, while others found the app and compatibility with certain devices to be less than ideal. The price point is generally considered favorable.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 388 reviews
Rated 2 out of 5 stars
not worth the money
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought as a sound enhancer for my Samsung TV. It did not enhance the sounds. In fact, it sounded terrible. Do not buy this model.
No, I would not recommend this to a friend
Brand response from MrSamsung
Posted .
Rypowell:
Thank you for purchasing this Samsung Soundbar. I am sorry to hear that you had difficulties with your unit.
A common misunderstanding is that customers are not placing the soundbar with the SAMSUNG logo facing up towards the ceiling. If you position the soundbar with the logo facing up, you will see the display/status panel and the speakers will be facing outward. (Refer to product photos on BestBuy.com and zoom in on the photos) If you have incorrectly placed the soundbar with the display side down and the SAMSUNG logo perpendicular to the floor, you will experience muffled or low quality sound because the unit will be resting on the speakers.
Should you need further assistance, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Pros mentioned:
Sound quality
Rated 1 out of 5 stars
Not!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Way to complicated to use though sound good. Too much of a hassle to connect to anything.
No, I would not recommend this to a friend
Pros mentioned:
Size, Sound quality
Rated 3 out of 5 stars
Good basic speaker
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was thinking about replacing my stereo receiver which broke, then realized my smart phone was a better "radio" than my receiver ever was. So I started looking at wireless speakers. I'm on a budget and in a condominium so I don't need a ton of sound, and this speaker fit the bill. The important question is what does it sound like? The answer of course is subjective but I think it has a decently rich sound that projects in all directions as billed. It's also small enough to move from one room to another if desired. However, setup was more of a hassle than it should have been. I followed the directions and downloaded the multi-room app but couldn't get the speaker to play. I had to call customer support, but did get through fairly quickly. Apparently the app only works if you have more than one speaker. They had me try connecting through Bluetooth, and that turned out to work fine. Near as I can tell, every app on my Android (except the phone) plays through the speaker when it's connected. I also wanted to play music from my PC as well as my phone (I have a couple of dozen CDs) but I couldn't get that to work, so that was a disappointment (this older PC has wifi but not Bluetooth). I wasted a lot of time trying to figure it out; I found it hard to find stuff on the the Samsung web site. Maybe you can do it through home networking but Microsoft's instructions were too arcane for me to figure it out. (I eventually gave up and just uploaded some of the CDs to Google Drive that I previously had ripped to my PC as a backup). I got a good deal on this speaker before Christmas and I'm generally happy with it (just 3 stars due to setup hassle).
I would recommend this to a friend
Rated 2 out of 5 stars
Not very effective
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Sound quality is not very good and I cannot us this with my existing sound bar
No, I would not recommend this to a friend
Brand response from MrSamsung
Posted .
Ajay:
Thank you for purchasing this Samsung R1. I am sorry to hear that you are experiencing issues with setup and sound quality.
To better assist you with step-by-step troubleshooting, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Rated 2 out of 5 stars
Difficult
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very difficult to get paired and operate for my liking.
No, I would not recommend this to a friend
Brand response from MrSamsung
Posted .
Shadil:
Thank you for your review of this Samsung product.
Your experience and feedback are important to us and we will share your thoughts with our product team.
Should you need assistance or have questions, please reach out to Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Let me say that it’s super hard to connect. We purchased two of them and they arrived at different times. When we tried to connect the first one the manufacture said you need two to make it work. Second one arrived and it still won’t connect.
No, I would not recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
more than happy
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Unpacked the speaker. Easily connected to my home Wi-Fi network and existing samsung soundbar hw j650. Cranked it up...sound was great for a speaker of this size. Took a little getting used to the samsung multi room connect app but overall it works great. streamed pandora all night long at a party using this speaker on my outside patio about sixty feet from the wifi router and samsung soundbar grouped together playing the same tunes in the house. Actually got lots of comments on the great sound of the R1 speaker. So happy with the speaker i went back and bought another one so i could have surround sound with my samsung soundbar. I was glad to see they droped the price. At somewhere around 100 dollars i was more than satisfied.
I would recommend this to a friend
Rated 1 out of 5 stars
Product Didn't Work/Not Compatible
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Product not compatible with older tv. CSR person should have been trained enough to knowledgeable. We dealt with 3 -4 CSR's and not one gave the correct info. Disappointed in store and their workers.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Not what i wanted
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
These speakers didn't work out for the application I really wanted they were hard to pair up and stay paired
No, I would not recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Great Speakers!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased two of these to use as rear surround speakers in conjunction with my Samsung HW-J7500/ZA soundbar. The multiroom app required to set them up could definitely use some improvement. It isn't very user friendly. After playing around with the app for a little bit, I was finally able to get my R1's and my soundbar synced up wirelessly with my Samsung 4K TV. I was very impressed by the sound that came from these speakers. I haven't used them yet to stream music but for the purpose I am using them for, they are wonderful.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 4 out of 5 stars
Nice Speakers
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Been using it for a couple of hours now in the 600 square foot dining room of my shop. Sound quality seems good for its size.
There's a black paper protective wrap around the speaker. There's nothing in the "manual" about unwrapping this and it's wrapped really well, so wasn't sure if it was ok to remove. Took a chance and removed it. Much better now :)
I didn't download the app and just connected it via Bluetooth in Settings in my very old iPhone. The connection seems to get lost whenever I touch the speaker for whatever reason so we're just not going near it.
I like it because I'm not big on WiFi sound connections nor do I like these apps they "make" you download. For what it does--connect very well via BT without any apps--its great.
I would recommend this to a friend
Rated 1 out of 5 stars
No google music on app
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Didnt have what I needed on app. Everything else but google music
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Sounds no loud, pour connection
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not recomed.. waste uiyou money . I returned back to store ..
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Not worth it.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not worth it.
Not worth it.
Not worth it.
Not worth it.
No, I would not recommend this to a friend
Pros mentioned:
Sound quality
Cons mentioned:
Battery life
Rated 4 out of 5 stars
good sound. not portable
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
this speaker has good sound and linkability but it has zero battery. even if you try to take if room to room you have to re link it.
I would recommend this to a friend
Pros mentioned:
Ease of use, Sound quality
Rated 4 out of 5 stars
Nice speaker sound, but bulky power supply
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this speaker to use with a Samsung soundbar and TV through WiFi. The speakers work really well and have a good sound. I like the WiFi feature to easily set up a multiroom sound system. The set up was easy and was even quicker when I set up the second one. My only complaint is that the speaker has an external power pack that is large and bulky. It would've been nice if they incorporated the power pack into the speaker to make it more portable.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 1 out of 5 stars
Run, don't walk away
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Samsung Radiant 360 R1
The following are my opinions and if I have not been offered any compensation for the review of this product, either negative or positive.
I am going to start with the summary. Don't buy this. It is an incredible waste of a fair amount of money. On a good day the speaker may sound mediocre, but the software and hardware controls are very poorly done in an incredibly frustrating way. What starts out as a good concept, ends up with a poor implementation. Someone probably has or could/should build a product much better than this with most of the same attributes and do it well for a lot less than the asking price of a Samsung Radiant R1. If this sold for a $100 less than the $160-180 asking price (retail price is $250) it would still be over-priced. Lo and behold as I write this review an email from Samsung just came in offering to sell it directly for $99.99 as is Best Buy. Still not worth it. Run, don't walk away.
Let's start with the incredibly bad decision-making process that got me here today. One night I was visiting my local Costco and heard one of these things being demonstrated. It really sounded good in that noisy store. It was tiny and attractive and the features looked really cool. Costco wanted around $180 for it. I thought that was over-priced at the time, but I happened to have $55 in rewards from Best buy and another $70 gift card from Dell. I tried to find impartial reviews on the Net, but I couldn't find anything other than junk articles about the line of speakers. What the heck. I saw that Dell was selling them for $160 so I called the Best Buy 800 number and arranged for them to price match the Dell price and by the time I got off the phone the speaker was waiting at my local store. here is where the really bad decision making skills came into play. It was mostly impatience. I also ordered a second speaker from Dell which knowing Dell would tale about a week to get there having placed the order on a Saturday. I figured i would have time to go pick up the speaker, test it and if I didn't like it, cancel the Dell order. I was wrong. Almost immediately my order at Dell went into a state where the order could not be cancelled, even though they would not ship it for days. Anyway, I head over to Best Buy and pick up my order. That was a pleasant experience. It was waiting for me when I got there.
Let me just introduce myself as someone not unfamiliar with some modern technology. I've been in the computer/network business for almost 25 years. Anyway...I get home with the speaker and unpack it. The instructions are short and sweet. Everything goes smoothly. I install the Samsung Multi-Room application on my iPhone 6s Plus. The app finds the speaker and I attach to my wireless network in less than a minute. The application even finds a Samsung television in the other other room and offers to connect to it. So far it was amazingly smooth and I am quite impressed. Now I have to figure out how to use the darned thing. I struggle through one of the most poorly designed pieces of garbage software I have ever laid my hands on. The speaker has two modes of operation. WIFI and Bluetooth. Bluetooth operation is fairly simple. Anything you play on your phone will play through the speakers. You can use any app on the phone and it will play through the speaker. The problem with Bluetooth operation is two-fold. First your phone must be within approximately 30 feet of the speaker and second according to Samsung the quality of the sound is not as good as WIFI. They confusingly mention a lossless Bluetooth codec in the manual, but do not tell you how or where to get it. This speaker that I just spent $160 dollars on sounds terrible. The distortion is so bad is sounds as if the speaker is blown. I'm already ready to return the device as no bluetooth connection I have ever heard sounds this bad, but I continue on and explore the WIFI functions. This is where it gets interesting. WIFI operation is limited to using their application. This is where you can join speakers throughout the house. This is the way you can be anywhere in the house with your phone and control your speakers. The application is maddeningly confusing and difficult to use, but it offers a number of different WIFI playing options. First you can (or so it says) play any music physically located on the phone. Who keeps music on their phone anymore? I certainly don't have any as all of my music is accessible through either Apple Music or Google Music in the clouds, with the latter being my favorite. It is a fairly new phone and I hadn't gotten around to actually putting any stored music on the device. So I explore the other options within their application. I start with some Samsung offering of a good number of radio channels. That sounds worse than the bluetooth connection. It is distorted and sounds little better than a 1960's transistor radio playing music on AM. I move on to Pandora, which sounds just as bad. There must be something wrong with the speaker I think. The one I heard in Costco sounded quite good. I then notice a firmware update option in the software so I give it a shot. It fails about a half dozen times in a row and I give up on that. I have decided to return the speaker to Best Buy, but I give it one last shot. I transfer a bunch of music to my phone and try to play it. Only one song appears in their software for the longest time and it is some heavy metal bunch of noise difficult to get any grasp of the dynamic range of the sound. Finally after way too long a time Samsung Multiroom finds some more music. It too sounds like dirt but a little better than anything I have heard before. Still unacceptable, so I pack up the speaker and return it. Best Buy was fantastic. The guy that took it back, knew his stuff and suggested some options. He told me about a sale item HK speaker and sent me to go look for it. Then when I got to the wrong place in the store another extremely knowledgeable kid takes me to the right place and after showing me other options finally helps me find what I should have bought from the beginning. I buy a $40 bluetooth receiver for my surround-sound system, come home, hook it up and bask in the glory of decent sounding music. Best Buy, you have some great employees. I hope you pay them well.
This story should end here, but it doesn't because I still have this Dell shipment coming. Half of me wants to just call Dell and get an RMA number and take the 15% restocking fee and $10-20 it will cost like a man. I'll never buy anything like this from Dell again. The other half wants to see whether that first speaker was fluke. My wife needs a speaker in her home office so I wonder if the first speaker was just a bad one and I will be pleased with the second one. It arrives almost a week to the day later. Yesterday I unpacked it and started the setup. Amazingly it was a completely different experience and not a pleasant one at that. The one thing that worked well with the first speaker, was the setup of it. The second one was a near nightmare to set up. The phone wouldn't make the final connection to WIFI and it took a series of steps to make that connection. It finally worked, so I immediately tried to update the firmware. That worked this time, but I almost wish it hadn't. The speaker/phone WIFI connection was now lost and I had to start that all over again. Then another ten minutes of my life that I will never get back is spent trying to make this connection. It finally works. Now my wife is not into technology in any way. She has an iPhone 6s and enjoys it, but if this is going to be difficult to use, she isn't going to use it. I try and setup their Pandora app, but it mysteriously refuses to accept her password after numerous tries even though the actual Pandora app on her phone authenticates fine. I immediately determine that the only way this thing is going to be practical for her is as a Bluetooth speaker. Great. I could have bought a decent bluetooth speaker for 1/2 this price. Anyway, the next issue is that the bluetooth connection isn't automatically made. You have to manually go to setings and click the Samsung device every time you walk into the room. If you make the connection through the Samsung software, the speaker announces its connection and then immediately disconnects you, forcing you to manually establish the connection. It didn't work that way on the first speaker... what the heck is going on? Sound quality on this speaker is way better than on the first one. There must have been something wrong with that speaker. Not that the sound quality is worth $250, $179, $160 or even $99.99. What you pay for on this device is the ability to interconnect them and the software that makes them work. It isn't worth it. They should pay you to own one of these things. When you see a Samsung Radiant R1 in a store. Turn your back on it and run away as fast as you can.
No, I would not recommend this to a friend
Pros mentioned:
Sound quality
Rated 2 out of 5 stars
Not Impressed
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Im not shy when it comes to picking up the latest and greatest and its sad to say but a Sonos Play 1 which is a few years old sound better. It also has more to offer as far as the in app options. The only downside to the Play 1 is that it does not offer bluetooth. This speaker will be going back and I will be picking up an additional Play 1.
No, I would not recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Amazing Sound!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this on impulse. This is an excellent speaker I set it up in the kitchen and it was a breeze. It sounded so good I purchases another one two months later for the den. I do not like the multi-room app occasionally freezes most times when I group the speakers together. I am quite impressed with the sound, design, and quality of the speakers.Also works well with my Samsung TV. This is a purchase that you will not regret making.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 2 out of 5 stars
If you want to hear the music - meh.
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
At low volume, audio quality is clear and lots of range. At higher voulme, the sound is distorted.
If you want to hear the music, this speaker is ok. If you want to feel the music, don't waste your money on this toy.